Junior's Plumbing Services

Theresa W.

Juniors's seemed to receive good reviews. But if you call this number now for Junior's Plumbing, 540-412-8245, they will answer, ""Precision Plumbing, formerly Junior's."" And I deeply regret calling them.

The week before Thanksgiving, I requested service on 3 toilets in my home to have the tank parts replaced. I was having family coming and wanted the work completed before they arrived. They sent Michael to my home. He provided a quote just under $1,300 for the repair, advising that there could possibly be damage if I chose to go this way, and they would not be responsible if that happened. He provided a quote of $$2,250 to replace all 3 toilets with an American Standard model, and said there would not be any damage. He said he could do it that day, so I reluctantly agreed to have them replaced. He said it would take 3 hours.

His only business in my basement storage room was to turn off the main water valve. However, I should have paid more attention to his whereabouts.

I thought it odd that he carried out a white canvas bag that appeared stuffed with something, and I wish I had stopped him to ask what was in the bag. I also wish I had gone into the basement and checked to see if anything was missing before he left.

I thought it odd that he didn't depart after he finished working. Another Precision Plumbing van pulled up and parked in front of my house. I now wish I had gone outside.

At a later date, I went down to the basement to get Christmas decorations and discovered many, many items, were missing from the storage room where the water main is located.

I was very upset about this and called Precision Plumbing and left a voicemail for someone to call me. Candace, the former owner's sister now runs the company. She called me back and said she spoke with Michael and he denied taking the items and also denied there was another company vehicle at my home that night. However, after checking GPS, she confirmed with me that there was another company van at my home, just as I saw and described.

I reported the theft to the county sheriff's office. They prepared a report and recommended I install cameras to watch service providers.

I'm letting people know they should not be shy about watching over people working in their home. I advise having additional people on hand to watch with you. It's getting to where people know they can take from others and get away with it.

I would not recommend using this company for this reason.

Dana C.

Well yesterday our pipe coming from the well entering the water heater burst...you can only imagine the mess, of course my husband was working, usually how it goes, not answering my calls..loosing my mind. Thank God my son was home and able to slow the leak. Juniors was out within a few hours, fixed the problem for under $600.00, it was Saturday after all. Chris, the plumber who came out was very professional, polite and aware of my concerns and quickly had it fixed. Thanks Chris, you were heaven sent. God bless. Now they're called Precision.

Mike P.

I have used them three times since I bought my house out in the country about a year ago. Today was for getting a new gas hot water heater. I have been absolutely thrilled with their service every time. Their prices are reasonable and their employees (including whom ever answers our calls) are incredibly conscientious, knowledgeable and hard working.

Robert T.

I needed to replace a gas heat pump in my house. I got quotes from four plumbers Juniors did it for very close to $2K. The other guys wanted $2.5K and up. Juniors was right on time and got the work done quickly. They explained to me exactly what they were planning to do. Unlike the other plumbers, whose estimates were free, Juniors charged me about $25. This was fine since they saved me at least $500. Highly recommended!!!

Jeff S.

Little man dropped his big sisters hair brush in the toilet and of course flushed it. Couldn't get it out so called Junior's on Christmas Eve Eve night. They came right on out and got it going again at a very good price. Thank you Wayne

Huskerjcn C.

Unfortunately, the price we were quoted were so inflated we couldn't use them. They were very responsive and nice, however.

T A.

The only one (of 7 different companies we called) that answered the emergency service call at 730pm on Saturday. They were onsite within a couple of hours unclogging the pipe. Highly recommend.

Tom M.

Great people. One of the few companies around that were willing to come to our place way out in BFE. They also managed to do it the day after a storm when every other company in the area was telling me a week out. (I started calling plumbers closer to me and eventually worked my way farther out).

Plumber was friendly, price reasonable, and work was good & fast. Next time I need plumbing work done, Juniors will be my go-to.

Justin H.

Requested a quote regarding bathroom sink leak. Top area, near the gasket/sink drain, showed signs of use-dependent leakage. Got a call and agreed to have someone look at it the next day. Technician arrived and I was given a quote via iPad. Services are charged by type, not hourly rate. After examining the sink, technician (Will) had to go to the store for a replacement part. Installed the new part and showed me the old, broken, and non-repairable part. I thus had a new non-leaking sink within approximately 1 hour from start to finish (30 mins for actual repair). Invoice was sent and I paid via check, as credit card has a 5% transaction fee. I was also offered a complimentary review of my other sinks and was shown what work he recommended. I asked for and was given a quote for these as I plan to repair these at a later time since they were not actively leaking. He did not try to convince me to repair these at this time. Afterwards, we thanked each other and were on our way.

Whole process was fairly straight forward, was not pushy and did not try to sell me on repairs. Will, my technician, was great, constantly communicative, and educated me on the whole process. I live in a condominium complex at this time and plan to use them again in the future.

Other details:
$243 for repair of sink drain, included cost of trap, sink drain, and pop up assembly.

If needed, I will update my review with any additional information.

Y E.

Excellent service- not pushy on unnecessary sale like some other companies that like to play on the fear, uncertainty, doubts of customers. Plumber that came was nice and courteous. They put on booties which was very much appreciated. They explained what they were going to do and were much quicker than I expected. They use iPads to get quick quotes from their headquarters which is great so there is not much wait in the initial assessment vs starting work, however it would be great to have more transparency into the cost breakdown of each job. How much am I paying for parts, labor, etc would be great to know because most times these contractors seem to just come up with a number and they expect you to take their word for it that is what everything costs. I realize there is profit for them to be made, this is a business of course, but it'd be great as a consumer to know I'm not overpaying either. You can also pay by card but there is a 5% added fee to the total. Something to keep in mind if you are budget conscience and trying to compare apples to apples with other plumbers. Given everything, I'd definitely call them back for any other issue in my home. Recommending them to the folks in my HOA as well- a group of over 800 homes. Thank you Junior's [email protected]