Joslin Plumbing Heating & Air Conditioning

★★★★☆ 3.8 / 5 (54)
Emergency Call


: 1203 W Main St, Franklin, TN 37064
: (615) 794-7707
: http://joslinco.com/

Company Overview

Hello from Joslin Plumbing, Heating & Air Conditioning! For 44 years, our business has thrived on straightforward communication and trust. Our philosophy is to maintain simplicity in our operations. Provide outstanding service, regard our customers as family, utilize quality materials, and maintain reasonable rates. We realize that the only way to encourage you to call us again is by delivering exceptional service right away. Our team excels in retrofit projects. If you require guidance on plumbing or HVAC renovations, we are ready to assist. We will help you select the right product that suits your budget. All it takes is one call to 615-794-7707.

Business Services

  • Drain repair
  • Plumbing inspection
  • Plumbing installation or replacement
  • Plumbing repair
  • Sewer installation
  • Sewer repair

Business Location & Hours



Mon:7:30 AM - 4:00 PM
Tue:7:30 AM - 4:00 PM
Wed:7:30 AM - 4:00 PM
Thu:7:30 AM - 4:00 PM
Fri:7:30 AM - 4:00 PM
Sat:Closed
Sun:Closed

Recommended Customer Reviews

Robert M.
★★★★★

Great service and craftsmanship work. Not quite as expensive as some other companies.

Joel B.
★☆☆☆☆

Nothing positive to say, used them once for HVAC maintenance, and another time I gave them another shot at plumbing. Very bad experiences both times. The plumbing experience was extremely disturbing as it was borderline negligence or potential fraud. Please do yourself a favor and look elsewhere.

Ma T.
★★★★★

We love this company from the first call, to the conversations with staff to finding the problem and fixing. We trust Joslin and will only use them as they are proven to be prompt and reliable even by our neighbors in the NextDoor app. Great job! Please keep hiring/training/employing the best technicians who are professional and honest like you do!

An E.
★☆☆☆☆

Used to be one of the best in in town but not Anymore!! Absolutely Terrible!! I have no idea what happened to this company but they seriously couldn't care less about their customers anymore! Do not use!!!

Jane K.
★★★★★

We've used Joslin plumbing on 3 occasions over the last 2 months. They replaced a part on our water heater, unstopped a toilet, and helped us locate a main waterline for our leaking refrigerator. Each time we called, they were able to come out the same day. They were very communicative and always called when the technician was 20 minutes from the site. They were very professional, knowledgeable and even educated us on where to locate important/emergency plumbing shutoffs since we had just purchased the house. Nathan waited patiently on the phone with me while I connected with our home owners warranty to get approval before the work was done so we could get reimbursed. We are so thankful to have found a reliable plumber and highly recommended them!

Dennis S.
★★★★★

Called for a kitchen sink repair and they had a tech out the next morning.

Tech was friendly, professional, experienced and thorough.

Price was reasonable.

The whole experience was very easy and very positive.

Highly recommend Joslin for plumbing needs.

Robert K.
★★★★★

Justin from Joslin came out and replaced a broken toilet flange and PVC pipe (that I botched!). Not only did he do a great job with a more extensive than expected repair, but his price was fair and he was very professional. Will definitely call Joslin with any future plumbing needs.

Ron Y.
★☆☆☆☆

Terrible service and a rude technician. Absolutely tried to rip us off and was three times higher than any other company we called. Stay away from this company.

Barbara I.
★☆☆☆☆

Said we needed a new water heater they would order... waiting for 3 days no news. Called office was told unit was ordered and someone would contact me next day. Asked them to not call at 8 a.m. since husband was sick. They called at 8 a.m. and the gentleman very politely told me that they were too busy and did not want my business! I said I would never bother them again and I won't! No way to run a company.

TheHungryDad Jeff C.
★☆☆☆☆

called them to come fix a leaking shower. took them over a week to get a plumber to my house only to have him look at it and say he needed to order parts... then a week went by with nothing, so I called and they said the parts were back ordered (not sure when they were planning on telling me) but said they would be in a couple days later and they scheduled him to come out tuesday of the next week (this was Wednesday, and a week after the initial visit. Three weeks after my initial call.) Tuesday came and went.. nothing. no show and no call... then Wednesday, thursday and friday... nothing. So monday (nearly 4 weeks from my original call and have gotten NO updates or calls at all about any of it, and am told the same BS that it is back ordered and it will be in a couple days... I told them I might just need to call another plumber to which the lady said FINE! and hung up.
I will not be using them ever again AND not recommending them to anyone...
I had even scheduled a Heating service with them which I was going to cancel too, but she hung up on me too fast... so when (OR IF) they show up next week for that I will tell them that they wasted their time... just like they wasted mine for a MONTH!!!

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