Jump 2 It Plumbing

Gary A.

Jump to It Plumbing replaced a main water line running 75 feet under asphalt from the meter to my house. I can not be more pleased or satisfied with the quality of their work or their professionalism. The work was done by Scott and Alex. They always arrived as scheduled. They worked efficiently as a team. They always did the best job they could do. They said ""we want it perfect."" They always cleaned up afterwards. I highly recommend Jump to It Plumbing and will use them again should the need arise.

Joseph B.

I was experiencing a leak that was either inside the walls or caused by the irrigation system. Troy came out within an hour. He diagnosed the issue, recommended other firms that could repair the problem (his did not work outside at the time), and offered valuable advice regarding potential cost-saving alternatives to tearing up sixty feet of concrete to install a new irrigation line. I feel far more confident that my repair will be both proper and limited to fixing the issue. I am grateful to him and would trust his judgment on questions involving plumbing repair.

Amanda M.

Jump 2 It will now forever be my go-to plumbing company in Vegas. This year, my house retaliated against me and I ended up with a several leaks. The company my home warranty sent out was awful and after weeks of easily avoidable complications and no resolution, I was left completely frustrated. When I woke up at 5am one morning to the sound of gushing water and found the pipe going from the wall to the washing machine had come out and was flooding my laundry room, I knew I needed to start over with a new company.

Troy from Jump 2 It showed up quickly and saved me. Not only did he fix the problem, but he explained to me what happened and why. It was such a great experience, I had him come back to preemptively replace my water heater (which I knew was going to be the next to go) and change all of the valves in my house. I'd been wanting to install a water softener, and he took care of that, too. He even changed a couple of toilet flaps because he saw I had the replacement parts already. I just had him back to install a reverse osmosis system and I think my plumbing needs are finally done for a while.

In all of my years of being a homeowner, Jump 2 It has provided the best experience I've ever had with a contractor. I'm so grateful to know there's someone I can call who is honest, wants to help, and does great work.

Jeff E.

Jump 2 It Plumbing was recommended to me by my contractor that is remodeling my two bathrooms. I called them and they immediately set-up a virtual estimate for capping my bathtub faucets and closing off the drain. The estimate was reasonable and the completed work was fantastic. I will be using Jump 2 It Plumbing again shortly for our second bathroom when I need a bathtub faucet removed and the pipes changed into a shower stall. I highly recommend these folks for their professionalism!!!

Laura P.

I don't know how great their work is but we opted not to choose this company after getting a second opinion. These guys basically told us that water lines go bad after x amount of years, which was in line with when the neighborhood was built and that we would probably soon see the entire neighborhood needing work. The house is less than twenty years old. The quote to fix the issue in full was $4,200 or $1400 to patch the pipe, which they admitted would only be a temporary fix. They also charged $60 to come out and diagnose the issue. The second company we called out offered free diagnostics and resolved the issue in full for $1700. I'm really hesitant to trust this company based on how the two different diagnostics/quotes went.

LadyHawk F.

Although their scheduling and timeliness leave a lot to be desired, when they finally did arrive, they were very professional and thorough. I recommend them because I believe they are worth waiting for.

Cj C.

Would highly recommend, I had a broken pipe and Jump 2 it was recommended so I called and they were able to come out same day, Perry said he had to go get the parts I asked when he thought he could fix it and when he said today...wow. Professional and the price was very reasonable, hopefully I won't need a plumber for a long time but when I do they are who I will call. Thanks again Jump 2 it.

Rachel W.

Water meter on the street was spinning too much (water company called us after a read) and we called Jump 2 It to work out the problem. Turns out we had a water leak underground from the street to our property, which the water company doesn't fix - we do, ugh. Jump 2 It gave us an estimate (the actual bill was $400 less than the estimate) and the workers who came out were very friendly, told us everything that they would be doing, and got the job done. Wore booties in the house to use the restroom. Would recommend this company.

L. Marie L.

They overcharged me to hooked up a water softening unit and then did it wrong. Several months later, since my water still seemed bad, I looked into having a carbon filtration tank added. That's when I was informed by 2 other specialists that Jump incorrectly installed my soft water tank. Thus for months, I have been paying for high-quality potassium for nothing. Before I decided to write this review, I called Jump to inform them of their mistake and give them a chance to correct the problem but all I got was should of, could of slack. This plumbing company is not worth the heartache.

Dl Y.

This low rating isn't based on job performance but from mistrust/deception. Main water leak from street to house. Called Jump2It for an estimate. Darrick (owner)/Jeremy showed up to assess the repair. Immediately Darrick gave me an estimate on the cost to repair the leak/replace the water panel ($6300). I wanted to confirm with my insurance company first to see if there was any cost that my homeowners insurance policy would offset. As I am literally on the phone (on hold), Darrick gives me a signature block to sign which I believed was an estimate. I wanted to see if I could possibly obtain some of the materials to reduce my cost but a day later while speaking to Darrick, he reminded me that I signed a contract? Totally unprofessional and deceptive. The funny thing is I was gonna go with Jump 2 It anyway for this repair. As the job went on, Donald/Dyllon/Jeremy worked very hard and did a great job. Donald was outstanding and explained everything being done in great detail! It came to one point where they were unable to locate exactly how the water line entered the home and needed to cut some drywall to find it. At that time, Darrick calls me saying i needed to go down to the county office to pull a permit to repair the drywall which would cost an additional $1600. At one point, I was called to send total payment and the job was not complete based on the contract he said I signed. Also, I got 3 additional bids to replace the drywall (which included repainting) for almost half the cost Darrick quoted me. The city inspector came out and while talking I mentioned the cost of the water line repair. He seemed shocked and mentioned that I might have paid way too much. Job-wise, the repair is solid and no current water leak. I would have Donald and his crew work other jobs for me in the future but not under Jump 2 It and its owner, Darrick. He is deceptive, untrustworthy, and borderline unethical. Sad part is that I have several homes associated with my real estate ventures here in the Vegas Valley area that are in need of possible plumbing services. Services I will not render to Darrick/Jump 2It. If you do decide to go with Jump 2 It, DON'T SIGN ANYTHING UNTIL YOU READ IT THOROUGHLY and make sure you understand exactly what they are gonna do, when they do it, and for how much. Being retired military, I would expect much more from a business like this but it goes to show you even at home you have to watch your back and make sure no one is trying to take advantage of you. God knows what Darrick/Jump2It would do to an elderly couple or someone not really sure of what to ask if he can do this to someone like me. Very sad.