John's Sewer & Drain Cleaning

Kristina R.

Joe was very helpful. They got out to my business right away. They spent a lot of time making sure everything was done right. Highly recommend using them and will call them for jobs in the future.

Deb D.

Used this company today and I had a great experience. Excellent customer service and was able to get a fast appointment when calling at 11 PM on a Saturday night. The technician Frank did a great job cleaning the main drain in my home and the price was exactly what was quoted over the phone. Thanks for taking the stress out of a very stressful situation.

speros f.

Had a 2 foot sewage back up in my downstairs bathroom tub.
Called John's at 1:45. We were advised it would be a few hours.
At 4:00 Angel called and advised us he was 5 minutes away.
We told him our problem, he assessed the situation. And came up with two solutions. The first one didn't work so he went to plan B. Using the trap outside the house the snaked a line a couple of times and the clog was cleared. Angel was very professional and took pride in doing his job.
He gave us clue on possible was to prevent clogs. One was no dental floss in the toilet or flushable baby wipes.
90 day warranty for work is fair.
I would use John,s Sewer again.

Maryann M.

If Yelp had a 10 scale, John's Sewer & Pipe Cleaning would get a 20 from me. First, Andrew in the main office responded to my email within 30 minutes and followed up with me within an hour. I emailed and called three other fairly local companies, two others responded within two hours with email, one with a call. Next, Andrew offered the clearest explanation of solutions, the fastest service, and the most reasonable price. I accepted the service and the service man arrived at my single family home in Medford, MA on the time, having called me 60 minutes before the appointment. I believe his name was ""Frank,"" but my memory fades quickly these days. More importantly, he was very polite and knowledgable. He was well informed by Andrew about my needs. He explained how he would proceed, attended to the issue, cleaned up thoroughly, and answered all my questions clearly. I highly recommend this company to anyone in need of support for a vital aspect of homeownership- a clean main sewer pipe!

Karen E.

I was working with Roto-Rooter on a sewer backup for my condo building. They were charging insane prices and I had to call all sorts of different people at their company to work everything out. After my 3rd sewer backup in 2 weeks, I was done.

I saw the reviews on Yelp for John's Sewer, Chris came over to give me an estimate last week (much lower than Roto-Rooter, and he provided a lot of helpful information), and then he came over today to replace our drain trap. He was super helpful (and the opposite of RR)! I should have done more research when this first happened and I'm sure the nightmare would have been over much sooner.

If I ever need anything related to sewer or pipe cleaning in the future, John's Sewer will be my first call (but let's hope that doesn't happen).

Patrick N.

Quick response and excellent work. I submitted a request on yelp and Scott responded within the hour. Quote was reasonable and they were able to send someone out the next morning to take a look at a pooling area drain. George was sent out and was able to snake through the drain multiple times and wet vac the area. Very professional and kept trying to tackle the issue differently even though it wasn't apparent what was the problem at first. Highly recommend George. They accept cash, check, or credit.

Chuck S.

Woke up to a sewer problem on a Saturday. Called and the Technician was there in under 90 minutes. He was knowlegable and took care of the issue quickly. He took the time to explain the problem and offered some preventive tips. Highly recommend!!!!

Amanda B.

Outstanding service yesterday! We had the best experience and received the most respectful service from this company and especially our tech, Joe A. They responded the day we had an issue and they would not rest until we figured out the problem. Our tech was amazing and we would definitely use them again!! If you have something clogged do yourself a favor and CALL THEM!!

Tom H.

Reached out to them for drain clearing services and they got back to me within a few hours. They quoted me a fair price and it wasn't an emergency so they came by a few days later with equipment in hand. The technician was friendly, professional and proficient. I highly recommend John's!

Patty M.

Called these guys on Friday to have my laundry drain snaked out. I requested a quote through Yelp due to their great reviews. Scott responded in less than 10 minutes with a quote for for $219.00 dollars which I felt was reasonable. They said they could be out in the afternoon which I thought was amazing. Alex showed up at our house right around the estimated time. He was very pleasant and knowledgeable and was in and out in less than an hour with no mess left behind. Initially I was not very clear with my instructions when I requested my quote due to my ignorance with plumbing. I was pleasantly surprised to find out that the job was only $149.00 which I was very happy with. Going forward, we will definitely be using John's Sewer & Pipe Cleaning for our annual clean out!! My husband usually does this job every year and he hates it, he is so happy he won't have to do this anymore! Thank you to your company for making this such an easy pleasant experience! I would highly recommend using this company!!