Johnston Gas Furnace Company

Douglas L.

Insisted on verifying plumber's analysis & recommendation in person. Without warning or explanation, charged me a $95 service call fee. Did nothing other than confirm what they were told

Peter B.

We bought our old 'Hollywood bungalow' about 14 years ago, everything in it was old and a bit beaten up. Over the years we've had to call these guys out for various wear and tear troubles with our AC unit and I have to say from the sweet lady who answers the phone, yep you heard right, she actually answers the phone, to the guys that come out and fix the problem they are the most professional, polite, thoughtful and just all round lovely people.
We had a guy come out over the weekend from another company who tried to sell us all kinds of crap and really wanted to install a whole new unit. Luckily we waited until Johnson could come over, the guy just left, and he just replaced the capacitor, cheap as chips. They are the best, no question.

Andrew S.

Had these guys come out on very short notice to do a new home inspection. The inspection was thorough and quick, and the report was delivered professionally with both good and bad news, as well as a number of suggestions for how to address some of the problems at the best cost. We bought the home, but haven't gotten around to the recommended repairs, but when we do, we'll be calling Johnston Gas Furnace Co. for sure!

Aurora B.

Our experience with Johnston Gas & Furnace was great from the initial call to the actual service. We knew what part to our central ac/heater we needed replaced. We sent them the information on our system, and they gave us a very reasonably priced quote compared to competitors. They didn't try to upsell us at the time of the repair.

M K.

Old style floor heater and while I can fix ""anything"" I had no desire to blow my mothers house up by making a simple mistake. Even the Gas Company said no so I called Johnson.
Alice was kind and understanding but they were booked two weeks solid and gave me a date and time. Good for me!
A week later they got a cancellation and could move it all up. I was out of town so nope!
On the scheduled date it was supposed to be 8:30 - 10:00am. He was in front at 7:45.
I know enough to be dangerous and explained all the ""tests"" I had done including the ones done by flat thieves trying to take advantage of my mother.
""OK, lets see.I'm betting your right BUT it could be the gas valve. I'll test it all.""
In an hour the old 1930 heater was running like a champ again. No leaks or carbon monoxide and they DO TEST for that! As suspected. thermo coupling went bad.
I will not quote paid price as they change BUT one estimate was $1500.00! It was under $300 total

rose s.

HELPFUL AND COMPETENT!

I have nothing but great things to say for this company. They were even willing to come over the hill to help me with an a/c-heating issues. Others had said replacement was required. Johnston was able to repair, saving me a lot of money. Thank you!

Wayne B.

I'm a contractor in Burbank who doesn't like giving referrals due to the risk of my names jeopardy. This is one of the only company's I've been sending customers to for 12years and I'm confident they will do what they say they will and at the highest end of professionalism. They are a very busy local business and worth the wait.

Sara C.

y.It is a privilege to write this review. My building is over 50 years old and recently we had a problem with an original gravity furnace. By some act of God, I discovered an old tag on the side of the furnace which read built by, Johnston Gas and Furnace Company. Being desperate and anxious, I wanted to see if there was any information on them. Imagine my shock and delight when I discovered they were still in business - family owned! I phoned and spoke with Alice to whom I relayed the story and she chuckled. Terrific lady who scheduled Brian (30+ years with company) to stop by. I hit Lotto and cannot more genuinely recommend a more reliable, honest and professional team. I was so upset as many phone inquiries regarding our old furnaces were met with you probably should think of forced air heating. I had never experienced one day of problem with this Johnston unit and it was not really a problem but did need some parts changed. Brian knows his stuff alright and from the moment he showed up, I knew we were in good, capable hands. Now we are warm and happy. Thanks, Johnston.

M A.

This business is great. From the woman who does the scheduling to the repair man sent to do the job. The repair man was so professional and knowledgeable it took him no time at all to diagnose our problem and to make the repairs. We have used Johnston Gas Furnace over the past 20 years and have never been disappointed. I recommend calling this company for all your air conditioning or heating problems.

Dana S.

We have used them for soooo many years both commercially and at our private residences. We put new systems in both our home and townhouse. I always recommend them to clients, friends and family.