JOHN CHAN PLUMBING

Bill R.

Incredibly unprofessional service, particularly the owner. They leave repairs incomplete, do not return calls or emails. I only dealt with this company because they were contracted by my home warranty company (if I had a choice, I would have gone elsewhere, especially after reading some of the reviews on Yelp). Do yourself a favor, don't waste your time!

Nichole R.

We called John around 7:30am when we had our water back up one morning. He was super friendly and assured me that he would be by in the afternoon. He was at our house by 1 to see what the problem was and snake the pipes. He was done by 1:30. Super friendly and efficient. Plus he didn't charge us an arm and a leg for same day service

Danielle T.

My husband had attempted to set up an appointment several times for a repair with no response, poor customer service. We will be contacting another company willing to respond to our inquiry.

Kathlene M.

Absolutely disappointed with the services we never even received. This plumber was assigned to our work order that our home warranty approves and he still hasn't contacted us and I put in the request on January 7 so we have been suffering with our toilet backing up and our garbage disposal not working for two weeks now. This plumber is unprofessional in my opinion by not answering phone calls and not returning phone calls even after you leave three messages. I would rate him zero stars but I have to put at least one so I can move to the next page and post my review

Jorge D.

John replaced a leaky tap with another tap that promptly leaked (but was less leaky). Not a cheap experience. Later, I called John for a plumbing emergency that I thought would be within his skill range to fix, and he called back the next day. Other two plumbers I called never answered, so that gives him two stars.

Frank B.

Always very responsive. Had a plumbing issue at our rental and was able to take care of ASAP. I've used him for multiple plumbing issues in our home and our rental and he's been very good and conscious of cost. Would highly recommend for the area.

Paige T.

Wonderful fast service!!! Water Heater went out. Thanks Ray for getting us going again.

Miguel R.

Had a great experience with John Chan plumbing. I've read reviews of people not liking them but all good here. They cleared a blockage about 150ft out which was great cause usually no one has enough line to snake that far.

Frank W.

Terrible experience all around. I am told by locals he was once good but service has declined in recent years.

Patricia S.

My experiences have run hot and cold. Until this last service call the plumbing work has always been good, but the customer service is VERY poor. Does not show up on time, does not call back. A new worker did a job for me last week---arrived 1 1/2 hours late, took way too much time, and it is still not working correctly. John will not return my calls. Very disappointing.