Kaduce Plumbing & Heating

Jan K.

Do not use Kaduce, they lied to me and did not repair my dripping faucet and charged me for driving time and promised that they would come back with a warranty part because the one they installed was defective and came back and instead of a drip it was pouring out. Did not hear back from them for over 2 weeks. I had to get someone else in to fix it which they did in less than 30 minutes. I called kaduce and requested a partial refund. Instead, they sent me another bill for over $200. In Total charged me $800 and did not fix my dripping faucet and would not give me a refund and tried to charge me again for coming out the second time after they assured me several times that it was a faulty part there would not be a charge for them to come out and replace the part under warranty that they originally put in! They did not accomplish anything and in my opinion complete rip off artist! Absolutely horrible experience! Jay was extremely condescending over the phone and talked in circles without even understanding that having them come in made things far worse and then charge me $800! Shame on Kaduce!

Cindy R.

Be wary folks. Things are not what they seem. What started out as a perfectly acceptable experience with Kaduce, has taken a very ugly turn! Needed to have them fix an issue that was caused by them in the first place, therefore, should not have even had a charge for this repair...was told the service call would be $80, then found out that the $80 is merely to be graced with the presence of a technician to come to your home, THEN...the actual repair was additional! So, my $80 service call cost $154. Also, they tried to get me to pay for said repair before the tech even started!?!? Not how the world works. Things just got extremely sketchy by the end. Although, everyone I dealt with was knowledgeable and professional, their practices seem extremely shady. Just another company scamming $ out of people and not taking responsibility. Most definitely would not recommend.

Diane F.

On New Year's Day, one of the coldest days of the year, our furnace was dead! When the plumbing/heating company we have used for 17 years (since we built our home) message machine said they did not have ""after hours"" service, we panicked and started calling other plumbing companies. Kaduce was the only one to respond. They came and took a look to determine if it could be fixed or replaced. We expected to have to replace but they said, with a few new parts we could keep it running! Woohoo!

They had to order the parts which took a couple of days but offered some space heaters (along with a couple that we owned) to keep us warm enough until the parts arrived.

We were a little concerned about leaving town on our extended vacation with a newly repaired furnace but their manager suggested a new thermostat that could be controlled over the internet. We would receive notifications if the temperature dropped in the house, etc. It worked perfectly and we could not be happier. We also signed up for their service to check our A/C, etc. Makes so much sense as a home gets older that it needs regular check-ups just like us.

Now one of our faucets has been dripping, so needless to say, we called Kaduce and scheduled a plumber.

All of their employees have been polite, neat, and organized. They have clearly explained what they needed to do and have cleaned up after they have finished.