Joe Streckfuss Plumbing

Iris J.

We had a problem with out tankless hot water system. Suddenly cold water coming out of the faucet while I'm trying to wash my hair. To the point where I am ready to give up on showering altogether. Called Joe, he came very quickly and said that the thing should have been serviced regularly. Didn't know that so, my mistake. He rinsed the thing for a long time, all sorts of deposits came out. Very reasonable rate, $80.00 if I remember well. They do live close to where I am so I guess it was a short ride. That didn't fix it though, called him again and he did the same thing. No extra charge. Still a lot of deposits coming out of there. He recommended lowering the heat setting a bit, which we did. Problem not solved, because of the fact that we didn't service enough, the thing was practically completely calcified. So we got a new water heater, he installed it, looks great, works great, I'm washing my (very long) hair again without worries. Oh, yes, and by the way, he repaired our sink in the garage, no extra charge, it was such a minor thing. And he gave husband a hand with the dishwasher that had a broken piece for which we had ordered a replacement. But it needed some trick that we didn't know. No extra charge. Thank you Joe and Rebecca, great work. Don't hope to see you soon, at least not for a plumbing problem, but we know you'll be there for us when we need you.

Garrett L.

We called to set up installation of a gas line based on a quote we were told that price would vary only on permit. Appointment was set for Friday 13 Dec and a worker arrived on the 9th of December to run a new quote due to their error which doubled the price from $800-1100 to a new price of $2200. Weren't even willing to negotiate on their error.

Jim W.

Kudos to Joe Strectfuss Plumbing, LLC as we just had the recommended Green Fusion Water Softener System & Ultima 5 Stage Reverse Osmosis System installed in the garage and under the kitchen sink.
Jay the installer was easy to work with and did a great job on the installation and instructing us on how to operate and maintain the units. We got the double stack water softener unit as it takes up less space in the garage. Jay also installed the required water softener loop in the garage, as our house didn't come with one. In addition we had the refrigerator plumbed to the reverse osmosis system.
No more hard water! We couldn't be more pleased! Thanks Joe & Jay

William B.

Great Family Owned Company! Highly recommend Joe Streckfuss Plumbing!

Dawn W.

Our home warranty company sent Joe Streckfuss Plumbing to our house because we were getting hot water in every faucet despite attempting to adjust the temperature. The guy who showed up seemed half asleep and very uninterested. He diagnosed our problem as ""summer in Phoenix"". When we called our home warranty company again because the problem was not fixed, they checked with Joe Streckfuss Plumbing, but they refused to come back saying there is nothing they can do in the summer in Phoenix. So, fortunately, we were given a second opinion and with one look at our water heater, Big G plumbing diagnosed and fixed the problem (which was a defunct mix-it valve).

Edit to add: Joe Streckfuss Plumbing's response to my review is not accurate. Our hot water heater was definitely NOT turned way up and they were not called out because our water was too hot it was because we were getting hot water even in cold lines. I called to ask our home warranty company to send Joe Streckfuss plumbing back to our house and we were told by our home warranty company that they refused saying there is nothing more they can do so our home warranty company offered us a second opinion.

Brian C.

I had hired them to do a simple job that should've cost less than $200, and after their Plumber came on site the job increased to over $1,000. This was due to their plumber creating a larger problem. I hired another plumber and they said that they never saw anything like this from a professional plumber! Plus, their quote could change based on if they messed anything else up. This company also required half down before they would start the job, and wanted me to bring it to their office. Even though I was willing to pay in full when they arrive to do the job. Just an overall bad experience and couldn't believe the level of customer service or lack thereof!

Michael K.

Extreme professional in all aspects of service. This should be the plumber you can rely on. Prompt service.

Terry L.

They had originally come to our house because of the warranty company. Based on that we hired them to put in a filtration system for the whole house. The guy came out to review the job. No mention was made of cutting huge holes in our living room. Also no mention was made of the ongoing significant expense every few years to replace the filter tank. Imagine my shock when they showed up and told me about the holes to be cut. The job would not include fixing it. One hole is 2'x 1', the other 2'x2'. I had to insist that they at least place back the cut out pieces so the insulation and pipe wasn't exposed. They vacuumed the area they worked in but didn't wipe it down from the water and sheet rock.
Don't ever use this company
We now need to hire someone to patch the wall and repaint the whole wall.

Linda N.

I had a leaking toilet -- called this company, they showed up on time. The guy removed the toilet, cleaned up the pipes, replaced the seal, reset and resealed the toilet. He was careful with his worked, cleaned up and haven't had a problem since.

Anthony C.

Home warranty call for me. Was disappointed. Had an issue with a toilet flange that either he or the home warranty company claimed was a ""preexisting condition"" (probably the warranty company's doing). He looked into a toilet running on and didn't do anything useful. He did clean out two bathroom sink drains so that was something (but not the real problem with them). I had to clean up after him as well.

The real problem was when I called and scheduled to have them come out and replace the toilet flange on my dime. Had it scheduled and no one showed up or even called.