Keithley Plumbing

James B.

We have used Keithley plumbing for our home plumbing installation and repair issues for more than ten years. Dan Keithley and his family have always been very responsive and professional, particularly where you have got an emergency. They are very professional and quite reasonable in their charges. Keithley Plumbing is a local business well worth supporting.

Austin H.

I've been using Keithley Plumbing for a number of years and will never need anyone else. As a small business owner myself, I appreciate the hard work and dedication a company puts into their business. There is a reason why Keithley Plumbing is 4th generation owned and operated.

As a real estate agent, having a trustworthy vendor to take care of your clients needs only increases your value as a business owner, and time and time again, Keithley Plumbing has always shown up. Thank you for everything!

Susan G.

I wish I didn't have to post this, but alas, I feel it's necessary to share
And looking at some of the reviews here, I am not alone
We have been using Keithley plumbing for many years
This past week we had the house tented for termites, and the gas was shut off for that.
The gas company came out to turn us back on, they discovered the hot water heater, which Dan came out to repair the water heater replacing thermocouple 6 weeks ago.
The gas company said it looked like the wires had been split apart, a piece broken and then the 2 wires just tied together in an unsafe manner
To the point they deemed the water heater unsafe and now, after being out of the house for tenting for 4 days, now that we are back, we have no hot water
Hard to put everything back and clean without hot water
We called Dan to ask about this, he said the part broke, not that he broke it, the part wasn't available any longer and then he hung up on us.
Wow, the part did not JUST break, you broke it Dan. You should have told us this, and how you ""fixed"" the issue. (Psst, you didn't fix it) and it is NEVER ok to hang up on a client.
When you look at some of the other reviews for Keithley plumbing, and you should, you can see that we are not alone.
Wish I would have read those reviews before!

Fred H.

I Hired Kiethly to fix leaking shut off valve in sink faucet.
Didn't fix the problem, Overcharged, and was rude to my tenant and rude to me on the phone. Disappointing
Details:
I arranged appointment for Keithly Plumbing to repair Leaking valve in tenants shop. Gave Keithly my cell phone number if any questions arise.
Several days later I received an invoice for almost $300. I called my tenant to see if everything was taken care of. She said NO, that he came late, was only there for 15-20 minutes, and the faucet shut off was still leaking. Keithly told my tenant the building water needed to be turned off, to which my tenant said ok, go ahead, it ok to turn it off, so it can be fixed today. She told him she would go next door to the neighbor and inform them the water would be off for a while. Keithly then said he didn't have time, that he had to go to lunch. He then left with the valve still leaking, and never returned.
Keithly Plumbing had screwed on a new shut off valve in front of the old valve which did nothing to stop the original leak.

I then called Keithly Plumbing and asked why he sent me a bill for almost $300 for repairs and didn't even fix the leak. He told me that I was required to give the little restaurant next door a 48 hour advanced notice. I actually had advised the restaurant prior and also had given Keithly my cell number if there were any questions. In addition, my tenant had told him it was ok to turn the water off. When I asked him why he put a new valve on the faucet that did nothing to stop the leak, he then said he needed it for a second leak. There was no second leak prior to his arrival. At this point Keithly abruptly said ""Just Pay The Bill"" and hung up on me.
A couple days later I hired another plumber who removed Kiethly's work, removed and replaced the old leaking valve with the new one and in addition, replaced the hot water shut off valve with a new one. He did the entire job in 20 minutes and charged $170

The good news: I got the job done right for $170
The bad news: After paying Keithly Plumbing's over priced bill of $296, the total job actually cost me $465
Live and Learn

Mark B.

Man, I was wondering about hiring a plumber based on a recommendation from a retail store...This company turned out to be fantastic! I was very happy with the work Brian, 4th generation, did. Had two ceramic valves (stems?) replaced and the two supply valves under the same bathroom sink replaced. Their bill was VERY reasonable. I will definitely use them in the future. Thanks Keithley Plumbing

Holly W.

Dan and his staff are the best. They are honest and timely. They have been my go-to plumber for more than 10 years. I have had simple snake issues, change out of faucets, identifying a leak in a refrigerator line, and finding a leak in the pipes. They have always been super responsive, and provide a great service for a competitive price.

Bonnie H.

We have used Keithly Plumbing for several years and found them to be very reasonable. Their repair jobs are always done with care. There has never been a job too big that they couldn't handle.
Thank you Dan and Phyllis for making our job of homeowners a lot easier.

Jennifer D.

This was the worst company to deal with and over priced. We got a referral from a friend just because she overheard me at work say I needed to call a plumber. So I called and they were willing to come out within a couple hours. They said they would send an email quote. Never received. Didn't really think anything of it. Then they said they would call me when he would be arriving. They did, the plumber arrived and soon after determined he just had to snake the pipe for one of my bathroom toilets. I had to leave for work so my husband was left with the plumber and I left a checkbook. My husband asked how much we owed and he plumber said he doesn't handle any of that. But he was like but how much was it. The plumber replied again he doesn't handle any money. My husband then asked for a invoice or something showing what service he performed and he said they don't give those out. I hadn't heard anything or received any emails so I called and left a message to have someone call me. No call was ever returned. About a month goes by and forgetting about this, I finally get an email wiinvoice for nearly $200. With no description of he service performed. I was like WOW would have been nice to know before hand. Again I make a call and no answer. Waiting to hear back it falls off my radar again. Granted I could have just paid it and never question it and just never use them again, which is what is going g happen anyway. Anyway needless to say I forgot and today I received a call with a not so pleasant person demanding I pay the bill. Talking over me and not listening what so ever. Anyway lesson learned! Going back to my previous plumber

Jim P.

I've had two different trusted local plumbers to my house to fix a slow flushing toilet and a shower proportioning valve that was slowly choking off hot water. Both charged me but failed to fix the problem.
I got a referral to Keithley plumbing and their technician (Dan, I believe) came out on time, and handily fixed both items in a half hour.
I was amazed. Great, competent, efficient and cheerful service.
I'm a customer from now on.

Ann L.

I had a very negative experience with this company. They overcharge. They send you bills well after the contract has ended demanding more money that you do not owe. The female office manager who is the billing person, I think her name is Phyllis is so rude and demanding that I would never do business with this company ever again. I do not trust them. BEWARE