Kelly Plumbing & Heating

★★★★★ 4.7 / 5 (183)
Emergency Call


: 861 Sweetser Ave, Novato, CA 94945
: (415) 892-3424
: https://www.kellyheat.com

Company Overview

Our expertise lies in servicing and updating all types of central heating systems, air conditioning systems, radiant boilers, tankless water heaters, dryer vent cleaning, and duct cleaning.

As a Diamond Certified furnace and air conditioner repair service serving Marin County and Sonoma County.|We hold a Diamond Certified status as a furnace and AC repair provider in Marin and Sonoma Counties.|Our team is a Diamond Certified provider for furnace and AC repairs in Marin and Sonoma Counties.

Our team designs, engineer, and install complete comfort systems for homeowners of existing properties and structures like yours.|Our company specializes in the design, development, and installation of comprehensive comfort systems for owners of current properties and buildings like yours.|We are experts in creating, engineering, and setting up full comfort systems for homeowners of existing homes and structures like yours. We are proud of the craftsmen we develop and employ—you'll notice their attitude and integrity on your job site.|We take great pride in the technicians we develop and hire—you'll see their professionalism and dedication on your job site.|We are proud of the craftsmen we develop and hire—you'll notice their attitude and integrity on your job site. Everyone here works diligently to ensure your experience with us is hassle-free and pleasant.|Our entire team is committed to making your experience with us hassle-free and pleasant.|Our goal is to make your experience with us hassle-free and pleasant. If we make a mistake, we will do everything possible to make it right to your satisfaction.|If we make a mistake, we will do everything we can to correct it to your satisfaction.|Should an error occur, we will do all we can to make it right to your satisfaction.

From the professionalism of our sales engineers to the dedication of our field personnel, we are dedicated to providing you with the best service.|From the professionalism of our sales engineers to the commitment of our field personnel, we are dedicated to delivering you the best service.|From the professionalism of our sales engineers to the dedication of our field personnel, we are committed to providing you with the highest quality service.

I began my journey in the plumbing and heating industry in 1985. After several years of specializing on repairing and upkeeping commercial boilers and hydronic radiant systems, I decided to launch my own business in 1994.|I entered the plumbing and heating industry in 1985. Following years of specializing on servicing and upkeeping commercial boilers and hydronic radiant systems, I chose to launch my own business in 1994.|I began my career in the plumbing and heating industry in 1985. Following years of focusing on servicing and maintaining commercial boilers and hydronic radiant systems, I decided to launch my own business in 1994. Since that first year, I have grown my business primarily through referrals and recommendations from many satisfied customers.|Since that first year, I have expanded my business mainly through referrals and referrals from many satisfied customers.|Since that first year, I have grown my business primarily through referrals and referrals from many satisfied customers. The foundation of my business is based on delivering the best service I can for customers and having them recommend me to their network and family.|The foundation of my business is based on providing the best service I can for customers and having them recommend me to their network and family.|The foundation of my business is based on providing the best service I can for customers and having them recommend me to their network and family. I hold that service, integrity, and professionalism are the key traits a business can possess.|I believe service, integrity, and professionalism are the key traits a business can possess.|I hold that service, integrity, and professionalism are the most important traits a business can possess.

Anna, my wife is my partner. In her role as office manager, she ensures the company operations run smoothly.|Anna, my wife is my business partner. In her role as office manager, she keeps the company operations running smoothly.|Anna, my wife is my partner. In her role as office manager, she ensures the company operations run smoothly. She oversees the company payroll, accounts receivables, and most importantly, she handles the calls from our customers who need our service.|She manages payroll, accounts receivables, and crucially, she takes the calls from our customers who need our service.|She oversees payroll, accounts receivables, and crucially, she takes the calls from our customers who need our service. To be honest, I would be lost without her in more ways than one.|Honestly, I would be at a loss without her in more ways than one.|Honestly, I would be at a loss without her in more ways than one.

Business Services

  • HVAC installation or replacement
  • HVAC system repair
  • HVAC system maintenance
  • Plumbing installation or replacement
  • Water heater installation

Business Location & Hours



Mon:8:00 AM - 5:00 PM
Tue:8:00 AM - 5:00 PM
Wed:8:00 AM - 5:00 PM
Thu:8:00 AM - 5:00 PM
Fri:8:00 AM - 5:00 PM
Sat:Closed
Sun:Closed

Recommended Customer Reviews

David D.
★★★★★

We had a very old furnace, they came looked at our situation and gave us an estimate within a few days. They came to replace our furnace ,after arranging a permit, protected the area, removed and installed in one day , fixing the hot water heater supplies at the same time. We were happy with their service

Carmen O.
★★★★★

I'd like to highly recommend RYAN BISHOP, service technician at Kelly Plumbing and Heating.
Knowledgeable, clear communicating,friendly,punctual, and got the job done!
We simply had to clean a lint filter for a dryer and add a new booster fan and lint trap. Done,done and done.
Thank you Kelly Plumbing and Heating!

