Kelly Plumbing & Heating

Mary B.

I really can't say enough good things about this company from Jim Kelly, who gave me the bid and patiently answered my long list of questions, and Anna Kelly, who efficiently followed up with all the office details, to Mario and Gabe who courteously and neatly installed my new heating and air conditioning system. I got four estimates from reputable companies and each one recommended slightly different component sizes and combinations making it difficult to know who was right! I narrowed my choice to two dealers, emailed each a set of questions to understand the reasoning behind their bids, and ultimately chose Kelly because Jim not only answered my list without guilt tripping me he even brought a building analyst to do a load calculation to confirm the heater size. The house had a rat problem when I bought it and they'd gotten into the heater closet leaving a mess behind them. Mario and Gabe did a super job cleaning the closet when they removed the old system and, within the planned installation time, covered the old floor with sheet metal and installed sheet rock on the ceiling to block old unneeded openings. I feel certain that was probably above and beyond what was absolutely necessary to install the new heater and am thrilled with their work! They arrived on time each day, cleaned up before leaving and were a pleasure to have around the house. The icing on the cake was discovering that Kelly had already registered my system for its warranty when I went on line to do so myself.

Lynsey K.

My heater broke down and a neighbor recommended Kelly Plumbing and Heating.

Ryan came in and fixed the issue and my house is warm again.

I could not be happier with the service. They gave me a two hour window and he called to let me know when he was on his way.
He educated me on what was broken and how I could avoid the problem in the future.

I highly recommend Kelly Plumbing & Heating and would definitely use them again.

Emily V.

I've used Kelly Plumbing & Heating for several years to service my furnace. They send Ryan every time, and he's always on time, friendly and professional. He makes recommendations for improvements to our system when asked, but has never pushed to upgrade something sooner than necessary. I highly recommend this business!

Nancy B.

I am delighted to add my praise, and recommendation, for Kelly Plumbing and Heating. We replaced our water heater, furnace, and A/C, and the 3 day project went so smoothly. Jim Kelly's thorough and reasonable estimate, and Anna's scheduling, prepared us for the task. Installers James and Eric were so professional and pleasant, and I have to admit that our house was cleaner when they left than when they arrived!! Technician Ryan completed the project by checking out all equipment and giving us a final explanation of our computerized thermostat.

This installation process was a stress-free experience, and we thank everyone involved.

Kip B.

Kelly Plumbing & Heating installed a new furnace and ducting in my home 8 years ago and have serviced the system every year since. Ryan Bishop was the tech servicing the system today. He called in advance to let me know when he would be arriving and was extremely professional and courteous throughout the process. I have the utmost confidence in Kelly Plumbing & Heating and give them my highest recommendation.

John H.

Ryan B. came by for our annual furnace checkup and did a great job. Excellent communication - he explained everything he did and checked out the entire system. Top notch service!

Claudia P.

I would like ro highly recommend Brian Bishop, from Kelly Plumbing and Heating in Novato, CA.
He has installed a central A/C in my house, serviced a second one, maintained both units and the furnaces, etc.
Brian is punctual, very knowledgeable, considerate and takes the time to explain what has to be done and the cost. All his repairs have ben excellent and once done, do not need a follow up.
It is a pleasure to have people like him doing your work. You know it will be high quality, on time and on budget.

Roberts D.

We just had all the heating/air conditioning duct work replaced in our home. We couldn't be more pleased with the way Mario and Gabe took care of the job. They were professional, very knowledgeable about their work and they maintained a clean job site. They also finished the job on time. Our crawl space varies from 18"" to 3 feet, so the job was a challenge. Rather than complain, Mario and Gabe thanked me for the opportunity to help. Six stars!

Arthur B.

Kelly Plumbing and Heating installed a new furnace for us in 2015. Since that time the system has worked perfectly. Recently we had our system serviced by Ryan Bishop to change filters and give an overall check up. Ryan arrived on time and was very professional and efficient. We have been extremely happy and satisfied with the services provided by Kelly.

Ashley F.

As a first time homeowner, I greatly appreciate the professionalism and expertise of Kelly Plumbing & Heating. Ryan did the annual servicing of our units, and was very thorough in his work and explanations, answering all of my questions. The five star yelp score of this company seems much deserved.