Joe Hillman Plumbers

Mary A.

We have an issue where our plumbing is getting affected by roots under the ground and in February 2017 I had a plumbing company come out and clear my main line. In March 2019, we began experiencing the same plumbing issue in the house and I couldn't get in touch with the original company that cleared it in 2017. I called Joe Hillman plumbers and they came out and cleared the main line. This past Saturday, April 7th - less than 4 weeks later I'm having the same issue again. I contacted Joe Hillman and they don't guarantee any of their work and would not come out for anything less than full price - which I found to be expensive when I had them do the work in March. They charged me $470 for what I paid $350 for with the 2017 plumbing company, including the emergency fee. I told them something isn't right when I'm experiencing the same issue less than 4 weeks later when previously it took over 2 years before needing the service again. They basically said no, sorry, can't help you, pay me again. I called the original company and thankfully was able to get in touch this time and they cleared it for $189 as it wasn't during emergency hours this time. I definitely do not suggest using them. They'll overcharge you and won't stand by their work. Not to mention when I spoke to the rep, she mentioned she had another client that snaked her line with them and two weeks later had the same issue again! It seems to me it's the work and not the pipes.... but they don't want to hear that nor did they offer any kind of discounted price to return and correct what should've been done more thoroughly the first time.

April M.

JJ was awesome and feasible to our schedule. He arrived and did a superb job. You can tell he pays attention to detail and is committed to providing excellent service.

Judith B.

My (female) partner who has no plumbing knowledge was alone home when this company came to replace a defective main water valve - normally a couple of hundred dollars MAX. They replaced 2 valves on the same line (?? unsure why) charged $79 to come out, then added $827 to that bill without credit for the visit. When I called to complain they promised to get back to me but never did. I believe this is a clear case of taking advantage on overcharging. STAY AWAY!!!

Jacqui A.

First time using this company and I was very happy with the work Baltimore did. I had an issue with my toilet and kitchen faucet leaking. Baltimore was very nice, courteous, meticulous, and professional. He explain the work that needed to be done and why. I am very happy with his work. The only complaint I have, which is why this is not 5 stars, it would have been nice for them to tell me about their social media special of waving the $79 fee which was for first time customers. Overall, Baltimore, the plumber was fantastic and I will use them again. 3/15/2018 - I am amending my review and rating to 5 Stars, after speaking with supervisor, Roxanne. Roxanne was very responsive when I mentioned the """"March Special"""" for first time customer of waiving the $79 fee. She waived the fee without issue (no arguments or challenges) which made this an even more pleasant experience. So, in addition to really great technicians, Joe Hillman has excellent customer service!

Margie W.

Great communication. On time. Sent me a text & email with techs name & picture before he arrived. Followed up with a call after he left. Good workmanship.

Anish A.

My 90 year old mothers toilet was not working Saturday afternoon. Not a problem for Hillman they got Robert out to her within an hour. He is kind knowledgeable and friendly. He needed to order a part and returned as soon as the part came in two days later. Highly recommend

John B.

They are excellent. Great customer focus and make sure problem is taken care of. Brian was great! I highly recommend.

Jose M.

We have been using Joe Hillman Plumbers for years. They are fast, courteous, clean and directly to the point. From toilet bowl installs, A/C Piping leaks to our last call to them to replace our hot water heater. The issue was that I had just had my garage floor completely done with amazing acrylic flooring and it was laid around our old water heater. After giving the friendly staff the measurements of the unit and my situation they sourced the most perfect Rheem Hot Water Heater was the amazing fit and size and was about 2 inches wider than my old unit so my new floor is covered and perfect! Our tech was great, explained everything in total detail and I couldn't be more pleased! Thank you Hillman Team

J G.

Highly recommend this company !! Came at last minute !!the tech they sent is top shelf. Maz

Sid S.

Yelp reservations did not work so I had to call myself. Joe Hillman Plumbers (JHP) we're very responsive and showed up ahead of time. They did the job quick and at a reasonable price. They are my go to plumbers from now on.