Jo-Mi Plumbing & Solar

Steve S.

Jo-Mi has come to our house to flush our Takagi tankless water heater every year since we had it installed. It cost us $200 each time. Now, after at least 10 years our tankless has intermittently shut off, yielding cold water mid shower many times. We thought we should find a company in the Valley to fix it. We did and David Whyte came out. He asked who had serviced the unit and what had they done. I told them Jo-Mi has flushed with a vinegar solution every year. They had never cleaned it or run diagnostics. That they had never done this in all the years is disgraceful. Having a tankless water heater is great. Paying for something that doesn't really do much is a waste of money. I only wish that I had checked this out a long time ago.

Jim N.

Scheduled an appointment for an estimate, two business days in advance. Two hour window at mid day. At the end of the two hours I called and was told that the person that was supposed to give the estimate was just leaving the shop, at least 45 minutes to an hour from my location. Thanks but no thanks. Wish I had my two hours back.

Rex H.

While visiting on a job, plumber with long hair and a beard decided to help himself to fruit from the fruit trees on our property without asking. What else do they help themselves to? Just asking......

Max M.

Super helpful and was available for troubleshooting and good advice even at off hours. Very knowledgeable, patient, and honest, and I will definitely call them in the future.

Mike W.

Once again, JO-MI comes thru!

A ""simple"" Daddy project becomes something more. Mom is not happy. It's Friday night. The water is shut off. A family wedding tomorrow.

Kelvin sends a text at 6:30 am, apologizing for not seeing the message earlier.

Mike came, made the repair, and left 15 minutes ago. It is now 8:30 am Saturday.

How cool is that?
Gotta love plumbing firm that Lives and Works in the neighborhood!

Tomas C.

This company overcharges customers and their policy is unfair. They charge 99.00 for an hour but they start the clock from when they leave their facility or wherever the plumber is coming from. Is this legal?

Ron B.

First time I gave them a 5 star, but this time when I called, not one returned the call even at the second attempt. Inconsistent.

Amanda W.

Luke and Fernando went out of their way to help me figure out some tricky plumbing issues for my new washing machine. They made a separate trip to pick up a part so that I didn't have to wait for them to order it. They communicated with me clearly and came when they said they would. Based on this experience I will use them again.

Brian E.

Horrible don't even bother calling - after scheduling an appointment a month out to get a water heater replaced they were 2 hours late and they never followed up with an estimate or a call
Horrible customer service

Lola L.

Our building had an emergency flooding situation involving raw sewage. Totally gross. Jo Mi came the same afternoon and took care of it. They are professional and their prices are reasonable.