John Nugent & Sons

Christina D.

John Nugent & Son's consistently show up and do great work! I have used them for our geo thermal system, water heater, and generator issues and never had an issue with the work they did. Manny who is one of the employees did a difficult installation and I was so impressed with his patience during the process! I would highly recommend Pat and his team!

Jon G.

Owner was very responsive and helped resolve issues that I brought up. Feel confident moving forward that less issues with my AC/Heating system will occur and communication will be better.

Sobia Q.

10/10. The technician is very hard working and completed the job so easily. He even waited for me while I dropped off my kid before paying. Great service great price

Jo M.

Electrical issue involving GFI, freezer, as breakers. Brandon was here along working on options to solve the problem. We agreed to replace the old GFI. I requested we also replace the breaker switch and it is on order. I do not want to lose all my food in my garage rated refrigerator.

K M.

Sad to share my terrible experience with Nugent and Sons. I have been a long time client with multiple properties but I will no longer be using Nugent nor will I be referring anyone to them, as I have for many years. Work was done at my home on a toilet in a guest bathroom and unbeknownst to me, the toilet was leaking when the tech left. It was several days before it was discovered. There was considerable damage done the flooring and the ceiling below the bathroom had to be completely removed and replaced. When the leak was discovered, I immediately turned off the water line and called Nugent. A tech came to my home the next day and after turning the water back on, confirmed that the previous tech had indeed made a huge mistake and the leak should absolutely have been addressed. He assured me he would pass along that info. The next day, a manager and a senior tech came to my home to inspect the damage. They announced that there was no leak, that they had no idea what could have happened but that it was not the fault of the previous tech. I am not sure if the tech who confirmed the problem adjusted something to stop the water flow and I will not accuse him of dishonesty. I was assured there would be follow up on the part of Nugent and Sons. I left five messages with the manager, who refused to return my call. I sent numerous emails, none of which were addressed. I have sent the invoice to Nugent for the repairs and have yet to receive any reimbursement. To say I am disappointed is an understatement. I am shocked they would treat a long term client in this manner and have notified many of the families I have sent to Nugent to no longer use them.

Craig S.

I have had good success with this company doing seasonal inspections of
my furnace, at least until recently. For example, I recently complained about how a furnace inspection was performed and they did not call me back. There have been other times when they do not follow through on promises to get back to you. This could be a clerical/receptionist issue but it is still a poor reflection on the company. I am going elsewhere for seasonal inspections.

Kim B.

Very expensive $$$ $600 for new garbage disposal, took 45 minutes to install for $400 labor. If you can afford it, service is reliable but if not an emergency, call around. Outrageous pricing!

Joseph P.

John Nugent and Sons provided us exceptional service in the repair of our furnace. This was particularly difficult problem to diagnose in that involved both a pressure switch and a problem involving water build up in the piping that connects the hot water heater and the furnace. The furnace would operate for a while then shut off. The problem was finally diagnosed after repeated visits by the repair man and then the branch manager. Finally the repairs were made, the problem solved and the prices quite reasonable despite several visits to diagnose the problem. Many companies would insist a new furnace was the solution. John Nugent and Sons solved the problem for us and saved the expense of a new furnace. Exceptional service. !

Chris D.

Repair incomplete. Job requested incomplete. Calls not returned. I cannot recommend this company unfortunately.

Angela H.

Service is great! All the people are great. I love seeing the same people who come service my air conditioner and furnace.
I have been using John Nugent for about 5 years. They don't find something wrong just to make money like that other big group that I refuse to use ever again. I can't think of their names. But I will let you know.