Joseph's Affordable

Jonathan S.

We had an emergency where our bathroom started leaking into our dining room -- on a Sunday. Joseph came out right away. Turned out we had a cracked stack that involved gutting the bathroom and dining room. Joseph hand-held us through all the steps that would happen, gave estimates that turned out to be spot-on, and recommended a fantastic contractor to repair the dining room and parts of the bathroom.

Joseph's crew are really good fellows and really nice guys. They worked their butts off in the middle of a hot summer in a sweltering, small space.

Above all in an age where so many contractors are remarkably bad communicators, this is where Joseph particularly shines. He pretty much called me every day that he wasn't on site, even on weekends.

When we had a minor issue 6 months later, he was out the next day and fixed it at no charge.

This is no average Joe. He's excellent Joe.

Ava S.

Joseph is the top of the line and my first and only choice for many reasons. Over the years, I have hired many plumbers in the area. Many don't know how to handle high end fixtures, offer cheap fixes and don't assess the whole situation. Some won't go down into the crawlspace where the pipes are! I have had major repairs issues in my condo - from sinking floors from leaks, broken sewer pipes in my crawlspace, major leaks and damage caused by ineffective plumbers who were recommended to me. As soon as I hired Joseph, he immediately went to bat for me - by calling his public adjuster to help me understand the insurance portion and following through right away with his knowledgeable expertise - he goes beyond the call of duty to get the work done right. He always answers the phone. He is thorough, understanding, and experienced.

Lisa K.

Called Joseph's Affordable Plumbing for an estimate running a water line from my basement straight up through the floor to a closet for my washer and install vent for the dryer.
Joe came out right away to check out the job and gave me an estimate. I had other estimates so I pretty much knew what I was looking at. They all told me including Joe, ""yeah this is a all day job."". I had prices from $1350-$1500. Joe's price was right in the middle at $1400 and could do the job right away. Since I lost a week and a half waiting on another plumber, I was excited the job was finally going to get done. They came the next day at 9am and were done, cleaned up and out by 12:00. There was a leak in the copper pipe that (Steve) welded. I called and spoke to Joe and he had Steve come back and fix it. I got the electrical done over the holiday and Joseph's plumbing came back and connected everything.
It's all good. Everything works, no leaks, a little pricey but so were other plumbers. I think it was priced on the fact it was a all day job but didn't turn out to be. Other than that I'm happy.

Eric D.

Had Joseph's out once to fix a thermostat in a radiator in our kid's room. He and his nephew were nice guys and did a good job at a reasonable price. We talked about doing more steam work throughout the house. Here we are a couple of months later and I called about a small crack in a hose line at the rear of our house. Joe seemed annoyed to be getting the call but said he would send someone out the following morning. After calling me annoyed that his guy called the wrong house, his plumber showed up, took a look and said it would be easy enough. He needed to call Joe to get a price. Joe then told him that it would be $225. To repair a tiny section of pipe for a hose line that's totally accessible and should take no more than 15 minutes, at most. I respectfully declined to the gentleman.

2 minutes later Joe called me and aggressively said ""are you kidding me!? You can't pay $225 after I sent someone out there!? Don't ever think about calling us again!"". Was literally yelling. He then hung up. Beware. Nothing ""affordable"" or friendly about him.

There are better options and I have someone coming out today for under $100.

Loni N.

I can't say enough good things about Joseph's Affordable. I had a leak in my basement and the came same day in a Sunday. They unclog the outside drain. They throughly explained everything and were just terrific. You can tell they truly do care about their customers. I would recommend them to anyone who is looking for a plumber. They are truly great.

Anne N.

Came out the same day of call to installl new water heater. Also, removed old heater. Were done in less then a couple of hours, and was given a great price compared to other plumbers. Will definitely use again.

Tara M.

I recently has Joe and his crew come out to my house for a estimate and he installed 2 brand new crown royal heaters for my duplex.

The customer service was great and the got rid of my old heaters which is a plus. The work they did was great the installed the heaters and cleaned up after they were done.

If you are looking for a company to install a new heater i reccomend Josephs affordable plumbing. The price was reasonable he beat other companies that came out to the house.

Vince D.

I had no problems with the work since it was done almost 3 years ago. However over the past week or week and a half while the temperatures in Philadelphia have been in the single digits, my hot water line froze up completely. I didn't detect a leak, but, as a precaution, I shut off the water to that area in the basement anyway. Today, as the temperature is above freezing (37 degrees), I checked it again by turning the water on. It's running fine and there doesn't appear to be any leaks.

So I called Joe to get his opinion or advice about it; like maybe tell me what I should expect or what I should do. As soon as he answered my call and saw that it was me, he immediately started to complain to me that he didn't want to do any work for me because I ""always complain about"" his prices. That's not even why I called him. I tried to explain why I was calling but he kept talking over me, never giving me a chance to explain. When I finally was able to speak he told me that he didn't mean to be rude. I told him he was being rude. He then started to complain some more about me and how he'd be wasting his time coming to my house. When I was FINALLY able to ask about the circumstances of the job they had done in May of 2015 he acted like it's my fault for not understanding that pipes freeze. I said that was the very reason I had him do the job; to keep the pipes from freezing.

If he had told me that, even after paying $1,200 to wrap the pipes with heat tape, the pipes would still freeze, I would definitely have sought out other options. In May 2015 I was lead to believe that this would solve the problem. But now he says I shouldn't have assumed that. And he kept saying that the work was only warranteed for 1 year. Of course, I knew that (it says that in the contract), but - again - that's not why I was calling

My biggest complaint in all of this (and that's why I'm writing this) is that I called him today for answers, but instead what I got was rudeness, a snotty attitude, and condescension. I would not recommend Joseph's Affordable to anyone.

Victoria B.

I had a big job - leaking cast iron pipe under my house slab which fed into my basement cast iron piping a floor below. My tile and slab had to be broken up, the dirt below had to all be removed, and my basement concrete foundation wall needed to be opened up to complete the repair. Joseph and his team were at my home for 2 days, they knew what they were doing, and they left things as tidy as it could be left given the mess of the big job. They will be coming back to replace the bathroom and sink once our tile work is completed; I would not hesitate to call them in the future.

Haile D.

Called Joseph's Affordable on a Saturday after discovering a leak - they were at the house within an hour helping us to find the problem. They were professional and courteous - and replaced valves in our basement. I will definitely be calling again for any of our future plumbing needs. Bottom line: excellent service at an affordable price!