JP Plumbing

Freddie P.

We had two issues we were hoping to resolve, our toilet was running, and we wanted to correct the heat output of our water heater. The plumber arrives early (which is great), goes to look at the water heater, and two minutes later comes up tells me I need to replace it, replace some valves, and gives me a receipt (not a quote!) expecting me to pay for it right away (not great). No quote, no options, no valid explanations besides ""it's old"". I said no thanks, and to please give me a quote so I can think about it. Then he goes to the bathroom to check the toilet, looks at the tank and tells me that I need to replace the valve and the flapper, which is fine, but then he says ""since you're already paying for this, you might as well get a whole new toilet"". Excuse me? No thank you. I'm not looking to remodel now. I asked him to just replace the valve and flapper. After he finishes, he asks me to come back upstairs and strongly recommends I get a new toiled because ""it's a little wobbly"". Finally, after navigating his condescension, i was able to pay and get him to go away.

After he left I went to check the bathroom again and noticed that he did not clean up the foot prints he left on the floor, and the black stains and finger prints he left on the toilet. Yikes.

So no, I didn't appreciate the pushy salesperson that came in to meet his monthly quota or whatever. And I REALLY didn't appreciate having to clean up after him.

At least my toilet isn't running anymore.

Jess C.

Flexible, timely, honest. Thank you for helping us out at our rental unit, especially with explaining the diagnosis over the phone, pictures and all.

Dennis D.

Bottom line: Immediate, professional service from a local company.

I called JP Plumbing to have my garbage disposal replaced. The person who answered the phone sounded like a calling company and said they'd leave a message. I got a call back within fifteen minutes from the plumber, Jim, who said he could be at my house and replace the disposal within two hours. He advised me of an $85 trip fee, which I agreed to.

He showed up an hour after that call. After he looked at my disposal, he said he could replace it then, gave me a quote, and then got started after I agreed to the price. He finished within the hour.

While he was working on my disposal, we talked a bit - it turns out Jim is actually the owner of the company, and his son works for it too. The service was extremely quick, he did a good job, and I personally prefer giving business to local companies. I was satisfied and will likely use this company in the future.

Carl L.

I have used JP for many years. He is prompt and to me this is more important than anything else. Had an emergency today and was here in under one hour. It's worth a little more to me knowing that when JP says he is coming right away he means it

Shelby L.

This place is a rip off. We were quoted $89 for them to come out and diagnose the cause of what appeared to be a water spot on our basement ceiling. From our previous experience with other plumbers and leaks, we expected that cutting into the drywall to assess the situation would be covered by this fee. However, it was not and we were charged close to $200 for a diagnosis and less than an hour visit. After a follow up phone call I was told that the $89 only covered what could be assessed visually and to make 3 5-6"" circular cuts in the drywall costed an additional hundred dollars! Absolutely ridiculous!

Jim H.

I called them yesterday afternoon regarding a leaky toilet, Jim came out first thing today and was prompt, professional and took care of things pretty quickly. I would refer them with no hesitation.

Ann W.

Absolutely outrageous prices. Jim came out to give to give a quote on various small plumbing issues. They were referred to us by Home Advisor. They quoted $754 to replace a faucet! To pull and reset the toilet was going to be $210 among other outrageous quotes. Same work completed by another Annapolis company for about $350. Both JP Plumbing and Home Advisor get a thumbs down.

Laura Louda V.

Do not call this company. They will rip you off BIG TIME! We are first time homebuyers and had an issue with our water pressure. We aren't from the area so we called JP Plumping because we noticed the service sticker on our equipment. We thought they were great. Little did we find out months later that they over charged us by almost $1000!!!! How can a company in good faith charge a young couple with a newborn baby so much. On top of that they told my husband they were giving him a law enforcement discount. We were told by a different plumbing company that they would have charged us $750 and by our well service provider that it should have only costs us around $700 and by our heating company that we should have only paid around $600. We paid OVER $1600. Such scammers. We will never call them again. Terrible people. Terrible company. Thinking about contacting the BBB

JIll S.

I called them for a leak in our basement pipe, they responded right away and were able to be over at our house in an hour. They were very professional, and explained everything to us. I'm in Anne Arundel county and he is very familiar with the water in AA county and discussed it with us. The owner has a very well equipped truck, so they had everything they needed to fix our issue right away. He quoted us a reasonable price, and when he was done later that day the quoted price was what we paid. Very polite, professional and prompt. We will definitely be using them again.

Dan H.

I needed an emergency work over the weekend. Jim was the first to respond after calling several plumbers, so I decided to go with him. He wanted to rip the whole wall apart and redesign the water line, and I didn't think it was not needed. He showed annoyance that I didn't take his VERY EXPENSIVE solution, so in return he charged me close to $400 for a 5 minute repair. He showed me some kind of a price list that had copper line repair rate, while the repair was on a PVC line, which is very cheap and very easy to fix. The original whole basement design and installation cost $1200, so for a 6"" repair that took 5 minutes he charged 1/3 of the whole basement work. Pure rip off. He's a good plumber with a greedy touch. I would not call this guy again, and I recommend others to avoid him.