Johnny's Plumbing

Tonya T.

the rental company that I rent from hired this company to come and check out my garbage disposal. When the receptionist Brianna called to make an appointment as to when would be best for a plumber to can come out she pretty much tells me the only time they have is on Tuesday from 12-4. I explained that I am only Available from 12-1 every day or anytime after 430 mon, wed, and fri. She said nope that won't work you can leave use a key if you want. I said no I don't let anyone in my home when I'm not there. She was like well you can call back when you want to schedule. Why would I want to schedule anything after your rude attitude?

I live alone and there is to many ring videos of maintenance people doing creepy things in peoples houses while they're not there and I don't feel comfortable.

She was very unprofessional and rude. She should probably not be doing receptionist work if she does not know how to talk with customers.

About three days go by and I get another call from Brianna she left a voicemail asking if I was able to find someone to stay in the home while they come out to check it out. When I called back another lady answer who did not identify herself and was even ruder and unprofessional then Brianna. When I explained the situation she was like ""that's not what I asked"".

I will definitely be having the property rental company find a new plumber because I do not want to use this company after the way the receptionist behave.

Note to the owner you should really hire people who like what they do and want to help your customers because from all the other reviews it seem that they are just running your customers away.

Adrianna D.

If you want a company that blatantly runs a red light to get on the freeway in modesto while the dog in the bed of the truck struggles not to fall over this guy might be for you. Didn't just run it a little, light was red before he ever crossed the limit line on the other side. He wasn't the only one, he was like the fourth in the line that did it but it was so obvious that it's ridiculous. My light to turn in front of him was green before he was even half way into the intersection. If I wouldnt have stopped it would've been a major collision. All while rocking the big company logo on the truck.

Elyas S.

Horrible drivers, very rude and reckless, almost hit my car, give me a finger, and followed me with anger as my car was broken down and I had my emergency lights on and was driving slowly. I have the video which captured the drivers car and license palate number, I also reported to the police while I was being chased.

Tara G.

Johnny's Plumbing did a great job. I called them at 6:30am with an overflowing toilet issue and John offered me the 8am appointment. unfortunately I was taking my child to school and wouldn't be home so he offered me the 10am appointment which I gladly took. The tech (Junior) called me on his way and was very professional. I explained to him my problem and he stated that my flush out more than likely had to be snaked. He fixed the issue within 30 minutes and even went to go check my other flush out lines to make sure water was running correctly through the entire house. I hope I don't have any other plumbing issues but if I do hands down Johnny's is the ONLY one you need to call.

Greg B.

Well...
This is the 3rd time i've had to call Johnny's plumbing in the last 5 years because of issues at my house. Each time I have called, I have gotten a competent, friendly person on the phone, and each time they have come out THE SAME DAY. Maybe its cause my issues have been minor, but I don't have a single problem with this company and i will call them any time I need a plumber.

Donna M.

Another great experience with Johnny's Plumbing!!! The company found a time that would work for me and they stuck to the schedule. Tech was friendly, keeping me informed throughout the process. He was able to fix the problem quickly and left the area cleaner than when he arrived!!! Thank you so much for the professionalism from the first call through the completion of the project!!

Darren M.

Called them Saturday mourning our hot water was out again this is the second time in a little over a year the unit is 5 years old now they never called back and today is Monday. I did call Herks Plumbing they came out that afternooon Saturday the Tech Brian is awesome found the problem it had the wrong thermal coupler and Bracket assembly it was mickey moused so it was loose and went out again needless to say about a hour and the right part and was working again. Wont call Johnny's again !!

Sheila B.

I have never used this company because was unable to get them to return a phone call. Called twice and no reply at all. Very unprofessional

Brandon P.

The two stars are for the helpful office staff. The gal in the office is very nice, professional, and she was good at calls to and from. Really she was stuck in the middle but did all they would allow to help out. That's about all I got out of this experience. They did not do the job they quoted, than had to battle with them for two weeks to either fix or refund. It's like talking to a brick wall. The owner, Johnny himself, clearly doesn't care about his customers or retaining them for future jobs. I'm all for supporting local business, but this is an example of where I should have gone to the big guys.

Garrett P.

Here is my two cents and why you should start your search for plumbing services elsewhere. First red flag was when I called for an estimate on a water softener install was told that they don't schedule estimates that they would call me same day or the day before. Aren't I the customer? Why do I have to work around your schedule? Second red flag was they called to see if I was available the following morning but I wasn't and would need something next week. They said ok and called back a couple of days later asking if I was still interested in an estimate. I said yes and what do you know suddenly they could schedule something. Weird right? So I schedule for Friday morning between 8am-10am. It was what they had available so I took it and rearranged my schedule. Day of estimate comes and I wait until about 10am and no one shows or calls. So I call Johnny's plumbing and they put me on hold numerous times, clearly unorganized and lost about the days workload. A different woman gets on the phone and explains that the owner took the estimate sheet and went to Oakland for a remodel job. Hey guess what? I don't live in Oakland and from the sounds of it nobody is coming out to provide me an estimate. What a waste of a my time to which there was no apology or effort to make it right for me. Tried to give you my business Johnny but apparently you had more important jobs to work. I will go with a competitor of yours and share my experience with anyone I can.