Keithley Plumbing

Deb H.

We have been calling Keithley Plumbing for 30+ years. We could not be happier with their service and their products. I would recommend Dan and his family to anyone and everyone.

Leslie H.

I called on Keithley plumbing to do some minor, some major work. After reviewing my situation Dan, the plumber, made a careful observation and saved me from an expensive mistake. Not everyone is so helpful and I really appreciate Dan's help. Keithley will definitely be my go to Plumber!

Jennifer D.

I have an older townhome in which original plumbing was done with little care, and the owner before me constantly overestimated his DIY skills. Dan Keithley and his technicians have kept everything working. Most recently, I discovered a leak in the wall behind my sink. Dan and Phyllis sent two of the younger plumbers. They were conscientious, pleasant, and professional, and they did an excellent job with the unusual, annoying, poorly-assembled plumbing.  The job required creative problem-solving skills, in addition to knowledge and patience, and I was grateful for the intelligence and care with which they handled it.  They tracked down and repaired two distinct cracks in the pipe in my wall and replaced several defective sections, all while wearing masks.

James B.

We have used Keithley plumbing for our home plumbing installation and repair issues for more than ten years. Dan Keithley and his family have always been very responsive and professional, particularly where you have got an emergency. They are very professional and quite reasonable in their charges. Keithley Plumbing is a local business well worth supporting.

Austin H.

I've been using Keithley Plumbing for a number of years and will never need anyone else. As a small business owner myself, I appreciate the hard work and dedication a company puts into their business. There is a reason why Keithley Plumbing is 4th generation owned and operated.

As a real estate agent, having a trustworthy vendor to take care of your clients needs only increases your value as a business owner, and time and time again, Keithley Plumbing has always shown up. Thank you for everything!

Susan G.

I wish I didn't have to post this, but alas, I feel it's necessary to share
And looking at some of the reviews here, I am not alone
We have been using Keithley plumbing for many years
This past week we had the house tented for termites, and the gas was shut off for that.
The gas company came out to turn us back on, they discovered the hot water heater, which Dan came out to repair the water heater replacing thermocouple 6 weeks ago.
The gas company said it looked like the wires had been split apart, a piece broken and then the 2 wires just tied together in an unsafe manner
To the point they deemed the water heater unsafe and now, after being out of the house for tenting for 4 days, now that we are back, we have no hot water
Hard to put everything back and clean without hot water
We called Dan to ask about this, he said the part broke, not that he broke it, the part wasn't available any longer and then he hung up on us.
Wow, the part did not JUST break, you broke it Dan. You should have told us this, and how you ""fixed"" the issue. (Psst, you didn't fix it) and it is NEVER ok to hang up on a client.
When you look at some of the other reviews for Keithley plumbing, and you should, you can see that we are not alone.
Wish I would have read those reviews before!

Fred H.

I Hired Kiethly to fix leaking shut off valve in sink faucet.
Didn't fix the problem, Overcharged, and was rude to my tenant and rude to me on the phone. Disappointing
Details:
I arranged appointment for Keithly Plumbing to repair Leaking valve in tenants shop. Gave Keithly my cell phone number if any questions arise.
Several days later I received an invoice for almost $300. I called my tenant to see if everything was taken care of. She said NO, that he came late, was only there for 15-20 minutes, and the faucet shut off was still leaking. Keithly told my tenant the building water needed to be turned off, to which my tenant said ok, go ahead, it ok to turn it off, so it can be fixed today. She told him she would go next door to the neighbor and inform them the water would be off for a while. Keithly then said he didn't have time, that he had to go to lunch. He then left with the valve still leaking, and never returned.
Keithly Plumbing had screwed on a new shut off valve in front of the old valve which did nothing to stop the original leak.

I then called Keithly Plumbing and asked why he sent me a bill for almost $300 for repairs and didn't even fix the leak. He told me that I was required to give the little restaurant next door a 48 hour advanced notice. I actually had advised the restaurant prior and also had given Keithly my cell number if there were any questions. In addition, my tenant had told him it was ok to turn the water off. When I asked him why he put a new valve on the faucet that did nothing to stop the leak, he then said he needed it for a second leak. There was no second leak prior to his arrival. At this point Keithly abruptly said ""Just Pay The Bill"" and hung up on me.
A couple days later I hired another plumber who removed Kiethly's work, removed and replaced the old leaking valve with the new one and in addition, replaced the hot water shut off valve with a new one. He did the entire job in 20 minutes and charged $170

The good news: I got the job done right for $170
The bad news: After paying Keithly Plumbing's over priced bill of $296, the total job actually cost me $465
Live and Learn

Mark B.

Man, I was wondering about hiring a plumber based on a recommendation from a retail store...This company turned out to be fantastic! I was very happy with the work Brian, 4th generation, did. Had two ceramic valves (stems?) replaced and the two supply valves under the same bathroom sink replaced. Their bill was VERY reasonable. I will definitely use them in the future. Thanks Keithley Plumbing

Holly W.

Dan and his staff are the best. They are honest and timely. They have been my go-to plumber for more than 10 years. I have had simple snake issues, change out of faucets, identifying a leak in a refrigerator line, and finding a leak in the pipes. They have always been super responsive, and provide a great service for a competitive price.

Bonnie H.

We have used Keithly Plumbing for several years and found them to be very reasonable. Their repair jobs are always done with care. There has never been a job too big that they couldn't handle.
Thank you Dan and Phyllis for making our job of homeowners a lot easier.