John Padilla Plumbing

Julia A.

Our heater was incorrectly installed. John came to our house, personally supervised everything. HE WAS VERY WARM AND PROFESSIONAL. I recommend his company for every friend and neighbor.

Tyler B.

My Property management had them come out for a clogged drain. They said it needed high pressure jet cleaning. Said ok. That same day they said the pipe collapsed. Said it would cost $8k to dig down for the first 5ft and replace it! OMG. I asked for a better price. They said $6k. I shopped around and another plumber priced it at $5k. Said ok. When he dug, the old cast iron pipe were full with dirt up to the sink! They were jetting to China. Beware if you have old cast iron pipes! He rerouted the drain 12 ft for another $600. Who know how much Jpp would have charged.

Deb L.

I would give a star minus if I could.....I had SDGE come check my furnace out New Years day... No heat for 2 weeks!! He assured me that my furnace was in good working order but my circuit board was not, and needed to be replaced, shouldn't cost much. The SDGE technician was ADAMANT, ""you do not need a new furnace, don't let anyone talk you into replacing this furnace"". He would not give me a recommendation, said it would be a conflict of interest. I respect that. I went on Yelp and looked at several company's, read reviews, called many and ask prices for a diagnostic Inspection and went with John Paddilla , the price for that ($89.00) was reasonable compared to $150.00 from several others, and I could get a technician there Monday. A nice very young man came, did the diagnosis and confirmed the circuit panel needed to be replaced. He went outside and called to get a price for the circuit board $80.20 which took him 7 minutes to remove , OMG!!! My quote to REPLACE.... $789.00 plus $80.00 for a circuit board!! ARE YOU KIDDING ME!! How is that possible?? He told me I could save $200.00 if I became a Premier member. How do you become a Premier member I ask, ""Well you pay $200 to become a Premier member"" AHHHH So let me get this straight... I spent $200 to save $200??? Oh but here's the nice thing, you get 2 SERVICES on your furnace for 1 year. Who needs to have their $780 fixed furnace serviced 2 times in one year????? ""well I can come and change your filter"". What the heck???? I paid the $89.00 service charge and ask the nice young man to leave my home. Im having my furnace fixed by a licensed H&A technician for $150.00 plus the cost of the circuit board!!! Seriously... I'm not an idiot.... That's just
CRAZY!

Bart S.

Had John Padilla Plumbing come out to repair a main line break and later re-route supply for a new dishwasher. They're responsive and friendly. They did have to come out on a warranty call because there was dirt in the line from the main line repair. They didn't complain or try to get out of it. They came out, diagnosed the problem and fixed it quickly while also being professional and friendly. They also appear to use their own employees (not subcontractors). Subcontractors charge top rate, then the plumbing company charges on top of that. I don't sense any sleeze factor in dealing with these guys.

susan a.

The techs came to my complex and performed jetting on our main line and patios. They were very professional and got the job done. However, it would be great if all service people wore foot covers when they enter someone's home. It is the difference between great customer experience and outstanding customer experience. And a 4 or 5 star rating. In the competitive world so of service providers...standing out in sometimes the difference between being using for a one time service and a lifetime customer.

Licia B.

John Padilla Plumbing, Heating & Air recently replaced my A/C unit. I cannot say enough about how polite, respectful and efficient they were. From the person scheduling the visit, Victor, to the people installing the unit, Steve and Juan, to the owner himself. I highly recommend this company.

David S.

There are times when 5 Stars are simply not enough. This is one of those times.

Our nearly 10 yr old Noritz.tankless water heater began shutting off unpredictably in August 2013. Little did we know that we had been cursed with Error Codes 99 & 90 (too much heat generated). We had the unit cleaned and serviced by The Tankless Plumber. Also spent $1000 on revised plumbing guaranteed to fix things. The problem went away.... for a short time. A repeat cleaning was given but ultimately Mr Tankless left us with cold showers.

Visits by other plumbers resulted in various estimates for replacing the unit at a cost varying between $2,000 - $6,000.
COSTCO 's vendor gave the absurd high estimate after a telephone call - unbelievable.

As 2014 came to an end, we had had more than enough of quick showers that required lightening speed to clean the dirty parts before the shower water turned cold. I stopped worrying about wasting water (we're in a drought) because all my family took the shortest showers on record.

We chose Eli Jones of Essential Plumbing to make a final assessment before replacing the Noritz heater. We didn't have a spare $3,000 but at this point, we were ready to bite the bullet. (Routinely posting a family member by the Tankless in the garage to reset it - 3 to 8 times per shower user was exhausting). Eli was busy with other work and referred us to John Padilla Plumbing. Eli stated his concern for fixing our problem and kept himself as the principle plumbing company on our account.

Steve from Padilla Plumbing began a logical, thoughtful assessment of our system. He examined valve filters, flow rates, water temperature, exhaust tubes , beginning in December, 2014. Said that our unit was one of the cleanest he had seen; No accumulation of dust, corrosion. The unit worked significant better but still cut off with unpredictable but less frequency. Steve offered to bring in the local Noritz rep because the only conceivable repair was replacing the still-under-warranty heating element. This week Steve made a final visit because something about our unit bothered him.

The wire connecting the heater to temperature sensor had been cut and reconnected with some bare wire touching the Unit's inner casing. He remembered another unit that malfunctioned when this wire shorted or sparked under the same conditions. He respliced the wire appropriately. I began praying again to the Hot Water Gods....

Our problem has been resolved just 17 months and many cold-interrupted showers later. Just one month after Steve began assessing the problem. He was the only plumber - out of many who saw our unit - who had this insight and experience. His professionalism as that of Victor in the office- was outstanding. Not to mention that I didn't have to throw another $3 grand down the drain...

I'd give John Padilla Plumbing and Essential Plumbing 5,000 Stars if I could. Wouldn't use anyone else. Thank you my plumbing friends!!! This review was written from within the steaming friendly confines of a hot water bath.

JC S.

We used John Padilla Plumbing twice: once when buying a condo for in-laws (they gave us a free estimate (which we used to bring the home price down) and when we purchased it they came to fix the issues) and another time to fix leaks in our two bathrooms. Second time around the plumber's truck broke and he used another one to come to our place, it did not have a correct tool to cut the rusted part out - the owner called me personally while the plumber was still here to apologize and to reschedule. They came back another day and fixed the problem. Things like that happen and I appreciated owner calling me to apologize, especially when the second leak was not the part of the scheduled call, we only asked for it to be fixed after the plumber was already here. The scheduling with them is super easy, plumbers are professional and polite and their prices are very reasonable.

Colby H.

The baby's room was lacking proper ventilation, the A/C in master bedroom is having a leakage issue and so I decided to change the HVAC system we currently operate. We called the company nearby our home to come in and provide us with an estimate. They came and did the estimation and told us we are required to make a deposit before they begin the job. Upon giving them the deposit for five days we did not receive any formal communication from this company to what is the estimation time of completion. Finally they showed up the other day and finished the job. Everything works now but it took much longer than originally anticipated.

Sandra W.

I would recommend them to anyone. They were quick to respond and gave me a written bid before starting for my review.