JustUs Plumbing

Joe A.

This is my first and likely only review as I'm not the type to write reviews, but the service from JustUs Plumbing was so much better than anyone else, I felt like others should know about this company. We had a small leak in our Navien tankless hot water heater... Had another plumbing company take a look at it (for $260) where they determined a leaky heat exchanger. Two days later, the leak started gushing out of our attic. The original plumbing company offered to come out to replace the heat exchanger (which had now filled up the entire unit with water and shorted out the electronics) for another $260/hour at an estimated 3 hours of labor. Of course I said no because at that cost I might as well put a down payment on a new unit and the process was not likely to work now that the whole unit was fried. After going through several (at least 3) different plumbers and having been without hot water for over a week, I called JustUs plumbing. Duane and his assistant came out to look at it and from the start I could tell they were willing to work with me and do whatever it takes to get the hot water flowing again. They replaced the Heat Exchanger (at Navien's request) at a very reasonable rate compared to the other quotes I was getting. When that didn't work, Navien sent out other parts one at a time, all to no avail. It would have potentially cost thousands of dollars to have these parts installed, but Jarrod and Duane were amazing at working with me and not nickel-and-diming me to death with every attempt. They put the customer (me, my wife and five kids without hot water for almost 2 weeks) first. They went out of their way on the Saturday morning before Easter to work with their local Navien representative (who was also amazing) to bring an entire older unit out and start replacing parts until it worked. They did this all at a very reasonable cost. We had hot water that morning and I couldn't have been happier with the overall service. JustUs Plumbing went way beyond what I expected. I will be referring anyone I know to them and will continue using them. If you are looking for a quality plumbing company who puts the customer first, I highly recommend JustUs Plumbing.

Thomas L.

These guys are GREAT! I've used them before and never been disappointed. Dwayne and Jarrod do a great job and always on time. So very thorough to make sure everything is done right, constantly double-checking their work to avoid any errors. And the price? Most reasonable. Don't ask me how their price compares to other plumbing services because I simply don't know. I don't care. I'm a firm believer that when you find a great plumber, you stick with them. You will, too, if you go with JustUs.

Gilly H.

Great experience with Greg & Jeff (I think that's their names). I got a same day appointment and they showed up right on time. My problem took about 30 seconds to resolve. They didn't try to up sell me to make their trip more profitable. I highly recommend them these nice, professional, and punctual plumbers.

Jim G.

My daughter set up an appointment with these people because their kitchen sink wasn't putting out any hot water.
He came out and gave her a quote and said he needed to get the parts and would be back the next day to fix it.
He was there for about 3+ hours (and his boss kept calling him to see what was taking so long) he finally told my daughter he couldn't figure out the problem (again he'd already been there the previous day, supposedly assessed the situation and given her a quote)
He told her he was sorry that he took so long but he was going to have to charge her for his time anyway, really?
She agreed, but told him not to take it out till Friday when she got paid, needless to say they took it out immediately, leaving them with pretty much nothing for the rest of the week.
I apologize for being so long winded but after they charged her almost $300 for not doing a damn thing I just wanted anybody and everybody to know DON'T DO BUSINESS with these thieves.
Not to mention she pretty much had to take 2 days off work for all this.
By the way my son in law went down to the Home Depot and bought a new faucet, hoping that would fix it, guess what?
$125 HOT WATER
Shouldn't a PROFESSIONAL PLUMBER been able to figure this out?

Taylor C.

These guys came out today to help with some problems that I have been having with a toilet. Jarrod and Jase came out quickly and gave price options for different ways of fixing the problem. They were reasonable, fair, and listened to concerns. I would recommend that round rock area people give them a try!

Shrelle T.

I loved using these guys, they also give veteran discounts. The guy came out, assessed the situation, did what needed to be done, gave me recommendations for the future. Quoted some other work for me, it was perfect. Very affordable and reasonably priced!! No complaints!! Can't wait for the to come back and do more work. I know that sounds odd, but nothing like getting things to run efficiently in your home!!

Dennis M.

Justus really helped me out when I was in a bind. They made my situation a priority over the Christmas Holiday weekend on a day when they were normally taking off. I had an outside leak that they had to isolate and repair. It was not an easy job as the leak was about one foot below the surface, behind shrubbery and next to the house foundation. And, it was on a copper pipe and the hole was the size of a pin head. The found the leak without damaging the scrubs, and did a repair all within about 3 to 3 1/2 hours. The price was reasonable and you could tell they placed a high priority on providing excellent customer service. I will definitely used them again for any of my plumbing needs.

Belinda H.

Excellent in every way. Extremely professional and highly skilled. This is definitely a go to team for all commercial and residential plumbing needs. You will not be disappointed!

len r.

Just Us replaced a toilet and shutoff value. Unlike ARS Rescue Rooter they showed up as scheduled, installed quickly, left no mess and at the price they quoted. After 8 years of service contracts with ARS I will use Just Us for all future plumbing issues.

Erick S.

I had four different plumbing companies come out and give me quotes. I got the best impression from Jarred from Justus Plumbing. He was very knowledgeable and personable. The estimate I was given for the work ( a plumbing reroute ) was very reasonable. The owner of the company, Dwayne was extremely kind and even spoke with my insurance adjuster to ensure that my repairs would be covered. I will definitely use them in the future if I ever have plumbing issues again, and I will refer them to all my friends and family. Give them a call you will be happy you did.