John Murray Plumbing

Ann H.

John Murray has done 2 services for me recently. Tub faucet cartridge replacement and faucet installation. The tub fix went fine. The faucet job required a follow-up when the shut off valve mysteriously broke and began to leak the next day. After calling them twice and getting ""pushy,"" the plumber fit me in and the repair was done. Gee I hate plumbing issues.

Jesse D.

Casey was super. He helped me with a stinky sink fix that was hard for me, easy for him. 10/10 recommend.

Alexis B.

Jeff Stark from John Murray Plumbing was excellent! I called for a plumber and he was here within the half hour. He got the job done, gave a discount, and completely fixed the problem. He has a great bedside manner and is very affordable. I HIGHLY recommend this company.

Ronald M.

Once again, very satisfied with our experience using John Murray Plumbing. After they replaced our failing water heater back in 2008, less than 2 years after moving to Saugus, and satisfied with that job and our lawn drainage issues a couple of years back. We called on their services again on yesterday; 8-5-2024, after my wife noticed the water leakage on our garage floor coming from that same, now 16 year old water heater. I immediately made a call to John Murray.

From first contact with receptionist Diana, to Aaron and his assistant arriving some 2 hours later, a very cordial and professional experience. Our new water heater was installed within less than 2 hours. We'd call on their services again if need be.

Ken W.

Idiots don't know a supply line from a discharge line! Frkn Morons!
Idiot comes out and turns water off then goes inside and says ""you need a new sink and toilet"" while looking around with a flashlight. Don't want to do what your hired for then find a new line of work!

Yousef I.

Not cool. We signed the contract and everything was set in order to install the gas pip but they kept delaying the work and eventually didn't do it. We have left with a trench on the side of the house open and scrambling to get someone else to do the job.
again, not cool.

Denise D.

These guys are great and have been in business a long time. BUT they have the highest prices in town. If you have a complicated issue call them. If you just need a small job done, call them last. They are a high quality company and their prices reflect that.

Javier L.

What a nightmare at midnight total back sewage blockage .... Called our local John Murray customer 24 hour service ... had Casey out within 30 minutes he arrived and diagnose the problem he worked on the sewer pipeline for a good hour with no luck. My problem was a little bigger than what I expected. Casey came back the next morning 8:30 AM with his buddy Blake they went above and beyond and got my issue resolved. Casey and Blake worked hard excellent customer service i'm beyond thankful !!!! definitely going to recommend John Murray to family and friends

Samantha F.

Reliable and knowledgeable! I have had several jobs done by them, sick plumbing a/c gas line, water heater.

Howard B.

They installed a new water heater. Competitive pricing and professional service. Recommend.