Keith Lawson Services

Wm S.

I have had satisfactory service through Lawson AC/'heating but Lawson plumbing was the portrait of plunder itself. An admittedly stupid person from New York City who had never experienced a disposal before, who was staying at our house, called to say the sink was jammed and I needed a plumber. Lawson charged almost $500 for having come out to say that she should turn on the insinkerator and when I asked why the charge was so high Lawson said it was due to """"grease.""""

Life U.

Great company they do it right the first time superb plumbing pipe repair on time and knowledgeable people

Catherine H.

Josh came out really quickly (on a weekend), was helpful, knowledgeable and very efficient. He diagnosed capacitor problem, installed new one, and had my AC working again in leas than 20 minutes. I've only had great experiences with Keith Lawson.

Ian T.

Keith Lawson Company is hands-down the most dishonest, self-serving creep show of a business that I've ever encountered. Not only did their service tech sell me a $1300 part that I didn't need for what turned out to be a dead AC unit (thank goodness for second opinions), but then KLC wouldn't even return my phone calls to rectify the issue. Ultimately, I had to eat the cost of the part AND pay for a whole new unit to cool my home... in July. Deal with Keith Lawson Company at your own peril... and watch your pocketbook if you do.

Linda F.

Waiting 5.5 hours for scheduled maintenance. Appointment made 2 weeks prior. No phone call, no explanation. Poor business practices. This is NOT how to treat your customers.

Lisa L.

Jason and crew were fantastic. they kept us updated as they went and stuck with it till it was finished. Well worth it.

Derek C.

Quite frankly, I would have expected much better from a business identified as """"Best in Tallahassee"""". Keith Lawson Services dispatched an estimator on 11/13/2020 for a possible job consisting of replacement of two heat pumps and new duct work. Before departing from our meeting, the estimator confirmed my e-mail address and assured me that I'd get his written estimate soon. To date, 24 days and THREE phone calls later (11/20, 11/24 & 12/4), I still don't have an estimate. The service manager has apparently been unavailable to take my last two phone calls and I've yet to receive an e-mail, text, or return phone call. My first attempt at using KLS since moving to Tallahassee has been a disappointing one to say the least.

A W.

Just had an urgent service call by Kevin when two of our AC units went out simultaneously! Kevin was courteous, smart, efficient and explained things well. Got things working quickly. Couldn't ask for a better service call.

Thoth T.

Work is of random quality. Employees fired or forced to take few hours. Quality and pride considerably decreased.

Mike M.

The service technician diagnosed the problem and completed the work prior to providing an estimate and then charged $216 for about 10 minutes of work (cleaning the drain line.) When I brought up the issue about the price he said he would not leave my property until the bill was paid. When I called the office to express my concerns, the level of customer service I received was somewhere between McDonalds and Comcast. Use this company at your own risk.