Keithley Plumbing

Mark B.

Man, I was wondering about hiring a plumber based on a recommendation from a retail store...This company turned out to be fantastic! I was very happy with the work Brian, 4th generation, did. Had two ceramic valves (stems?) replaced and the two supply valves under the same bathroom sink replaced. Their bill was VERY reasonable. I will definitely use them in the future. Thanks Keithley Plumbing

Holly W.

Dan and his staff are the best. They are honest and timely. They have been my go-to plumber for more than 10 years. I have had simple snake issues, change out of faucets, identifying a leak in a refrigerator line, and finding a leak in the pipes. They have always been super responsive, and provide a great service for a competitive price.

Bonnie H.

We have used Keithly Plumbing for several years and found them to be very reasonable. Their repair jobs are always done with care. There has never been a job too big that they couldn't handle.
Thank you Dan and Phyllis for making our job of homeowners a lot easier.

Jennifer D.

This was the worst company to deal with and over priced. We got a referral from a friend just because she overheard me at work say I needed to call a plumber. So I called and they were willing to come out within a couple hours. They said they would send an email quote. Never received. Didn't really think anything of it. Then they said they would call me when he would be arriving. They did, the plumber arrived and soon after determined he just had to snake the pipe for one of my bathroom toilets. I had to leave for work so my husband was left with the plumber and I left a checkbook. My husband asked how much we owed and he plumber said he doesn't handle any of that. But he was like but how much was it. The plumber replied again he doesn't handle any money. My husband then asked for a invoice or something showing what service he performed and he said they don't give those out. I hadn't heard anything or received any emails so I called and left a message to have someone call me. No call was ever returned. About a month goes by and forgetting about this, I finally get an email wiinvoice for nearly $200. With no description of he service performed. I was like WOW would have been nice to know before hand. Again I make a call and no answer. Waiting to hear back it falls off my radar again. Granted I could have just paid it and never question it and just never use them again, which is what is going g happen anyway. Anyway needless to say I forgot and today I received a call with a not so pleasant person demanding I pay the bill. Talking over me and not listening what so ever. Anyway lesson learned! Going back to my previous plumber

Jim P.

I've had two different trusted local plumbers to my house to fix a slow flushing toilet and a shower proportioning valve that was slowly choking off hot water. Both charged me but failed to fix the problem.
I got a referral to Keithley plumbing and their technician (Dan, I believe) came out on time, and handily fixed both items in a half hour.
I was amazed. Great, competent, efficient and cheerful service.
I'm a customer from now on.

Ann L.

I had a very negative experience with this company. They overcharge. They send you bills well after the contract has ended demanding more money that you do not owe. The female office manager who is the billing person, I think her name is Phyllis is so rude and demanding that I would never do business with this company ever again. I do not trust them. BEWARE

Lainnie C.

Dan and Phyllis have been incredible! They have not only installed all of our brand new kitchen fixtures expertly, but have handled all of our plumbing needs including water pressure issues, toilets, bathroom plumbing and installation. Dan has kept our old 1925 home working perfectly! I highly recommend Keithley Plumbing!

LeAnn H.

I just had my third great experience with Keithley. They are very knowledgeable about working with older plumbing and twice have fixed things that other plumbers could not. They arrive on time, get right to work and leave things clean. We are so pleased to have found them.

Ms C.

This plumbing company is overpriced and they do not complete their work. I agree with some other reviewers that Dan is curt and they price gouge the heck out of you. We used Keithley Plumbing when we purchased our home in 2016. They were given written details of the work required via an email. We had a leaking t&p valve, pool heater gas line to be replaced and our drain line needed a clean out.
The workers were late and had to be called out several times for the water heater as it continued to leak after they ""fixed it"". In the end, Keithley said ""they didn't know what was wrong"". A different plumber quickly identified the issue and fixed it without any issues.
For our pool gas line, they only changed one of the pipes at the gas meter to the larger size requested, but left 2 small portions of pipe at the smaller size and called the job complete and charged us $326--for 2 hours of work and a $100 for a part (the part being a 25 inch in length 1&1/2 inch diameter pipe-- way overpriced!). When we got around to installing a new pool heater we discovered the 2 small pieces of pipes that had not been replaced to the larger size. I contacted Phyllis at Keithley to inform her of their oversight and she told me that she would have to charge us AGAIN another $230 for 2 hours of work PLUS the parts. She stated, ""they may not have completed the job, but you were not charged for the work they didn't complete"". I was shocked that she admitted they made an error and still wanted to charge us more money for their error-- talk about gouging the customer! Yikes! I forwarded her the original email detailing the scope of work at the gas line and informed her we went with them based on their estimate to replace the pool heater gas lines, completely. She told me she would still have to charge (again) and would be available to do so 2 WEEKS from now.. what a joke!
We have already contacted another plumber who will charge a normal and reasonable price for the Keithley mistake at $130 total.
Beware of these plumbers and do your homework! Shop around for estimates before going with them.

Stacy O.

We used Keithly Plumbing as they were recommended on our neighborhood vendor list. A huge and expensive disappointment.
After several attempts to resolve a whistling noise, and after replacing a regulator (that their technician recommended) the issue was still there. When we asked them to return to the house, Phyllis Keithly told my husband to call the City and then informed us their would be additional charges to come back. She must have gotten up on the wrong side of the bed because she was beyond rude! I know they've been around for years... perhaps time to retire.