JustUs Plumbing

Bonner E.

Came home to water puddled up in my front yard. Turned out being a pressure valve which required turning off my house water until fixed. I called around and got ahold of Nichole and JustUs Plumbing about 3pm on a week day. She was really friendly and responsive. Within an hour Eric showed up smiling, friendly, and professional. He was extremely knowledgeable, answered all of my questions, made some recommendations, and stayed late making sure he fixed the issue. I could not have asked for a better plumbing experience. (Not something I thought I ever be saying.)

Keith P.

We just had a water heater replaced with these guys. I called them around 9am. They came by 1230 to see what the issue was. They went to get a water heater and had it installed by 5. Everything is working great, and it was a fair price too. I had looked at another company and they were about 800 dollars more. Also, a veteran owned business that shows fellow veterans a little love too. All in all, I am pleased as I can be...considering no one likes buying a new water heater out of the blue! Great job guys! I will be recommending JustUs to all of my friends for there plumbing needs.

John W.

Outstanding service, got my gas dryer safe and installed. Brought the gas connection up to code and replaced the leaking valves on the washer supply lines. All in less than 2 hours. My go-to guys

Tara L.

I was very happy they were able to fit me in the same day because I had called 4 other plumbing companies with no calls back. I have a faucet with very poor pressure and a leaky shower handle set. JustUs sent two very young guys to my house. Neither one of them knew why I was having the pressure problem and said it's because of hard water build up. My house is 2 years old and it seems unlikely. He told me to buy a new "filter" from Moen. The word he didn't seem to know is "aerator", so I did. It didn't fix the issue. The second child told me there was a manufacturers defect in my shower handle set and suggested I return it to the store. I asked him to try tightening it and he's was visibly shocked and proud of himself when tightening the nut actually worked. Maybe I should've specified that I'd like LICENSED Plumbers to come to my home, but didn't realize that was necessary. Oh, I also got to pay them $39! I guess that was a deal?

Karen A.

We have used JustUs on two occasions; one on a holiday when our water softener flooded our home.
Dwayne was quick to respond and got everything fixed up.
When our hot water heater went out a few months after that, we shopped around and got a few quotes. JustUs was a bit higher, but they were by far the easiest to work with and quickest to have availability to fix the issue. A bonus: they are veteran owned!
I would recommend this plumbing service to friends/family.

Lisa A.

These guys are great - cannot recommend highly enough! I have had 3 different experiences with them and in each one I feel I was treated well, the prices were fair, the service was timely, and probably best of all - they just seemed focused on doing the right thing and providing old fashioned customer service. They are one of the best service companies I have worked with.

I wish they would expand beyond plumbing services because I would use them for everything if they did.

Clint T.

I am a general contractor and have used many of the plumbing companies around the Austin Metro area. I have know and used Dwayne, the owners, for over 15 years and you will not find a more honest and client focused plumber than JustUs plumbing. Clint Tomlinson

DeeDee H.

Its been years since I've had to get a plumber out and needed one for an outside water leak. JustUs came highly recommended by neighbors on both the Pflugerville neighbor pages I'm on on Facebook. I was not steered wrong! I initially talked to Dwayne and he got me set up with an appointment thru Nicole, the first thing next morning. Jarrod and Preston came out right on time and quickly assessed the problem and quoted me a fair price. They both were super nice and so polite. They made a stressful situation so much easier and the job was finished in a couple of hours. I definitely will use these guys again and highly recommend!

Joe A.

This is my first and likely only review as I'm not the type to write reviews, but the service from JustUs Plumbing was so much better than anyone else, I felt like others should know about this company. We had a small leak in our Navien tankless hot water heater... Had another plumbing company take a look at it (for $260) where they determined a leaky heat exchanger. Two days later, the leak started gushing out of our attic. The original plumbing company offered to come out to replace the heat exchanger (which had now filled up the entire unit with water and shorted out the electronics) for another $260/hour at an estimated 3 hours of labor. Of course I said no because at that cost I might as well put a down payment on a new unit and the process was not likely to work now that the whole unit was fried. After going through several (at least 3) different plumbers and having been without hot water for over a week, I called JustUs plumbing. Duane and his assistant came out to look at it and from the start I could tell they were willing to work with me and do whatever it takes to get the hot water flowing again. They replaced the Heat Exchanger (at Navien's request) at a very reasonable rate compared to the other quotes I was getting. When that didn't work, Navien sent out other parts one at a time, all to no avail. It would have potentially cost thousands of dollars to have these parts installed, but Jarrod and Duane were amazing at working with me and not nickel-and-diming me to death with every attempt. They put the customer (me, my wife and five kids without hot water for almost 2 weeks) first. They went out of their way on the Saturday morning before Easter to work with their local Navien representative (who was also amazing) to bring an entire older unit out and start replacing parts until it worked. They did this all at a very reasonable cost. We had hot water that morning and I couldn't have been happier with the overall service. JustUs Plumbing went way beyond what I expected. I will be referring anyone I know to them and will continue using them. If you are looking for a quality plumbing company who puts the customer first, I highly recommend JustUs Plumbing.

Thomas L.

These guys are GREAT! I've used them before and never been disappointed. Dwayne and Jarrod do a great job and always on time. So very thorough to make sure everything is done right, constantly double-checking their work to avoid any errors. And the price? Most reasonable. Don't ask me how their price compares to other plumbing services because I simply don't know. I don't care. I'm a firm believer that when you find a great plumber, you stick with them. You will, too, if you go with JustUs.