John Hlad Plumbing & Heating

lilian s.

Good people, knows what he's doing, fair pricing! They know about old school radiators and boilers and helped address a major blockage.

Unsatisfied C.

We were really disappointed by our recent service from Steve at Hlad. We needed a plumber to uninstall an old washer/dryer set and install a new stacked washer/dryer. After the uninstallation, we noticed that Steve and his assistant left a drain hose attached which we had to cut ourselves (hoping this was okay) when the delivery truck came to take the old machines away. When Steve and his assistant installed the new washer/dryer with a stacking kit, they had it so that the front of the dryer on top was not flush with the front of the washer on bottom. We told them that the set (an expensive brand, Miele) is always flush in the showrooms and online pictures/videos. The assistant told us, ""I've installed hundreds of stacked washer/dryers, and they never are flush."" So maybe he's done this incorrectly hundreds of times? Steve and the assistant then moved the dryer a little, but still not flush. It just looked wrong. Also, over the phone, Steve had quoted us $300 - $350 to do the job, but when we went to pay, he charged $375. We called him to ask why the extra $25 and he answered, ""I'll change it tomorrow,"" like he was just going to overcharge to see if we didn't notice. Not cool. Steve also charged an extra 4% to pay by credit card but only told us at the last moment. Sadly, we feel like both Steve and his assistant were dismissive to me, a woman, when I suggested the installation was incorrect, but when my husband called to complain, Steve said right away that he'd come back the next day to ""make us happy."" We declined, not knowing if he was going to mess up again/charge us more/say it was fine the way it was. The next day, we simply read the instructions carefully and fixed the stacking ourselves so that the washer/dryer faces are flush. (But now our brand new washing machine has twelve extra screw holes in it.) My advice: (1) get a quote in writing and (2) don't use Hlad for washer/dryer installing.

Rewps 6.

Our building has used Hlad a few times, so we called them when our radiator wasn't working. Joe came in and said that it needed a huge valve that wouldn't have allowed for the radiator cover to fit, or a small valve that would heat the place, but not get as hot as it could get. We went with the smaller valve and paid him $200. The radiator was still stone cold, so we called another plumber. These guys figured out that our boiler was running at 66%, which was low for such a small boiler, so they adjusted that, and then they replaced the value with a slightly bigger valve, but we were still able to cover the radiator. We paid another $200. The reason I am posting is not because Joe didn't check the boiler, which he probably should have, but because the second plumbers literally cracked up when they saw the valve that Joe had used. They asked if they could take a photo of it for a Plumber's blog they are on where they post funny pictures of crappy plumbing work. They said it was a water valve, not meant for a radiator. I called Joe because I wanted a refund. He said he had to get paid for his time. I told him about the water valve and he said it could be used for either. All I know is now we are getting heat, so we threw $200 away and Hlad Plumbing is $200 richer for no reason. I would recommend avoiding these plumbers.

Deema I.

I had an old (100 years) cast iron 4"" waste pipe that was rusted and leaking replaced and changed wash machine hoses. Job was done quick and efficiently. Workers were professional and friendly. Highly recommend

Leslie B.

The hot water heater in our brownstone sprung a leak overnight and flooded the basement. I turned off the main water pipe and called Hlad around 9 am based on a recommendation from our major appliance repair guy. A Hlad truck with two young guys appeared two hours later and they efficiently installed a new 50 gallon A.O Smith heater to replace our broken one. By 1 pm, the new heater was operational and the old heater was removed and taken away. Price was $1300. I did not comparison shop on price but felt the work was very professional. Joe the owner gave me an estimate over the phone.

Matthew Z.

Had a great experience with this company. They were prompt and courteous and the price was reasonable. They replaced the flange at the base of our toilet. Would definitely use them again if I have a need.

Marianne R.

I called them and got a dollar range that seemed very fair. Two young guys came out and set to work. Involved replacing some old crumbly pipes in a very tight space. Very professional, polite and very capable. I've had some bad experiences with plumbers but these guys were great. :)

S G.

Finally - an honest and affordable plumber. I really appreciate that they gave me a quote over the phone instead of charging me for a service call just to assess the problem; came to my house as promised; and swiftly solved the issue at a reasonable price. I was a longstanding customer of another Brooklyn plumbing company and am switching to Hlad going forward. Thanks for the good work.

Barblin M.

We had a great experience with this company. We thought we had a leak in a wall and placed a call for them to come as soon as possible. They arrived within a couple of hours, assessed the situation and found out that only the flushing system in one of our toilets was broken. They installed a new one for a reasonable price and we're done shortly there after. I would highly recommend these guys!

Amy D.

I moved into an apartment that supposedly had a washer hookup behind a wall. The Hlad team had to remove part of the wall, assess the situation, and add new valves. They were easy to get in touch with, communicated about arrival times, gave me a fair estimate, and did great work. I felt like I was in good hands and wouldn't hesitate to reach out if we need plumbing work in the future.