Jim & Dude's Plumbing Heating & Air Conditioning

Steve B.

I had a plumbing emergency in my home. Called and talked to Don. He juggled their schedule, got someone out to my house gave me an accurate estimate, and finished a major repair in a timely manor, for a reasonable cost. I was not disappointed in any way.

Lee W.

We had an emergency on Saturday and Dustin arrived at 10:00pm to take care of it. Not only did he fix the problem very quickly, he had a great attitude even at that time of day. This is one of the best experiences we have had with any plumbing service. Thanks Dustin. We will call you the next time need a plumber!

Willie B.

It's a good thing there are other heating and air conditioning repair companies in town.

I called for furnace repair on a Friday and the person answering the phone told me they could be out on Monday morning. That was really no big deal as winter is not quite upon us.

I took the day off work to be available for the Monday morning appointment. I phoned Jim and Dudes at about 3PM to see if they were coming out or if I needed to take another day off work. The gal who answered the phone said she would have someone call me back. About an hour later I call a call back. The guy said that he had no idea that I was scheduled to have work done that morning and that he would look at my furnace the next day.

At 4PM the next day I got a call from Dave. He said he could come over. He got there by 4:15 and by 4:45 had diagnosed the problem. He said it was an expensive part and that I may just want to get a new furnace rather than throw money and a furnace that would continue to be expensive to repair. He thought that the Draft Inducer Motor for my furnace would be more than $300. He said he would see if they had one at the shop and give me a call.

24 hours goes by... no call.

48 hours goes by... no call.

66 hours later... Dave calls to tell me he has a price for me.

I told him that I got sick of waiting for him to get back to me and ordered the part myself online. I think I saved about $165 +installation costs in the process.

I will not be calling Jim and Dude's again.