Juan's Plumbing

James B.

Do not call. Charges $1750 to replace 40 gal water heater. What a rip off! Researched prices after the fact for $700 to $1200. They take advantage of emergency leak and make you pay. Poor judgment on my part, really bad business on Juan's.

Alan C.

Service was beyond commendable. I would highly recommend Juan's plumbing. The came this morning and installed a new hot water tank with excellent skills. Went above and beyond and I want to thank them both. This is the second time I needed them and I am so glad I did.

Brenda B.

Used Juan's plumbing on the recommendation from a neighbor, a week ago they replaced plumbing in two toilets, no problem. Today my dishwasher hose had a leak, my husband had most of the dishwasher pulled apart, so when they arrived all he had to do was finish disconnecting and replace the hose, BUT he had no hose so my husband went and got a hose, plumber left and said to call him back when we got the hose, but with a check for 112.00 ! Came back , my husband had the hose on so he hooked it back up, and left with ANOTHER check for 112.00!!! They replaced no parts so instead charged me the labor cost twice!! NEVER AGAIN!! So unfair

Tom B.

One of my employees broke a hose bib off at a condo. The management company called out Juan's, and they replaced a $7 hose bib and $4 worth of cpvc fittings for $460. $460 for $11 of materials and maybe 30 minutes of work that the man stretched into an hour and a half. The bill wasn't written by the man on the job but by someone at the office who knew a company would be paying the bill so the bloated the costs. This incident involved my employee but the plumber called gauged the prices. This is a rip off. Don't ever call these people. The owner of this company called me at 7pm to try and justify this rip off and to tell me he has a two hour minimum after hours. The invoice doesn't described a two hour minimum, it has two billable a Hours for labor. He was trying to intimidate me into removing my post, then offered to cut the bill in half if I take down the post. That means it was bloated to begin with.

Phil F.

Great service, on time, and called ahead as we requested. Highly recommended!

P T.

we called Juan's about one of our toilets was clogged up. they sent an older gentleman and he ran a auger down it about 8-10 feet and appeared to be ok. was here a total of about ten minutes. $155 charge. it clogged up later, I learned that over time the water seeped thru from not using it and thats why it appeared to be fixed I then called another company who didn't even come into my home. he pulled the cap off the drain pipe and used a camera/ router and saw the backup about 20 feet from my house and opened the clog. I called Juan's about the poor service five times and was assured by the nice lady Juan would call me, he never did. I called again in early am and Juan answe're and assured me he would pull invoice and call me back that Wednesday, that was two weeks ago. do not use his services, don't know what they are doing and unreliable.

Tania H.

Stay away front this guy. He tried to charge us $1,200 for an hour and half of labor. Complete scam artist. We had the same job done by a very reputable company in Ft Myers for $200.

Linda P.

We have used Juan's in the past without a problem. We recently had them out because our tenant was not getting hot water. They came out and charged us $368 for new thermostat/element kit ($35 at Home Depot). It didn't help. When we asked about their high cost of parts, they said they can't compete with the big-box stores because they had to paid more from their wholesale supplier. My thought was, """"If so, why don't they just buy at the big-box store?"""" I'm having a hard time believing they pay an extraordinary wholesale price. To make a long story short it took 4 more visits and over 2 weeks time to get the problem solved. Juan wanted to replace the shower cartridge for over $100. We checked and found all the water in the house was not hot. So that wouldn't have worked either. He also denied that we could replace the dip tube, (under $8.00 at Home Depot). The date of the hot water heater is labeled on the unit. It was 8 years old. When it came time to talk about replacing the unit, Juan said that water heaters in our area only last 7 to 10 years. Maybe that should have been discussed in the first place. On the 5th trip they finally put in a new water heater for over $800 and still charged us 1/2 of the $368, despite our complaints. My wife wanted to take the new kit they installed out of the old water heater and asked Juan if he had a tool to remove it. He said he doesn't have any tools with him. When our tenant was saying he might have a tool to do it Juan came back with a tool. He told my wife he is"""" letting her have the parts free"""", whatever that means. Then Juan wanted the payment immediately, not billing us. I wouldn't have paid right away because they failed 3 other times. But he was insistent and my wife paid. I'm looking for a new plumber.

Tee D.

Guy came in for 5 minutes no longer!...there was NOTHING to fix he just tightened the screw with his hand at the pull up spout at kitchen faucet. Do you know how much he took for that? $168!! and he said he went easy on me. The greed and audacity of some humans is unparalleled!.

Sylvette R.

I experienced a water leak between city shutoff and shutoff in my home. I needed a plumber immediately and Juan's Plumbing was recommended by another plumber. Juan responded immediately, shut off the water, fixed the leak and departed. Very professional, very personable and did excellent work. His fee was very reasonable and I highly recommend him.