Just-In-Time Plumbing

Dena E.

I called Justin today regarding my inoperable disposal. Justin took the time to troubleshoot the issue with me over the phone. He helped me pinpoint the issue and also got my disposal working. I appreciate him giving me his time and for being honest. He saved me from purchasing a new disposal which is an expense I truly didn't need right now. Thanks Justin for your help. When I truly need a plumber, you will be who I turn to I'm the future

Sam P.

We got the best service ever from Justin. The water pressure at our house had over a period of time fallen and finally dropped dramatically. We thought at first it might be the water from the main and called the water company. They came out and measured the pressure at the curb to be 143 PSI and after our regulator to be 34 PSI. Their suggestion was to get a new regulator. We did that, but half way through trying to install it we realized we didn't know what we were doing. At that point, I called Justin. He came out and installed the regulator -- which was somewhat better than the old one -- but that the pressure before the regulator was still very low. We had the water company come out again to verify their measurements and show us their evaluation with similar results as before. At that point it was clear there was something amiss in the line between the curb and our house. Justin was able to bring together a trencher and his plumbers in short order and replaced the line between the curb and the house with minimal downtime -- we were without water for only 2 hours. Additionally, he also added a new regulator to our sprinkler system because the new, awesome pressure was going to be too much for it. The end price was what he quoted at the very beginning. Really excellent work. Will use him in the future for any plumbing issues.

Curt M.

Justin and Andrew came out to snake my sewer line from end to end, removing a stubborn blockage. They were finished in 45 minutes for a very reasonable price. They're total professionals, and nice guys to deal with. I can't see hiring anyone else!

Bert R.

Another company (AllStar Plumbing) came out to try to clear my clogged sink drain. They quoted a high price, and then proceeded to fumble around with snakes for quite a while but were unable to clear the blockage. I asked whether they could use a camera to find the clog and they first said that was a good idea, but later said the camera was ""too expensive"", and what I really needed was just to replace old piping, at a cost of about $2500.
I then called Just-In-Time. Justin came out with an assistant, snaked the drain line to SOLVE the problem quickly, and then made some other plumbing repairs in the home, all for only about $200. We are delighted with his work!

manish b.

i called up just-in-time on a saturday morning, and spoke w justin. we had a leak under our kitchen sink, and justin asked to me send him a photo, which i promptly did.

justin texted me back to check the sprayer head, as the leak likely seemed to be there. and he was correct. a trip to the hardware store, a new washer, and the leak had been taken care of, for $0 charge.

what a refreshing experience !!
all my future plumbing jobs are going to these wonderful folks.

Rose K.

Fair disclosure: I haven't had Justin do the actual job yet (though I will, once I actually get my act together), but I thought I should write this review of his visit for an estimate, contrasting it with my experiences with other plumbers I called (skip to the end if you just want to know what I think of Just-In-Time Plumbing).

My problem: a broken water main that goes from the back of my house to the laundry room in the garage. So I was calling a number of plumbers to get estimates to replace the line. Responses varied greatly. Plumber #1, who actually fixed a different part of my water main a number of years ago, never bothered to call me back. #2 gave an estimate over the phone; he treated me like an intelligent human being, but the estimate was very high (hiring unemployed lawyers to dig a trench?). #3 decided he couldn't for the life of him comprehend the problem I was prattling on about on the phone, and asked me to send pictures by email. I did, but never heard from him again. #4 seemed to take offense at having been asked to give an estimate for the job. His line was that he is a one-man operation, and couldn't be expected to dig trenches and stuff. (How dare I ask???) Then he recommended #6 for the job. Three different plumbers came out to the house and gave me an estimate. I generally also asked how much it would cost to temporarily just cap the line. #5 fist kept questioning my judgement about where the water main break was. When he discussed the job with his boss over the phone, he repeated my comment about pricing to cap the line: ""and then she said wow, $15 for a part to cap the line, that seems expensive, ha ha ha"". Unlikely that I'll hire someone who makes fun of me... #6 came out to give me an estimate, which started out high and kept getting lower. For capping the line, he first said, ""oh, about $250"". Me: ""what, $250 to cap the line???!?"" Him: ""well, maybe only $180"". Me: ""$180??"" Him: ""Well, there's the one hour minimum charge, plus the parts. So about $150. Or maybe $120, really. It really just takes five minutes..."" Then, just before writing up the estimate for replacing the line, he exclaims: ""Well, really, you don't need a 1-inch line there; 3/4 inch will do just fine! That's what you have right now. So that should be cheaper."" Then proceeds to lower his estimate for the line replacement again. Fat chance I'll hire someone who would have happily charged the dumb [...] $250 for a five-minute job.

Then Justin came out to look at the job. He believed me when I told him where I thought the break was, and why (wow). In general, he treated me like an intelligent human being. He said that to save money, I could dig the trench for the line myself, or hire day workers for it. He came up with the lowest estimate. And then he capped the line at the house - for free, in under five minutes. What else is there to say?

Robin S.

Justin and two of his men came to my house today to repair a leaking toilet, a stuck shower diverter and take out and replace the shut off valve so my new dishwasher could be installed. Justin cleared the minerals Mountain View's hard water had deposited, freeing the shower diverter. He offered to replace the part if I wanted him too, and had the correct part with him. However he felt he had solved the problem by clearing the mineral deposit. He had me test the shower to be sure I was happy with the way it worked. So he saved me the cost of replacing a part. He fixed the toilet by replacing the old stopper which no longer sealed with a new one. Next he switched the valve under the kitchen sink. He and his crew were polite, efficient and cleaned up after themselves. Finally, the price I paid, including parts, was extremely fair. I wish I'd found Justin years ago.

karen a.

i've used Justin several times now. He was recommended by a friend. I've had some bad experiences with contractors and repair people so I'm a little skittish when I start with someone new. Justin is awesome! At the end of the day you want someone who you can trust - be honest with you, do the job right the first time and not over charge. If this is what you're looking for Justin is your man.

Katie P.

Justin is the BEST!!!! He fixes everything perfectly, he's well-mannered and fun to be around, and he's always on time. I highly recommend him.

T J.

This is the second time that I have had Just-in-Time plumbing out to my house.

I needed my garbage disposal removed because I wanted the extra space under my sink. The owner, Justin, was patient enough to explain that the plumbing would still extend down a few inches below the base of the sink, so I was able to visualize the final result and decide if it was worth it.

I had it done and I am very happy with the work. Justin and his apprentice Andrew were very clean, very friendly, and professional.

Woo-hoo -- five stars -- as good as it gets, is right!