Johnny Carrillo Plumbing

tracy m.

We called Johnny late this afternoon and he's already been here, solved our problem, and charged us ONLY what he quoted (even though he did more work and spent more time). He was amazing and didn't try to UPSELL like the last plumber who was here. We couldn't be happier -- it's nice to have someone we can trust and will only be calling Johnny from here on out! My husband, Johnny, and I thank you!

Allen R.

I have been using Johnny Carrillo and also referring Johnny to clients for 10 years now, and will continue to do so. Johnny is a hands-on, well experienced full-scale plumbing service, who cares a lot about getting the job done right, in a timely fashion, for a fair price. He also responds fast to inquires. He can do full re-pipes, full sewer line replacements and the simple stuff, like snaking a sink drain. I highly recommend Johnny.

Miyu S.

Horrible service....
They charged me $95 for plumbing even though it took them for only 30 mins and did a half ass job.
I had to call them the next day to complain and schedule an appointment to have them come to finish the rest.
And the day came.... The plumber was late for the appointment so I couldn't let him do the job because I had to leave.
He finally came a week after and charged me a ridiculous amount for a part for a toilet.
Never again.... I'm just happy I don't have to deal with them anymore.

Lark K.

These guys both Victor and Johnny are not just idiots they are incompetent.

Victor showed up to fix my shower, then after 2 hours decided it was a faulty part that needed to be replaced. No one got back to me, now remember my shower isn't working and I don't have a bath, and I can't run to a neighbors house to shower. When I check in with them about the part I hear it is a special order part that takes 2 weeks. It is expensive so Johnny now has to come back out and make his diagnosis before the part gets ordered that I hear will take 2 weeks. Johnny stiffs me the first appointment when I took off work. Then does show on Saturday, so now I am spending my Saturday waiting for him. It's now 1 week with no shower. Johnny shows up and takes 1 hour to say the same thing that Victor said. So I express my concern about another 2 weeks without a shower and he assures me that he would first thing monday have the office gal, call around to 2nd source the part and see if it could come sooner.

Well, surprise, surprise.... that never happened. When 2 weeks passed I was then told it would be another week. I am now without a operating shower for 3 weeks... with another week to go, if I still believe them... which I don't. So I ask for the part number to source it myself. My owners jump in on my behalf, and within an hour find it on-line order it with next day delivery. Then they ask Victor to install, since he seems to know nothing about something to install it.

When I tell Victor how enraged I am that this took 4 weeks now, with no shower - he told me I should have just got a bucket and filled it up in the sink and then took it into the shower to soap my self down... I just didn't know what to say... except moron. Then when he was finished installing the part, I asked to inspect his work before I let him go. I discovered that the part was not screwed in properly, it was off set at an angle. And I pointed this out to him he said... well there is calcium build up. I said... then clean off the calcium build up and screw it in properly so it doesn't break (this is a $500 part). He spent another 45 minutes doing the job.

So if this doesn't bother you... hire Johnny's plumbing. I have never... never... seen more incompetency and lack of care in any sort of professional that serves the public.

Lori H.

I called Mr. Carillo on Saturday for an appt. between 9-10am on Monday. Mr. Carillo informed up front that service calls are $89 + the cost for any parts he may use. Gotta admit, I loved knowing my cost estimate BEFORE he arrived. That knowledge makes financial planning so much easier. Mr. Carillo arrived @ 10:15am, apologized profusely for being late and got right to work on my leaky tub faucet.

Mr. Carillo had to buy parts for my Delta fixture at my local Home Depot then return to completely repair the leak but did Everything in about one (1) hour. And I've been a happy, leak-free homeowner ever since. Marvelous work!

Mr. Carillo is a lovely, talented plumber whom I would definitely use again.

Edward S.

He and Yvonne are awesome. We relied on Yelp to choose this company. They have come out for two jobs, were courteous, skilled, professional and fairly priced. Nothing but glowing reviews for this company. What a difference from our previous plumber--day and night!!! Let's keep this guy in business.

Keith S.

Yet again when we call at 4:00 p.m, Johnny (Victor in this case) was at our house within an hour. They also managed to get a very stubborn clog snaked out with the equipment they had on hand. Well done folks, well done.

Ariel B.

They squeezed me in on a busy day, and when you don't have working toilets, there's no higher recommendation. The work was quick and the rate was incredible. When I asked the plumber who came out to take a look at a couple of smaller things, he could have upcharged and fiddled, but he was honest that the fixes were every day home owner simple, and told me what to go get myself.

Scott T.

Johnny and his crew have been working at our house for years. They are responsible, reasonable and reliable. I am a Realtor and have referred them to our clients who have also been happy. Furthermore, when an issue has arisen, Johnny stepped up and fixed it with a smile!

David B.

I had a major clog in my main sewer line due to tree roots from a 60+ year old tree. Johnny Carrillo and his team dug a 8+ foot trench and replaced a portion of my main sewer line from my house. The work was done on a timely basis at a very reasonable cost. The work took two full days. Johnny communicated with me very well during the process. I was very satisfied with the work. I will plan to continue to use Johnny Carrillo Plumbing in the future.