Junior and Son Plumbing

Jim K.

I woke up Christmas Eve morning with no hot water and low cold water pressure. I turned the water off to the hot water heater and the cold water pressure returned to normal. I left a message for Junior and Son Plumbing, but it was Christmas Eve and cold and raining so I figured I would have to wait a few days. About an hour later I received a call from Justin, I explained to him what happened and he said he would be out within an hour to check it out. He came out, checked the water lines and he thought it was a busted pipe going to the hot water heater. My house is pier and been and under the house was full of water. He said to keep the water turned off to the water heater and he would try to come back out after it dried out. After Christmas he came back out and quickly found the leak. He explained why it happened and had it fixed in under an hour. I had other plumber options, but I called Junior and Son first because they were local and support Terrell ISD. The cost was reasonable they were very professional. If you need plumbing work done, call them first!

Anya M.

Justin and Veronica are a great team! They are very professional yet personable. They arrived on time and were able to quickly figure out what was wrong - a leak around the base of the spout. We had two other plumbers who came at different times previously, and neither of them could find the problem.
Justin and Veronica diagnosed the problem and told us how to easily fix it ourselves. I highly recommend them to anyone with plumbing issues, and we will definitely call them whenever we need a plumber again! It is such a joy to find someone who is knowledgeable, pleasant to work with, and so honest!

Ladelle C.

These people are awesome! I am impressed with how well they are organized. The receptionist that answered the phone set up an appointment and when the plumbers discovered they would be late in coming Veronica immediately called and let us know they ran into unexpected issues then kept me informed as to their progress. They kept their appointment as re-scheduled and when they arrived I discovered the receptionist was with them and was handling any issues as they arose - taking calls, making appointments, answering questions, keeping us entertained, etc. The plumbers finished the job with precision, left no mess, gave insight and some training even though they had a very tight schedule. It is easy to understand why they are so busy - they are so good. I had an issue with the way one part was working so I called the receptionist and she quickly obtained the answer and promptly returned my call with instructions on what to do - all to my satisfaction. Issue resolved. During an ice storm when I had a need Junior and Son Plumbing was backed up with calls to last a month and the receptionist referred me to three reputable companies. These folks are customer service oriented - they are true professionals. They care about their customers. Will I ever use them again? Of course!

Jill R.

Requested a quote 6/12/22. The voicemail said they were out of office until 6/19/22, which I noted and was okay with. Today is 6/27/22 and have still not heard back. If you don't want the job consider calling potential clients back and tell them you decline, rather than leaving them waiting on your call.

Bren W.

They are really great. From the lady that answered your call to the last one that says thank you for your business.
They are very quick to respond to your needs. They give you an up front quote.
I have always been very nice and friendly.
Very proud they did not leave a mess for me to clean up.

Robert Y.

Quick, professional service. Very willing to work with special requests. We could not recommend Junior and Son more highly!

Allison A.

A+ team!! They were absolutely terrific. We knew from the moment we called, we made the right decision. Impeccable customer service! Didn't try to sell us a new water heater like another company did. They fixed what needed fixing, saved us OVER $1800 because they care about their customers. Can't go wrong with this company. Excellent job! Thank you for taking care of our family's needs. The Allen's
*Water Heater Repair

Rolando G.

These guys are awesome. Justin and crew are top notched. They are good people. Very professional with their work. When they are done, you know it is done right. No mess left behind. Thanks for being the best!

William R.

These are the nicest fellows and excellent work. Timely and professional. I would give more stars if possible! Thanks Justan!

Cristina D.

Would give them more than 5 stars if I could. Justin was prompt, professional, and very informative. He went out of his way to help us on a rainy day, and it was so appreciated. The pricing was fair for services provided. We used them to repair a pipe in my elderly father's yard. He was so impressed that he said he will be using them exclusively from now on.