K & S Plumbing Services

Doug S.

These guys are worthless. I have never dealt with a more incompetent and deceitful company. Do yourself a favor, call a real plumber and save yourself the time.

Kelly W.

Most unprofessional company I have every worked with in any field. I guess my biggest question is that how does AHS continue to utilize this company with ratings as low as they have. AHS, aren't you afraid that you are turning away customers because of this unprofessional company you are contracting out to? My suggestion, if you are filing a claim through AHS, request another company other than K&S plumbing because I can assure you there will be a huge disappointment. Biggest frustration, we, customers pay monthly bills for a trashy unprofessional service that fails to deliver more times than not. one of the biggest scams anyone can be apart of. It's sad.

David H.

The worst company to have them service your home . I requested a service from american home shield to service my water heater and they sent K&S plumbing services in Alabaster-Alabama they replaced the expansion tank but refused to replace the rusted pipe that goes inside the water heater just because the technician Jason had his own baseless assumptions about the pipe . The pipe is rusted and it is leaking from wear and tear and it's an old pipe and it is covered by the home warranty . But Jason told American home shield that the pipe has been Tampered with which is NOT true . So both K&S plumbing and American home shield have a shady business practice and very poor customer service quality . Unprofessional and rude and unfriendly and they do NOT do the repairs correctly stay away from both companies K&S plumbing and American home shield

J B.

I have AHS warranty and had used this company numerous times with great results. Would definitely use them even if I didn't have warranty coverage.

Ashley D.

We have a condo. The plumbers with K&S came out and said the problem was the main line, not our condo and there was nothing they could do. I asked if they could run the snake down the toilet just to be sure. He said this was an """"insurance call"""" so they were allowed to snake the toilet (???). (He ended up running some kind of 10ft contraption down the toilet, and no it did not help.) We then spoke with a board member who lives next door and they approved payment to K&S plumbers to go ahead and fix the issue at the main line. The technician called his manager who said they do not do things like that. The HOA board member called the main office and was told again, that they ONLY do insurance calls and not plumbing jobs in an emergency or big jobs that involve multiple units. You may want to be aware of this before calling this business, it appears that they just have a company that comes out, tells you they can't do anything, and bills your insurance.

Mel M.

We are another victim of K&S plumbing's poor service via a home warranty company. Based on here and on google's reviews, it's evidently a common phenomenon. The home warranty company sent K&S out to repair an exterior pipe issue as per our warranty coverage. While in our home, the K&S plumber broke a part of our toilet (interior issue) and after a month of back and forth and being batted from K&S to and from the warranty company, they flat out refuse to repair what they broke. They blatantly lied today 5/22/18, to the home warranty company when contacted on our behalf by saying they """"sent a site manager to our house to check out the situation."""" NO SITE MANAGER HAS EVER BEEN TO OUR HOUSE. This is a dishonest company with a pattern of screwing over many when their services are utilized in connection to a home warranty. They take zero responsibility for their mistakes & do not honor their word when they insist they will """"call you back."""" They lie to you and lie to the home warranty company. No integrity whatsoever. Pathetic service & so deserving of the large number of poor reviews on Yelp, Facebook, Google, etc. Will be filing a complaint with the Better Business Bureau as well.

Aryanna B.

K & S Plumbing was employed to repair two issues in my home by a warranty company. Not only was I required to move my cabinets, sinks, and plumbing away from the walls but was left with two holes in my walls and faced $300 in added costs for the company to make one of the repairs. I received no information on the second repair. With no operable sinks in my home, I had to hire a contractor and plumber to finish the job. I would NOT recommend K & S Plumbing to anyone looking for quality service.

Valerie M.

had water heater installed in November. I have been trying to get a copy of an itemized receipt or a just a copy of the receipt to show repairs and installation of new water heater for my mom to no avail. when I called to ask about it, the lady that answered the phone stated it had been mailed but the more I talked to her and asked questions, I soon figured that the paperwork had not been mailed. my next question was can you email it to me and her reply was yes...question is did you ever receive it...NO!!! yes I called back and she had a that nice nasty attitude. this time she again said, I will mail it to you. The installer did a nice job but make sure you get everything you need before installer leaves or YOU WILL NEVER GET THE PAPERWORK!!!

Jimmy S.

Our gas pipe was accidentally cut outside and we were looking at days with no hot water, cooking or heat if needed . We called K&S and Dylan was here within hours. What a wonderful experience. Very professional and knowledgeable!! We are very satisfied and recommend this company for all your gas/plumbing needs.

Darla B.

K & S Plumbing did a major job for me when I had an exterior plumbing leak. Home Serve sent them to do the work and they were very professional. It did take several visits to complete the job which was expected since there were numerous steps in the process. They are excellent about notifications when the tech(s) will be arriving and what the process will entail on each visit.