Johnson Heating Cooling Plumbing

M S.

I called for a quote to install a bathroom faucet, a kitchen faucet and a water heater. A really nice guy came out and quoted me $625.00 for the bathroom faucet, $625.00 for the kitchen faucet and $650.00 for the water heater. Mind you I have all the parts that is just for the install. I told him thanks but No. So then I get an email from the company. They will do my installs for the bargain price of $1,400.00. Still NO. 3 hours work for that price is crazy. ...
So do what I did next..I got out my old paper phone book and found the smallest ad under plumbers and called him. He will do my 2 faucets for $130.00 .He is licensed,bonded and insured..I can't share his name ..he is on my speed dial now..Those big companies have nice big trucks and lots of overhead which means nice big prices.

Brittany D.

I have nothing against the work the plumbers did but the way they conducted business. I was quoted 150 an hour and was told the job might take a few hours. That is fine and all. I paid the bill which they did not go over with me to explain the break down of what I was being charged. I looked over the breakdown of bill they emailed me the next day due to working night shift. I was charged over 200 an hour for 3hour which they were only there for two hours. I called and they acknowledged they lied about their time and refunded for the extra hour. Also surprise they charge 155 an hour per plumber which was never mentioned when I got the quote for the work. I feel the company should have been transparent and up front and honest about how they charge not after the work is done. That was the whole point in getting the quote so I as a single person could prepare for the very large bill. I would never go to them again for any plumbing issues due the dishonesty!

Christopher C.

Great service and reasonable pricing. Always on time. We have had heating/cooling assistance and plumbing assistance. Always excellent.

George R.

I don't recommend this company, we hired this company, they went there and did not complete the job. We and found out from the plumbing company spoke to the tenant and mentioned that the landlord was not willing to fix everything, NOT TRUE!

I could never do business with this company after hearing this from the tenant, absolutely unacceptable.

Go somewhere else!

Mike S.

I must say I was VERY impressed with whole Johnson Heating Cooling & plumbing team. Don came to the house and prepared the estimate on the spot to replace our furnace, air conditioner, and water heater. He is very knowledgeable and thoroughly explained the equipment. I agreed right then that I wanted them to do the work. Three days later the install team, Nick, Dennis, Ryan, & Clayton installed our new Trane systems and water heater. Their team is a well oiled machine, each performing their well-trained expertise. I've had a lot of other service providers over the years, but none compare to the service and friendliness of this team. Thank you all!

Bud L.

Our air conditioner unit started blowing regular air and we called on a Sat. night. They responded back as I was leaving a message. The tech could be there on Sun. morning. He arrived and diagnosed the problem and told me the part (A condenser I believe) was Basically $250. Although I am no heating and air tech I went online before he arrived and was correct in what he told me was the issue. The part online was anywhere from $20 to $40. I don't know if a person has to have a license in order to get the parts needed, but a part with an 800% markup over what a price is online is ridiculous. Plus the weekend ""rate"" and part equaled $400. With all that being said, I would try to hold out another day (they did tell me that was an option) in order to save extra cash. 95 degree days are pretty miserable so we went with it and just paid the cost. Service was great, tech seemed like a good guy (forgot his name) but if you know a person with experience in that field, I would try to get them to help you and work out a deal with them if possible

Chadwick L.

I would use this company again in a heartbeat. They were extremely professional gave us a fair price and helped us out with our problem we had a leak in the bathroom and our downstairs and called them they came out the next day to find the leak and the day after that they came out tore up our slab fix to the problem and filled in the hole they were gone about four hours got it all done and taken care of explained everything so it could be understood and were extremely friendly and professional I would definitely recommend them to anyone who needs help with any heating cooling or plumbing problem!!!!

Ryan A.

Super friendly staff (I mean way over the top friendly, which isn't a bad thing) and great technicians. Luckily I haven't had to utilize a service call, but they have a great service club that is basically like an insurance policy should anything go wrong - you pay a monthly fee to not be charged when your heating or air conditioning goes out in the middle of the night or on the weekend. We deemed this an acceptable gamble when dealing with an exceptionally hot summer with a newborn - we didn't want to run the risk of having the AC go out and having to wait a few days for it to get fixed.

So far so good - the technicians are helpful and service is great. Everything continues to run smoothly thanks to their assistance. Highly recommended!

Brian C.

Johnson Heating Cooling Plumbing - now Johnson Kellie, installed furnace, A/C, water heater five years ago and have done annual maintenance since then. They have done an excellent job, the techs explain their work and testing and I am pleased with their service and also office people that set appointments. When the original work was done the owner came by and made sure all was done correct - he had the installation team make a minor change to duct work. I was pleased to see the owner following up like that. We are very satisfied with Johnson.

Kim G.

I was in need of a plumber immediately! I had 12 guests arriving for overnight stay and my toilet was leaking. Within 1 hour, Johnson's provided two very clean, capable and friendly plumbers to do the work. They were in and out of my house before the guests arrive and here was no mess from their work!