John Hlad Plumbing & Heating

Jill M.

Extraordinary. We had a surprise leak under our kitchen sink cabinet on a Saturday. Tiny apt., so any mishap feels tremendous. We asked for plumber recommendations and so many neighborhood people recommended Hlad. We put in a few calls to a few places because we wanted this fixed fast. Hlad called us a few hours later and said they were nearby and that they could come right then!
Within a minute (no exaggeration), they saw the problem. The pipe was rotted (and I couldn't tell that it was, but it was). They changed the pipe and were all finished in less than 45 minutes. Incredible. Also, no small thing, the guys were very, very nice. So grateful for today's experience.

Kathleen O.

Excellent work, friendly guy and team. Joe fixed several things on my apartment including a faucet leak and a clogged shower, plus he showed me how to empty the boiler. Last year he even notice that the boiler wasn't exhausting properly and recommended an excellent person to fix the chimney. All around very knowledgeable.

Joanne D.

Truly great service! Knowledgable, on top of every job, great communication, and gracious, helpful, and friendly. Joe saw us through purchasing and installing a new boiler, and returned as needed for any follow-up. I'll go to Joe at Hlad first for every future job.

Honest R.

JOB NUMBER ONE: The first time I used Hlad Plumbing was on 1/27/2020 to install a hot water heater and they were FIVE STARS ALL THE WAY.
The company is owned and run by Joey Sr. and Joey Jr. Joey Jr. did this job. He and his assistant were polite, professional and did an EXCELLENT job. The price for the excellent job they did was superb.

JOB NUMBER TWO: I had what I thought was a gas leak in the basement.
Joey Sr. (there is Joey Sr. and Joey Jr. ) checked EVERY gas joint on ALL the pipes with professional gas detecting equipment and told me that I have NO leak. He then told me it was a dead mouse! What a relief. Other plumbers told me that they'd have to change pipes and do all kinds of other expensive things. Jus like his son, Joey Sr. is an honest guy,

THIRD JOB: While doing some landscaping in my front yard, I discovered an old, capped pipe just below the level of the dirt. It must have been there for ages since the house was built in 1931. I assumed it was the gas line going to the gas lantern light poles we used to have in front of the house in the old days,
I called a few plumbers who said it was probably a gas pipe and they'd have to have the gas company shut off and lock my gas. Then get permits from the city to do the job which would have cost MANY thousands of dollars. I know this because it happened to a neighbor of mine.
So, I called Hlad Plumbing and reached Joey Sr.
He came over, looked at the pipe, told me it was an old WATER pipe that hadn't been used for ages.
He tore the cap off to relieve my worries about it being gas and that was it.
So, once again, what you get from Hlad Plumbing is excellent, professional work with the added bonus of HONESTY which is very hard to find these days when it comes to contractors, electricians, roofers, plumbers or anyone doing work on your home.
Whenever I finds a great company for home repairs of any kind, I keep them on a list and share that list with with friends and relatives. I strongly suggest you put Hlad Plumbing on YOUR list and not lose their number.
I've been around for 71 years and have dealt with all kinds of repair people for both my house and my vehicles.
When you find a great one, you keep their number and you do not go elsewhere,
Thank you Joey for yet ANOTHER great job. Well done

Darcy G.

Two plumbers dismissed my shower pressure problem as unfixable and recommended expensive shower body replacement. The third, from John Hlad, came over to give us an estimate for a shower body replacement. He quoted a considerably lower figure, paused, and said ""Let my guys try to fix it first and save you a lot of headache and money."" The next day, his guys came over and fixed it! They were friendly, followed all COVID precautions, and efficient. I would call John Hlad Plumbing & Heating again in a heartbeat.

lilian s.

Good people, knows what he's doing, fair pricing! They know about old school radiators and boilers and helped address a major blockage.

Unsatisfied C.

We were really disappointed by our recent service from Steve at Hlad. We needed a plumber to uninstall an old washer/dryer set and install a new stacked washer/dryer. After the uninstallation, we noticed that Steve and his assistant left a drain hose attached which we had to cut ourselves (hoping this was okay) when the delivery truck came to take the old machines away. When Steve and his assistant installed the new washer/dryer with a stacking kit, they had it so that the front of the dryer on top was not flush with the front of the washer on bottom. We told them that the set (an expensive brand, Miele) is always flush in the showrooms and online pictures/videos. The assistant told us, ""I've installed hundreds of stacked washer/dryers, and they never are flush."" So maybe he's done this incorrectly hundreds of times? Steve and the assistant then moved the dryer a little, but still not flush. It just looked wrong. Also, over the phone, Steve had quoted us $300 - $350 to do the job, but when we went to pay, he charged $375. We called him to ask why the extra $25 and he answered, ""I'll change it tomorrow,"" like he was just going to overcharge to see if we didn't notice. Not cool. Steve also charged an extra 4% to pay by credit card but only told us at the last moment. Sadly, we feel like both Steve and his assistant were dismissive to me, a woman, when I suggested the installation was incorrect, but when my husband called to complain, Steve said right away that he'd come back the next day to ""make us happy."" We declined, not knowing if he was going to mess up again/charge us more/say it was fine the way it was. The next day, we simply read the instructions carefully and fixed the stacking ourselves so that the washer/dryer faces are flush. (But now our brand new washing machine has twelve extra screw holes in it.) My advice: (1) get a quote in writing and (2) don't use Hlad for washer/dryer installing.

Rewps 6.

Our building has used Hlad a few times, so we called them when our radiator wasn't working. Joe came in and said that it needed a huge valve that wouldn't have allowed for the radiator cover to fit, or a small valve that would heat the place, but not get as hot as it could get. We went with the smaller valve and paid him $200. The radiator was still stone cold, so we called another plumber. These guys figured out that our boiler was running at 66%, which was low for such a small boiler, so they adjusted that, and then they replaced the value with a slightly bigger valve, but we were still able to cover the radiator. We paid another $200. The reason I am posting is not because Joe didn't check the boiler, which he probably should have, but because the second plumbers literally cracked up when they saw the valve that Joe had used. They asked if they could take a photo of it for a Plumber's blog they are on where they post funny pictures of crappy plumbing work. They said it was a water valve, not meant for a radiator. I called Joe because I wanted a refund. He said he had to get paid for his time. I told him about the water valve and he said it could be used for either. All I know is now we are getting heat, so we threw $200 away and Hlad Plumbing is $200 richer for no reason. I would recommend avoiding these plumbers.

Deema I.

I had an old (100 years) cast iron 4"" waste pipe that was rusted and leaking replaced and changed wash machine hoses. Job was done quick and efficiently. Workers were professional and friendly. Highly recommend

Leslie B.

The hot water heater in our brownstone sprung a leak overnight and flooded the basement. I turned off the main water pipe and called Hlad around 9 am based on a recommendation from our major appliance repair guy. A Hlad truck with two young guys appeared two hours later and they efficiently installed a new 50 gallon A.O Smith heater to replace our broken one. By 1 pm, the new heater was operational and the old heater was removed and taken away. Price was $1300. I did not comparison shop on price but felt the work was very professional. Joe the owner gave me an estimate over the phone.