Joseph C Sand

Todd S.

Amazing service. We had a problem with our kitchen sink and had recurring leaks over the past few years. Several different plumbers have ""fixed"" this none have apparently done a complete job...which leads me to today.

I called at 9am and Bob said he'd come by at 2pm. He actually showed up early, assessed the problem and quickly finished the work. He was communicative, willing to show me what he did and even helped with an unrelated problem while he was here.

I can't say that this fix will pass the test of time, but in looking at the quality of the work today, I'd guess it was last longer than all the other fixes!

Mark D.

The service could not have been better. Bob is a great texter/communicator and the quality of his work and prices could not be beat. I am more than satisfied and would not hesitate to recommend him.

Laura M.

I've used this company for over 20 years, including when Joseph himself still ran the business with two of his sons, one being Bob, who has has taken over in recent years. I take no issue with Bob's skilled work, but have been very disappointed with his lack of interest, energy, professionalism, and last time, his neglecting to answer my calls regarding a very clogged drain in my bathtub with standing water.
I called on a Monday to schedule a visit for any day that week but Thursday. He called back Monday eve saying to call him again. And I did, repeatedly, for 5 more days. No response. I asked in my messages if he was unable to schedule a visit this week to please let me know as soon as possible so I could resolve this disgusting, dirty, germy situation and be able to use my shower and bath again. NO RESPONSE at all.
I now read the reviews and see he has pulled this with other jobs. I think he is very low energy and is simply burnt out. Doersn;t seem to care about his customers, even myself, after 20 years of using only his business and having referred hom to numerous others.I called 4 of the people I referred his busoness, to, and one of them was horribly disappointed with his poor work and very high charge for what was less than 15 minutes on the job. She has since gotten a new plumber, as will the other three after hearing our tales.
It is too bad that he seems to care so little for long term customers. He could have at least shown the courtesy to return my call, especially since I described in detail the situation and need for immediate attention.
I miss his father, a much more professional demeanor and prompt responses. But this kind of behavior and lack of accountability will not fly.
Find yourself another more responsible and energetic plumber.

Karen S.

I own several properties and have to say plumbers are the worst. My experience with Jos. C Sands plumbing spans 14 years. First time I called it was to replace a water heater, and he was $100 under other quotes. (That heater still going strong). So I called him when a tenants water heater went out. Me ""Please come out and replace my water heater"" He fixed the thing for some $2 part and it is also still going! THE VAST MAJORITY of plumbers would have put in a new water heater and charged me thru the nose to do it. I blew a wax gasket plunging and he removed the toilet, snaked the line, reset toilet with new wax and cleaned up in under an hour. I had the wax ring so it was his hourly minimum. I had several quotes for 3x that. Sometimes my husband uses another cheaper by the hour handyman and that guy is running back and forth to get the right parts. In the end he takes so long he costs us more than if we had called Sands in the first place. My husband has told me Sands didn't return his phone call, but from my point of view they still get all 5 stars. I have so many plumber nightmare stories, I wish I could get Sands to travel out of town when I need a plumber at my other place.

Sari S.

All the units in our condo complex had to be brought up to code and some repairs had to be made to the plumbing. Joseph C Sand Co did the work and very well. Professional and efficient service.

ryan h.

Bob returned my call within 30 minutes and was on our doorstep within another 10! He was professional, friendly, and efficient and our leaky sink is a thing of the past!

Douglas E.

I have found myself very fortunate to have Bob Sand as my plumber now. He is honest and reasonably priced. He schedules and keeps to his schedule always maintaining positive communication. Bob is awesome he's my plumber for life.

Sherry V.

I had problems with my water heater and thought it needed to be replaced. I called Joseph C. Sand and left a message. Bob Sand called me back soon, asked me what the problem was, and said he thought it probably just needed a repair. He repaired it for much less cost than I had anticipated - and far less cost than a new water heater. The next day he called to make sure it was working well, as he would be out of town for a few days, and wanted to make sure it was okay. I have never had better service, and highly recommend this company.

Tonya M.

Joseph C Sand Company does sub-par work, and patently unprofessional.
The plummer managed to leave my sink worse off after working on it, and over-charged me for the privilege.

Joseph Sand never corrected the problem (he didn't even return my calls).
Save yourself a real headache: go elsewhere.

Yasi S.

?

After reading all the positive reviews on yelp, I thought I'd give them a try.

I left a vm midday: I got a call back by the end of the day, confirming my requested time:2 days later for a drippy kitchen sink.


Confirmed date & time comes: nothing. I had already taken time off to have PGE come out for another issue, so I wasn't too stressed. But when I didn't get a return call or anything within 4 hours of our scheduled service call, I was bummed.

I left a message for him at 45 mins late.

Then I left another message for him 5 hours later, requesting a rescheduled appointment.

nothing.

Now, days later, no courtesy: Sorry I messed up, let's reschedule call.

Bizarre.