Jump 2 It Plumbing

Lani E.

Julie and Darrick were amazing and a pleasure to work with during a stressful situation. Julie kept me updated when Darrick was detained at a job that turned into an emergency. I rescheduled for the next morning and Darrick was prompt and took care of my leak that was coming down the outside of my patio. He quickly found the leak and replaced the tubing that burst as he found the problem. It was the hot water tubing which sprayed Darrick very quickly. He took care of the problem very quickly and cleaned up the area nicely. Thank you Darrick for your great work. Thank you Julie for being the voice on the other end. Jump 2 it is very lucky to have someone like you. Last but not least, their pricing is very affordable. Mahalo!

Peter M.

Jump 2 It Plumbing was amazing fixing a leak on my property in Las Vegas. Highly recommend.

Jenn J.

This company deserves more than 5 stars. I have been without water for a week and a half waiting on another company to comeback and fix the leak to turnaround and tell my landlord to reassign the work. they called this company. schedule for them to come out the next day and they fixed it. I thought they were only coming to take a look at it but the plumber stated to me that they like to get things done and I really appreciate that! thank you again for fixing my leak immediately! awesome guys!

Bridget S.

Myles Nicholas is exceptional technician. We had backed up toilet that was emptying into the tub. First guy tried to unplug it. Then I was promised a guy who could find the problem and Myles was it! He explained everything that was happening.

Cesar M.

Preston and Roger (Father and son tandem) were awesome. They are very responsive. Pricing is competitive and fair. I had re-piped the old plumbing pieces in my home. There were some bumps along the project with some of the personnel/office but nothing Preston was not able to handle and fix. The five star is for Preston and Roger. As for the company, I'm not sure. If you decide to use this company, asked for Preston and Roger team only.

Kim C.

I'm sorry to have to write this but I think the company should know and potential clients should know about my experience. I was referred to this company by a trusted source. The scheduler in the office I believe her name was Cindy was good at getting the appointment on the books. The first plumber came out (don't know his name) and assessed the situation and stated the leak and replacement of the hot water side of the master bathroom faucet would require a new cartridge and that would need to be ordered. My response was ok sounds great. Who can I get a quote from for the service install and part. I later get an email from the office that showed a job cost of approx. $4xx.xx (I don't have the exact number in front of me but it was very high.) Due to the nature of the repair and having tenants in my home, I approved it thinking it was going to be taken care of sooner than later. Sooooo..I kept calling the office to find out the status of the part and when we could schedule a return. I kept getting a similar response that the plumber should be calling me with an update. Second appointment is scheduled with the replacement part. A different plumber goes out there and then contacts me while he is on the premises and advises that the previous plumber ordered the wrong cartridge for this brand. OMG...I hope you see where I'm going. Another delay for up to two weeks. So I call the office (Yes I had to call the office) to find a status update and see where things are with this part etc...I was told the part was not in stock and it will have to be backordered. When talking to the office a few times again I was told the 2nd plumber would need to update me on this and I should be hearing from him. NO CALL NO UPDATE. I found the part myself through Delta directly and guess what retail the cost was approx. $72.00 I'm sure it is cheaper for tradesperson. SO Delta kindly sent me a replacement part at no cost (Big kudos for Delta) and I let the plumbing company know of the update so they wouldn't order anything. So I was going to continue to work with this company so I called and left a voice mail with a think it was an answering service but a live person. I never heard back from them again they never followed up. My guess is this is just too small of a job for them. Too bad as I'm in Real Estate and have many friends who are homeowners, agents and property managers in the Las Vegas area. I found a great plumber who came and installed the part I ordered from Delta and they charged me $125.00 for labor.

Ron S.

An absolute JOKE. So incompetent, I am stunned. Ridiculous price quotes and unprepared beyond belief. Don't bother.

Mechell S.

Professional, timely, and did the brst work ever.
Even cleaned up after themselves.
Renting from Invitation Homes and this company is one of the brst companies they've sent out.
Shout out to Jayltn Booker and his brother, they're a great team.
Thank you.
MeChell.

Aubrey H.

They have a great team of people! I've used them multiple times and every time they did an exceptional job! They are not the cheapest and not the most expensive but they have always done it right. They communicate very well. Overall, I would highly recommend to use them!

Liz M.

These guys are professional and explain the process of what is expected to be done in timeline fashion. Hoping to never have plumbing issues again but if I do I will be calling them.