Johnco Plumbing

Alan I.

I hired Johnco Plumbing to repair the water line between my house and the street. The plumber they sent was extremely professional and efficient. He came out on time and did and excellent job very quickly. I was very satisfied with his work and would recommend him highly!

Pam M.

I have a water bill twice the norm. I figure it may be the line out front since that just happened to my neighbor a couple of weeks ago. I call Service Line Warranty for the first time. They were great and got Johnco plumbing sent out, same day even! I rushed home to meet Jordan from Johnco at my house. He was very courteous, knowledgeable and frank. He replaced my gate valve in the front with a ball valve and showed me why my problem was not in the front yard. He told me what he was doing and why each step of the process. Once we knew his job was done, he told me other things to look for and gave me great advice. They are a smaller company, which I love to support, to help them grow. I recommend Johnco to anyone and will definitely use them again. Great experience all around.

Jim F.

We had a service call from Johnco Plumbing today to fix a leaking pipe. The service Technician was Jason. He did a great job in a timely manner. I would highly recommend Johnco plumbing.

Brian M.

On May 27 (Sunday evening) I discovered water pooling in the river rock of our front yard. I started to bail and dig but couldn't keep up. I shut the water off at the street and called our warranty co. They put Johnco on the job.

Jordan called at 8:30am Monday and gave me a 30 minute head's-up for arrival. He did a quick diagnosis, cleanly and carefully dug up the line, found the leak, repaired it, refilled the hole, cleaned up and worked professionally.

It was my emergency and I appreciated his working on Memorial Day - even as a Vet!

Since it was a warranted service, I don't know what the actual charge for would have been. I've also been using another plumber for 8 years and will continue, but if my guy ever leaves the biz, I know who I'm calling.

Patrick A.

Excellent service! Great work and reasonably priced. Even cleaned up after the job. We've referred neighbors and friends, and everyone has been pleased.

Robert And Lorrie B.

JohnCo Plumbing has went above and beyond with our big project....sewer, gas and water. Trenching, concrete cutting and filling......a lot of dirt moving and then backfilling. Jason was a joy to work with, on time, kind and super knowledgeable.

Shane S.

Update 12/27/17: Bottom line we have an older home and have our share of plumbing challenges. I've used Johnco plumbing now for a couple of years both within and outside of our Homeserve External Waterline & Septic insurance policy and have simply found them to be a company that provides prompt, professional, friendly and HONEST service with very competitive pricing. I think you'd be smart to allow them to provide a quote on your plumbing fiasco! Details on our experiences below...

12/25/2017: Our main sewer line backed up right after my wife got done bathing our 3 month old baby. Black sewer water coming up in the toilets, shower and tub. Christmas evening, expectations are low that we will get any kind of response. I call Homeserve and they said it will probably be the 26th before anyone gets around to fixing it. Ok..that's to be expected. The next morning I get the call that Johnco has accepted the work order, and they'll be out that afternoon to fix it. Woohoo! This time they sent a very nice and professional plumber named Eddie. Tracie (Johnco dispatch) said it would be between 2pm and 5pm as they were extremely busy catching up with holiday emergencies -- no problem. Eddie showed up at about 3:30pm and had the line cleared within 20 minutes. We were back up and running. Thank you for the great service Johnco!

09/2017: We ended up with a slab leak (hot water line leaking under kitchen floor) and these can be major repairs! This is an internal plumbing issue not covered by our Homeserve Policy. Worth noting that our Home Owners Ins. policy (USAA) would only cover damages to the home that resulted from the leak, not the labor or materials to fix the pipe or leak itself... so I called 4 separate plumbing contractors to get bids on the repair. Of the 4 bids, Johnco provided the most competitive and detailed quote. Jason showed up within 24 hours of requesting a quote, he walked me through the steps of what would need to be done to fix it right the first time. One of the four contractors provided a slightly lower quote but he recommended just patching the existing line by removing tile, jack-hammering the floor which makes a MAJOR mess and if you do your research you'll find this is NOT the best practice. Simply patching the line can result in more leaks down the road. Three of the Four contractors said digging up the floor and patching the pipe was NOT the best method. One of the contractors took over 48 hours to even provide me a price quote which I thought was ridiculous since the other three provided estimates on the spot. Another one of the contractors sent two guys out and they didn't provide anything in writing, didn't even bother to inspect the issue and provided a very high price saying it would cover everything --this quote came in the highest, over 20% more than Johnco. I didn't care for this at all because it inspired zero confidence that they actually knew what they were dealing with behind the wall, or what walls they'd need to cut into, just no details and a high price tag. And when they don't put anything in writing, how do you know they won't jack the price on you later?

Johnco was the way to go. Jason showed up two days after the initial bid and worked all day running a new hot water line through the attic. Afterwards he wrote up the bill and it came in about $200 less than what was originally quoted! I continue to be impressed with their integrity, honesty, and what a great job they do.

10/20/16: Literally the day before our Wedding, family is staying with us and we are loading suitcases in the back of our cars to head out to our wedding destination in Northern Arizona. Guess what happens? Main septic line backed up! CRAP (literally)! Black crud water was coming up out of the showers and bath tubs. Amazingly I called Homeserve and Jason was out within merely a couple of hours to save the day. I continue to be impressed with the quick response time of Homeserve and the professional and FAST service of Johnco plumbing! They truly saved the day!!!

9/16/16: I have HomeServe waterline and septic insurance, and I was having issues with water pressure in my house. HomeServe outsourced the work to Johnco. Jason P. from Johnco came over and was able to find that the Pressure Regulator Valve outside the house was full of gunk. He replaced it within an hour and had us back at full water pressure. Jason was courteous/friendly and professional. I'd definitely call Johnco if I ever need plumbing services again with or without insurance!

Lauren N.

Let me start out by saying that we have an older home (very charming but it has been a bit of a plumbing challenge). We have worked with Johnco (primarily Jason) many, many times. Jason is always very professional and makes it easy to book appointments. They always get the job done and go above and beyond in situations. We cannot say enough about how wonderful Johnco has been to us over the years. Highly recommend them!

Nita S.

We heard water running through the wall I called our warranty company and they sent Jason from Johnco. He came first thing in the morning. He determined we had a leak under our slab so we had Precision water finders come out to detect where the leak was. Precision let Jason know what the problem was and he came out the next day to fix it He was very professional and explained everything with no hidden cost or surprises. I would defiantly use them again.

Jean S.

We had a leaking pipe last Saturday. We called Jason Parlier and he came within an hour of our call. He fixed the problem and returned this week to install a rod in our hot water heater and a new faucet in the kitchen. Jason is a consummate professional. He is courteous, smart and has excellent technical skills. The price was very reasonable. I would highly recommend this company.
Jean and John S.