Jose's Complete Care

Grace A.

Jose arrived on time to give me an estimate. He comes when he says he will come and does a wonderful job every month.

Peter A.

Jose did an awesome job at my new home. I needed repair with my sprinklers system Jose, came in with very reasonable price and did the work the next day. Jose and his team are very knowledgeable and attentive to detail. I highly recommend his services. Great people + great price = awesome results.

J F.

I don't normally post lots of reviews or bad ones at that but I think potential customers would like to know some issues I have encountered with Jose's service, which I had for a long time. At first they did a decent job and I tended to accept/look the other way when I noticed incompleteness. Issues follow:

1. There have been numerous broken sprinklers & while Jose has personally repaired some of them, one time he blew me off on a broken sprinkler and I had to replace myself. I only found it because I noticed gushing water one day. That was the last straw for me and I let him go shortly after this incident (note current Gardner has been with me almost two years and has yet to break a single sprinkler).

The problem is his people rush through the lawn and are looking to get out quickly, which leads to mistakes. What is especially frustrating is that for one pipe they broke half of it and didn't bother to say anything about it - makes me wonder if Jose docs pay from these guys & that is why they don't report the issue right away. I wasted lots of water that probably cost me 20 bucks not to mention replacing the head that cost me around 10 (plus time).

2. As I noted above his people rush to get out as soon as possible. I actually stayed home one time and timed them at about 7-8 min. Given the numerous broken sprinklers as well as general lack of maintenance on other plants around home (bushes etc), the rush job was evident.

3. My wife would constantly complain to me about the lack of maintenance for non-grass and I would have to contact Jose more than I remember. I personally don't like contacting gardeners because I know that overall it's hard work for low pay, but it seems like Jose failed to meet a reasonable level of work.

4. On occasion, the gardeners would miss a week and yet I would pay for the full month. This was rare during beginning (if ever) and more evident towards the end. I can't say it was a high percentage of visits but enough that I noticed.

5 Jose increased the price on me when I believe I was paying a reasonable/fair price. To be fair he increased the price for every customer, but I have never encountered this with other Gardner's especially in such a good economy.

My guess is his costs were so high that he did some math and figured he needed to increase rates such amount to pay bills. That's fine but Garden services have a market value and when you go over that rate, people look elsewhere. He also wanted to be paid in advance of services, something else that other gardeners don't do - usually you get paid after u complete work not up front.

Overall I was very disappointed in Jose's incomplete and rushed services and gave them many months to improve. I hope he takes this constructive feedback to heart and improves his services or I think he will lose lots of customers like me.

My advice to you is simple, please work on people's lawn like if it was your own, do a complete job and leave the grounds beautiful every week, and if you break sprinklers, inform the owner & fix them.

Thank you.

Marjean R.

Jose did a great job. He even cleans up and hauls away the trash. He trimmed 4 big bushes and pruned 4 fruit trees and was done in 2 hours.

Stefany J.

I changed my sprinkler system from manual to automatic. Jose and his team did an amazing job. He is professional, honest and very pleasant to work with. All the wiring and drilling work was done very professionally and very clean. He also went out of his way to adjust all my sprinklers that were not working properly, and fixed the broken ones.
I'm thinking of building a sandbox in our backyard for our two boys and I'm definitely calling Jose back! I highly recommend Jose!

Rachel W.

Jose's complete care did a great job taking care of my yard own 1/2 acre of land his team was awesome it took about half a day trimmed pulled weeds moved plants my husband loved his work and hope to continue working with him worth more than 5 stars

Angela H.

I am not one to give a 5 star rating right off the bat, but he did a great job. First, he responded right away and did not have me waiting around hours to get an estimate or let me know he was unavailable. Next, he was available when I needed him. He Arrived on time did everything I asked in the backyard. Cleaned up well. I would definitely recommend to neighbors and friends. I will be using him in the future.

Cliff K.

Called to fix my leaking sprinkler value. Jose came down right away. Jose was friendly and professional. Replaced the valve and was on his way. Thanks.

Erin R.

Jose and his crew have been absolutely amazing! The pricing is super affordable and they make my lawn look gorgeous and always willing to plant new flowers and trim anything we need! Definitely recommend him to anyone!!

Gabriel B.

Jose was very profesional. He provided a quote and completed everything in a timely manner. He was always on time and completed the job in the timeline he promised. Jose did a great job, we now have a beautiful new green lawn and a sprinkler system that actually works. In additional, Jose was able to complete the job fast considering it was done during the holidays.