JPC Rooter & Plumbing

Bobby S.

I approached them for two jobs - one was an emergency (hot water leak) and the other was a drainage pipe leak (something that can wait a few days). They gave a quote on the higher side, but since the hot water leak was an emergency, I had to get it done. While fixing it, they pointed out gas leak, and I opted to get that job done too.

In order to get the drain pipe leak, I had to make multiple calls to get an estimate appointment. I was given a very expensive quote after they opened up my dry wall. And when I decided not to go ahead with them - they would not patch up the dry wall. Created a mess!

And the gas pipe leak that they had fixed, was broken again within 10 days. I called and msged multiple times, but no response to fix the mess they had created. Eventually, I had to hire another contractor to fix the gas pipe lead and pay them too.

Please don't work them JPC Rooter & Plumbing - they create a mess, job is extremely sloppy (most probably will break again) and they over charge for the labor!

Update:
Thanks to yelp I got the attention of the business owner!
1. Comment about cost of gas leak is not accurate. Attached invoice has me paying you $350. And not what you have mentioned - please don't be dishonest!
2. Did you come to back to check for the gas leak fix you did? Even after me calling you multiple times? You did not! So that is my point. Your invoice says 6 months warranty, but you didn't honor that. I had to get the job redone by another plumber.

Your comment does prove my point. Thanks!

Kelly D.

One of my toilets had a slow leak. Paul came by the same day to inspect it. Turns out the leak wasn't an easy flapper fix, so he came back 2 days later with the replacement parts and installed them. Leak is fixed now! Thanks a bunch!

Paolo A.

Found this business in Craigslist.

Pablo is an awesome person, called him to only get a quote for a clogged kitchen sink, 2 hrs later, no more problem, honest, reliable, fast service, would definitely recommend his services to family and friends, he is now going to be my go to plumber.- Paolo (Union City, CA)

Terry P.

Awesome service, would definitely recommend to family and friends or anyone,. Honest local small business owner, JPC will now be my go to guy for plumbing services - Paolo (Union City,Ca)

Brian V.

I'm a pretty capable DIYer, but I wanted to get a new water supply line and a new gas line for a tankless water heater in preparation for a small remodel. I wasn't in too much of a hurry, but they took care and used the first time available to do it (even with all the rain and city hall shutdowns for holidays). I did 7 estimates, they were most competitive. That might not have sold me necessarily, but Juan Pablo communicated that he'd use standard 1"" schedule 40 (carbon steel) for gas line (more
than enough for a 35 foot run and a large BTU tankless) and did 1"" copper for water supply line - some others wanted to use flex lines for gas and complained about the sidewalk for water supply. He also dealt with permits/inspection with the city, and nice to talk to while there. The work was great, just as expected, often checking in during the job. Happy to have a quality job done that should last many decades.

Krikkit F.

I met Paul when I first purchased my home back in 2016. He worked on a couple items for the purchase. So now whenever I need a plumber he is who I call. He has always been quick to respond and knows what he is doing!
I recently had a water heater thermostat go out. He talked to me about the warranty and how to save money on those parts! His tech Jovani, was over and above helpful! He showed up on time and got right to work. He was very knowledgeable on what needed to be done and was out of here in no time! Jovani also did something that I didn't expect...he went out of his way to look at something under my house that didn't pertain to the water heater. I told him I was having a problem with a heater vent and he didn't even flinch. He went under the house and confirmed my suspicion regarding my home heater vent. Jovani is a 5-star tech! Thank you all at JPC Rooter.. I hope I wont be needing your services for awhile but I'm glad you are there when I need you!

Bobby V.

I had a backed-up cleanout valve that was pretty gross. Giovanni came and snaked it very thoroughly and made sure everything was good. He was fast, and very friendly. Great work.

Sue T.

Paul Castillo and his crew replaced my main water line with copper pipe and they did a nice job, they cleaned up the front yard nicely and the cost was reasonable. While Paul was at the house I asked him to check on my kitchen sink and he said it's working normal and did not try to make money from me.
Paul and his crew were very professional courteous, I will definitely call on them again if I have plumbing service needs.

C A.

Paul was polite, respectful, knowledgeable, and checked in with me during the repair.

Elexis M.

5-stars! The plumber was quick, professional, and very knowledgeable. Great price for the work that was done. I will definitely be using them again in the future. Thank you JPC!