Kempton & Self Plumbing Services

Lisa S.

I just want to start off by saying that I rarely leave a review, but these guys went above and beyond our expectations. We had our whole house re-piped and Trent, Mike and Devin were professional, courteous and kept everything nice and clean. (They were even conscientious about our cats being escape artists and kept outside doors closed.) I also want to mention that these guys were not the cheapest quote we received. However, their quote was detailed and we knew exactly what we were getting. No surprises. I'm sooo glad we chose Kempton & Self for such a major project. Because we are so pleased with their work, I will definitely call them again with any other plumbing issues that might come up and recommend them to anyone needing plumbing work done in their home

Cindy N.

We live in Branford, FL and after contacting a local plumber who said we needed to replace our water heater and flush the entire house, we call Kempton. They showed up the next day and checked the screens in our faucets and realized that we were getting sediment from our well clogging our fixtures. After cleaning all fixtures and replacing our toilet guts, we are good to go. Still need a sediment filter, which is our next job for them. The employee who did the work was considerate and informative, very polite and courteous. Highly recommend!

Sue P.

Excellent experience once again. This time with Jet. These guys are not cheap but they get it done right the first time. Worth every penny.

Jeannine F.

My 92 year old mum called k&s to fix a low flow problem in her guest bathroom. They convinced her that she needed to replumb the house costing 6k that she does not have. We were able to fix the problem by cleaning the faucet screens that had become clogged. They need to be reported to the elder abuse council before they take advantage of someone else.

Sallie M.

They were very fast professional and knowledge. This was on Friday of Memorial Day weekend. We were very impressed and satified.

Emily H.

We had a great experience with Kempton & Self Plumbing Services. We had a water-main leak at our house, and initially had another company (Quality Plumbing) come and look at it, but they were not polite and weren't able to fit us in until almost a week later. We called Kempton & Self Plumbing Services and they were here within the hour. The plumber was extremely nice and communicated with us throughout the process. He was able to have it repaired quickly and for a fair price. We highly recommend their work!

Jennifer L.

WOW. Leak in front yard from old sprinkler system. Of course it was after-hours but Jacob returned my call within 10 min and Jet appeared at my house shortly after. Spent about an hour to localize leak and fix pipe. Jet was efficient, personable, very pleasant and the cost was reasonable. Now less than 2 hours after the problem was discovered it is fixed. Will definitely call them for future plumbing needs!!

ruth j.

I bought a fixer-upper and decided to get rid of the Poly-B pipes that had sprung 2 leaks for the prior owners. I went with Kempton & Self mainly because of the name, They are a long-time company in Alachua county and they have a solid reputation. More than reading the reviews, I asked around and they came highly recommended. Cory did the walk thru because I was at work when this 3-4 day job was being done. He brought his team of Jet and Joey who did much of the work. They were all extremely helpful in telling me where the placement of the pipes were and they even made a few minor adjustments to make things even better. I have a ten year warranty and they stand behind the work. I feel that if you have a plumbing need, Cory will go above and beyond to make sure the job is done right. For example, my house is under much construction, and he offered to come back thru for a final walk-thru once my new bathroom is in just to make certain all is in good working order and that I am satisfied. Thanks to Cory, Jet, Joey and to Dana and Lisa in the office, I appreciate all you have done to help me get this house re-plumbed. I highly recommend Kempton and Self!

Christopher C.

It took them 4 visits and 2 plumbers to fix a leaking toilet. They also over-charge. Watch out for the extra $10.50 """"miscellaneous fee"""" for cleaning up, even when the job takes less than 5 minutes and there is no mess.

Jim F.

11-15-16 Needed a plumber and Kempton & Self was the only one able to respond on this day.Shut off valve for toilet not shutting off water and fill valve defective. Plumber replaced fill valve and shut off valve. He also replaced the flapper. The flapper did not need to be replaced and the new flapper leaked as the chain was too tight. The problem, as I discovered later, was that the new flapper was defective and leaked. Kempton offered to send a plumber out to fix the problem, but I had another flapper on hand and replaced the defective item.I paid a lot of money for this house call that really did not completely satisfy my problem.