Johnny Rooter Plumbing

Robert C.

I spent nearly $1,000 with Johnny Rooter, not to mention about $800 I had to spend in wasted water. The City of Austin threatened me over the poor quality of their work, which was not to code. I eventually tore out what they put in and had it done right. Stay far, far away.
Receipt #115697, #115543 and #115697.

Barb S.

If you are looking for a plumber even on short notice, give this one a call. They get the job done with no drama and the service is always great.
Mike this time was awesome!
I happened on line and found a coupon on their website- always a nice gesture!

Kitty W.

If having a plumber fix a clogged toilet can actually be a pleasant experience, this one came close. A friendly man named Cameron made my day. I have used this business in the past and, based on today's experience, shall do so again.

Weeven S.

I am a retired customer service manager. I take it seriously. A young man, Mike,( did not catch last name) arrived as planned. He was friendly, good humor and patiently educated me by answering all my questions. Thank you Mike and thank you Johnny Rooter.

Problem fixed. Looking forward to a long hot shower!

mary b.

OK,,, years I have searched for a decent plumber that wouldn't rip me off,,, HERE THEY ARE!!! These guys are GREAT,, FAST and REASONABLE!

I can't believe that they were this GOOD.... Honest to GOD,,, they are in my Will when I die........

Edwin J.

Called for service
Not at all friendly or helpful with my problem nor would give me any time frame to help
Totally unprofessional
Called someone else to schedule a service

Blair B.

Beware of this company, because they will overcharge you if they can, and if you try to talk to them about it, they will become argumentative.

I had a leak under my sink on a Saturday. A plumber from Johnny Rooter was called. By the time he came, my neighbor had already come and helped fix the problem. The plumber came in, noted the leak was fixed, looked briefly at the water damage, and left after about 30 minutes without any work being done. On Monday I received an invoice for $75 for the service call, and $168.50 for the "labor". A total of $243.50. The cost for calling them and having him come I understand. The labor charge was not justifiable in any way.

When I called the Johnny Rooter company and spoke to the representative, explaining no work had been done and there are three witnesses to the fact, I was told $243.50 is the minimum charge for any call on the weekend, and that I should not pursue it.

Their charging system seems quite shameless in this respect. I see there are several other people on Yelp with similar stories ("service cost twice as much as expected", "paid for a service but nothing was done", and many stories of no mention of costs until the invoice was received with exorbitant charges.

I have only used them once, and never will again. I will also do my best to spread the word that this company should be avoided.

Carl J.

Very nice people but they have gotten crazy expensive. They sent out two people (one appeared to be a trainee) on a non-weekend and non-emergency call. A garden hose faucet (bibb) needed replacing and I was afraid that I had messed it up since it would not come off and got a tiny bit twisted around.

The people were nice and decided that the only thing needed was to unscrew the old faucet (it took some muscles) and screw the new one on. The cost was just under $250! Seriously, they only had to unscrew the old one and screw on the new one. Took about 15 minutes and they even had me turn the water to the house off and later back on myself. And the faucet itself is now crooked!

I contacted the company and the owner feels that the charge is reasonable. Too bad that he has gotten so greedy and charges so much. He must have a yacht payment due.

James B.

I was disappointed today when Johnny Rooter did a ten minute job and charged $55 for service call and $128 for labor. I think this was exorbitant...

Roel G.

They need to learn how to drive. One of their vans tried to hit my vehicle and run me off the road because they don't know how to merge.