Keith The Plumber

Cylde731 M.

Keith the plumber do not hard these people to do any plumbing work for you it will not get done right I heard them to do some work for me and they were supposed to talk to the water a loose from my house and they cannot even do that and they still haven't done that so I would not hire them to do anything I called them and they even told me to find another plumber so they must not be plumbers so I would not recommend them to anyone

Valerie H.

Keith the plumber company is amazing. The guy called and said we will be there at 1:45pm and they were ringing my doorbell at exactly 1:45pm. Eric and Rodger are my angels. I would highly recommend this company . I told the guys I love the commercial jingle now that I know the words. I just called this morning they came right out . Thanks Eric and Rodger you both made my day .

Shadow W.

I really wish there was a zero star option. Had them out to do $1350 worth of work. Had them install the fixtures for a tub, sink and toilet. The main reason I called was for a leak behind the tub. They did the installation, never touched the leak. I called 23 Oct 23 after discovering the leak was still going on. Wes was snippy with me from the get-go. I try to treat people with dignity and respect, but this guy was a total jerk. I won't be using this company again.

Ken B.

I had a leak in shower. Called set up for someone to come out....The guys JUST looked and said nothing was wrong..so I paid these scammers 59.00 for NOTHING

Albert K.

Called them about a leak in our kitchen sink and also told them we had a couple of other things for them to look at while they were here. They scheduled a plumber to come out the next day and said he would call when he was on the way. I stayed home all day waiting for that call that never came. It's been two days and they haven't showed up nor have they called to say they've been delayed. You can't treat your customers this way in the age of the internet. Luckily, I was able to take some measures to stop the leak but we've lost use of our kitchen sink until we can get another plumber out.

Brent B.

FIND ANOTHER PLUMBER I called on Christmas night. I had a exterior pipe bust. it was necessary to fix but the cleanup was the emergency. They sent a technician out on Monday evening. I was told that the service charge of $159 was due even if they did not do the repair. I was lead to believe the charge would be asorbed into the cost of the repair. The technician tried to tell me how difficult the repair would be. I told him it should not take him more than 20 minutes and if I could get the materials, I could do it in less than an hour. He said it would be $289 for the repair. The total for the entire job was $495. Included in the charges was the $159 service call and an additional $47 for an administrative fee. I do not know if this is how they normally do business, but I would steer clear of this company due to their pricing policies. $495 to do a job that took the technicial less than 20 minutes is outrageous, especially when it only involved an 8 inch piece of copper piping. Monday afternoon should not be the time to charge emergency service pricing. It was not like they came out on Christmas Day. I would have maybe expected a charge in that range.

Anthony A.

Excellent and fast service at a fair price. Provided an estimated before starting, very nice and professional

Sheila M.

Called at 7.30 am talked to a guy named Wes , said he would call back didn't I had to call him back . Said he would have someone at my home between 2/4 no show I called @4.45 he said I could reschedule something for tomorrow at a after hours rate . They are the ones that installed the water heater that isn't working . So they do not stand behind their work I do not recommend them to anybody

Jennifer P.

ABSOLUTELY DO NOT CALL unless you have tried elsewhere. I called for my tub faucets to be replaced and have since had to call them out to fix issues caused by their work. I now have damage to my subflooring and walls, air conditioning vent and car, whis is parked directly under the plumbing issues. Every time I call them out, its a bigger problem and more damage. When I called on a Saturday morning with first big leak, Keith asked if I could wait until Monday...later he told me he doesnt like to answer the phone on the weekend and tried not too... I'm been told on each occasion that's everything is OK and 'just give them a call if there's a problem' On top of lie after lie about their not showing up at the appointment time I'm having to spend MORE money to fix THEIR incompetence BEWARE

Haley W.

Not the most professional guys but they got the job done at a good price! I say not professional because they came in smelling like a pack of cigarettes, didn't introduce themselves and didn't keep me updated on what was going on. Not only that but, we are in the middle of this Covid pandemic and they did not wear a mask. I understand people have the right to wear a mask or not but you should also ask the person who's house you're entering if they mind if you wear a mask or not. I have a newborn baby so it was a big deal to me that they did not wear one.