Jolly Plumbing

Vaden L.

Sent over a plumber to install a water heater. He talked my 80 year old mom into an expensive piece of gear that was improperly installed and didn't work, then we found out he had been moonlighting after the initial visit. Chester tried to charge us to fix the problem, THEN had the audacity to tell me my mom knew the installer was moonlighting. Yeah, called my mom a liar. Classy.

Will W.

I cannot say enough about Jolly Plumbing. Chester, Hunter, Erin and the rest of the staff are top notch. After having two consecutive plumbers no-show me during major plumbing back up attempting to destroy my downstairs, Chester Jolly came to the rescue. I spoke with him at 6:15 on Monday evening (Feb. 19) and by 6:40 he was at my home and began working. He brought in Hunter later to help him in the rain, as well. They diagnosed the problem under my house and in our downstairs restroom. While it has not been the easiest thing to have fixed, thanks to weather - it has rained everyday since this happened - Jolly Plumbing has been amazing. I will never use another plumber while living in this area. They have a 100% customer for life and referrer, and I appreciate what they've done to get our home back in order after this plumbing disaster. Thank you!

Robin K.

Called last week for their services, never heard from them so we called and cancelled - going to work on it ourselves. Next thing we know, the guy is at our front door. Now this week, another issue, so we tried again. This time he showed up. I wish he wouldn't have. 1 hour service for $475.00!!!! All that was done was removing a rusted on seal ring. HIGHWAY ROBBERY!!! He laughed when my husband mentioned "being bent over". Not only am I going to report him to the BBB, but am talking with my employer, a Lawyer, on further action. Wonder if he'll think that's funny? Stop taking advantage of people.

Tammy M.

I have used this company two times in the past year and they have been amazing. Fair pricing, quick service, and very friendly! I will definitely use them in the future. Hunter was efficient and helpful as well. I am very pleased with them!

Mx S.

Great work and service and fair pricing. Great communication and very nice people to deal with. Recommended!

Brent C.

Thank you Chester and Jessica!!! Even in the cold and late hours they arrived promptly and were very efficient. Best plumber around, hands down.

Lindsay D.

If I could zero stars I would. I called them at 8 PM on Sunday night because we had raw sewage backing up into our master bath tub and shower and they advertise "emergency plumbing 24 hours". Of course now one was available until the next morning they said, so we scheduled for 8:15. At 9 AM, they were still not here. When I called both numbers listed for them it went to voicemail and said the "mailbox was full and could not accept any messages." I began texting them and got no response. At 9:30 I finally got a response that said "Johnnie is in wrout." At 10:30 no one is here and they have stopped responding to my texts for an ETA. I really do not know how anyone conducts a successful business by treating their customers like this. I realize things happen and they run late, but a simple call or text letting me now they are running behind and will be 2 or 3 hours late is a basic common courtesy they should give their customers. I have now gotten a hold of Baker Brothers and they are coming out this afternoon at 2. I would not recommend this company to anyone!

Loren M.

Absolutely love Jolly Plumbing! We had a backup that resulted in us needing a plumber ASAP. We love using local businesses (not those subcontracting GIANTS), so my wife called Jolly Plumbing located here in Keller. Chester and his team were punctual and professional.

Let's talk prices... Before starting work, Chester explained exactly what needed to be done, what the options were, and how much it would cost. Jolly Plumbing was able to find our issue (two sections of our sewer pipe where a tree had roots breaking through). He marked the spot and said one of them would need to be fixed by the city. Unfortunately the other one was in my yard. He quoted me a price for the work and a dressed the other issues (reseating a toilet). After they left, the Water Services guy from the City of Keller came out to mark their locations and inquired about the 'other spot'. When I told him the quote I received from Jolly Plumbing he seemed really surprised and said it was a great price!

For this visit, they cleared the backup in the front yard, scoped the pipes using their AWESOME CAMERA (showed me the issues in HD), replaced, resealed, and reseated the toilet, all for less than $400. They even waited around to be there when the City came to inspect the issue.

Overall I'm incredibly satisfied with Jolly Plumbing. If you're in the Keller or Ft Worth area, they're the guys to call!

Edward R.

On last week Chester / Hunter came through like champions. While being out of town, they were able to assist my wife with the emergency situation. During the process they informed her of the entire situation and they made her feel completely comfortable and knowledgeable of the problem. I would wholeheartedly endorse Jolly Plumbing.

Aj J.

Had a leak in my yard, called Mr. Rooter.
They wanted to replace the entire main water line from the street to my house at a cost of $25k!!!!

I dug up the leaky coupling myself and called Jolly for a second opinion.
They came out quickly and replaced the leaking coupling for $150.
They laughed hysterically at the quote from Mr. Rooter because even if they had to replace the water main they would have done it for $3500 no were near the ridiculous quote of $25 thousand dollars from Mr. Rooter. Crazy man! Thank you Jolly!!