Kangarooter

Crystal D.

I set an appointment with them for today at 8:30 am. Called the office multiple times because no one showed up! I was told ""it happens , we don't know where the driver is, we will call you back."" I had to call back at 1130 for them to say ""oh driver should have called you he will be there soon. FINALLY they show up at 11:45 to my home. I went outside to greet them and both the men ignored me and continued walking into my yard without saying a word to me!!! I had to leave for an appointment and my husband had to leave work to be there. Then I see the yard a MESS! Horrific work covering up the whole and RUINED my grass! Worker even said"" if my boss seen this he would be upset!"" He didn't offer a discount my husband asked for one and he was hesitant to give us a "" senior discount"". In the end they got the job done but I'm very unhappy with their service!! My yard is ruined!

Anita M.

Called them to repair my septic tank and risers that caved in. Spoke to owner several times and he did come out to inspect initially. He agreed to complete the work but then failed to come out several times after agreeing to do the work. Then I left messages and didn't get called back. I called Kern County Sewer and they just completed the work timely and at a reasonable price.

Lindsey L.

Very nice workers and best prices I've seen in town.
They came on time and got the job done fast and efficiently

Sr. J.

Excellent service! I called around noon and was promised a visit around two p.m..
He was here and the problem was fixed and he was done by 2:02 p.m..
I am one VERY satisfied customer.

Joyce W.

We had to call kangarooter out after another company did a disastrous job. They came out the same day I called, because the other company had terrible costumer service and caused many problems. Not only did they find out our entire pipe needed to be repaired but they also discovered the other company hadn't even touched our entire second tank. I will never again make the mistake of using anyone else.

Renee in the office is great. All the men that came out were superb. I highly recommend them.

Lisa R.

Well its been a few since had you come service our septic, but with a large family, we had no choice. I want to thank you again! As always I can rely on your service to be quick and professional. I wish I had not needed your services, with the Holidays around the corner,but your prices were very reasonable, and all my worries are gone! Thank you again!!

Aileen E.

I recommended Kangarooter for a septic certification and they worked diligently on getting the necessary city permits, once they had them they went straight to work and worked hard in 105 degree weather! My clients are very happy and satisfied with their work.

Amanda L.

We had Kangarooter pump our tank in Jan 2017. I've waited forever to review the company, hoping someone would call me back and I've never heard from anyone. The two guys had a hard time finding 1 lid to our tank and because of that, they didn't want to dig up the 2nd lid. Now we paid $400 to have our tank partially pumped. They also left big piles of dirt on my lawn. I called and spoke to the lady who answers the phones. She didn't know what was going on and said she'd find out and call me right back. I've waited for a call for 6 months now. They also knocked a piece of the concrete lid off and put the lid in sideways. They looked at me and said it's fine and it's sealed. I don't recommend them. Will be looking for someone else next time. Only reason I give 2 stars is because they did manage to squeeze us in right away.

C M.

We had our septic pumped because we're selling our house. This company showed up early, did the job and left within an hour. They were reasonable, friendly and fast. It's not a pleasant thing to have to have done but if we ever have to have it done again, we will hire this company.

Jaymoo N.

You can TRUST Kangarooter and they are THOUSAND of dollars cheaper! We received a quote from another plumbing company and they wanted $7,500!!! Called Kangarooter and they only charged us $900!!

Also, I've used this company for septic services on my rental home and did a great job and also less expensive than anyone else.

I highly recommend Kangarooter! They are honest, do great work, and schedule to get the job done quickly.