Robin G.
★★★★★

After 3 weeks of no heat, during one of the coldest winters we've experienced here, we are finally warm again! Thank you Kelly Plumbing & Heating! Jim came to our house for the estimate and offered some great suggestions to decrease the noise of our furnace (it was ridiculously loud). The bid was similar to others, but the work to be done was far more extensive. The installers, Eric and Travis, were great, too! They worked hard all day, took care to make sure things were done right, explained everything, and probably left my garage cleaner than it was when they arrived. I seriously never write reviews, but sitting in my finally warm house on a rainy day makes me so appreciative! Thanks Jim, Anna, and your team!

D21Marin G.
★☆☆☆☆

They no showed my appointment for a estimate and when I called the next day to see if they could come out or if it was my mistake never got a call back. That's a zero out five

Russ D.
★★★★★

Kelly Plumbing put in 2 water heaters for us last year (December of 2017). They were thorough and the price they quoted was the price we paid. The price was very competitive even though we had to have the service after hours.

After almost a year, we have to have some warranty work done on one of the water heaters. Kelly Plumbing fixed our water heater promptly.

They do what they say they will do, when they say they will do it. The owner is very courteous and professional. I highly recommend Kelly Plumbing.

Russ

Mary B.
★★★★★

I really can't say enough good things about this company from Jim Kelly, who gave me the bid and patiently answered my long list of questions, and Anna Kelly, who efficiently followed up with all the office details, to Mario and Gabe who courteously and neatly installed my new heating and air conditioning system. I got four estimates from reputable companies and each one recommended slightly different component sizes and combinations making it difficult to know who was right! I narrowed my choice to two dealers, emailed each a set of questions to understand the reasoning behind their bids, and ultimately chose Kelly because Jim not only answered my list without guilt tripping me he even brought a building analyst to do a load calculation to confirm the heater size. The house had a rat problem when I bought it and they'd gotten into the heater closet leaving a mess behind them. Mario and Gabe did a super job cleaning the closet when they removed the old system and, within the planned installation time, covered the old floor with sheet metal and installed sheet rock on the ceiling to block old unneeded openings. I feel certain that was probably above and beyond what was absolutely necessary to install the new heater and am thrilled with their work! They arrived on time each day, cleaned up before leaving and were a pleasure to have around the house. The icing on the cake was discovering that Kelly had already registered my system for its warranty when I went on line to do so myself.

Lynsey K.
★★★★★

My heater broke down and a neighbor recommended Kelly Plumbing and Heating.

Ryan came in and fixed the issue and my house is warm again.

I could not be happier with the service. They gave me a two hour window and he called to let me know when he was on his way.
He educated me on what was broken and how I could avoid the problem in the future.

I highly recommend Kelly Plumbing & Heating and would definitely use them again.

Emily V.
★★★★★

I've used Kelly Plumbing & Heating for several years to service my furnace. They send Ryan every time, and he's always on time, friendly and professional. He makes recommendations for improvements to our system when asked, but has never pushed to upgrade something sooner than necessary. I highly recommend this business!

Nancy B.
★★★★★

I am delighted to add my praise, and recommendation, for Kelly Plumbing and Heating. We replaced our water heater, furnace, and A/C, and the 3 day project went so smoothly. Jim Kelly's thorough and reasonable estimate, and Anna's scheduling, prepared us for the task. Installers James and Eric were so professional and pleasant, and I have to admit that our house was cleaner when they left than when they arrived!! Technician Ryan completed the project by checking out all equipment and giving us a final explanation of our computerized thermostat.

This installation process was a stress-free experience, and we thank everyone involved.

Kip B.
★★★★★

Kelly Plumbing & Heating installed a new furnace and ducting in my home 8 years ago and have serviced the system every year since. Ryan Bishop was the tech servicing the system today. He called in advance to let me know when he would be arriving and was extremely professional and courteous throughout the process. I have the utmost confidence in Kelly Plumbing & Heating and give them my highest recommendation.

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