J&L Plumbing

Carol P.

Do Not use J&L Plumbing. It is a scam. Using my home warranty company J&L was to fix a leaking kitchen faucet in my rental home. I spoke to two women two different days to have the plumber call me from the home. J&L came to the house looked for 5 min, said it couldn't be fixed and sent me a quote for an $325 RO System. Never called me. Unbelievable, they want to instsall a reverse osmosis system that cleans the water and not fix the faucet that has a bucket under it. Left with the leaking faucet still leaking and expected to be paid???? What plumber can't fix or recommend a new faucet, not an RO system? When I called to ask why I was not contacted, the said it must have been a technical error. I called again and spoke to a women and when I told her I believed this was fraud and was going to tell the home warranty company to stop contracting with J&L, she said ""Ok, great, have a nice day."" And she spoke English.

Never ever use JL Plumbing!!

S K.

I have been an AHS Client for over 4 years. Had a couple small claims with them over the years. i.e. faucet leak. Kitchen sink backup snaked etc. (The contract price increased monthly with every service call)
3 1/2 weeks ago a leak under main bathroom tub flooded bathroom, I called AHS for my pipe leak coverage. Rather than go over the grim extensive sequence of events I will say this. I have been without running water in my home. No shower, kitchen access, washer,dryer. My toilet has been sitting by the front door. They took my vintage cast iron bath tub out and hauled it away. I have bathroom torn up down to wood frame. The Plumbing Co. (J&L Plumbing) has been MIA since the initial destruction. Plumber listed problem as a valve replacement (when in fact a pipe separated from tubs water source, and sewage gases were permeating home.
Yesterday I paid a reputable plumbing Co. for a 2nd opinion They were shocked by the carnage caused from call to AHS! There was newspaper stuffed in toilet pipe causing smell. They capped it which helped.
AHS has stated based on what the plumber who spent no more than 15 minutes total diagnosing the issue, will not cover the problem despite J&L being wrong in their diagnosis. This is a scam and they continue to get away with it!
I am beyond anger and frustration. It's been One Month Today (June 21 2022) and I still have no working bathroom. DO NOT USE THIS COMPANY unless you are a practicing Sadist. If I could use a Minus star system it would be minus 10 to the nth degree.