Jim Dorsey and Son

Marquis J.

1st time homeowners here and boy did they catch a sucker. 1st winter in house my compression tank went on my furnace. Guy comes out recommended that this that this and that also needs to replace on a 2 year old furnace and it would cost 1300 bucks. After calling his bullshit and cutting stuff out he charged me 700 bucks to replace the tank and a valve and was gone within an 2hrs. He spent 45mins working and trying to bull me over and 1.5 hrs in his truck waiting for dispatch to give him a quote. Next time the come back we ran out of oil and the furnace was locked out. The charged us for an emergency when it was 80 degrees out. We were no emergency for heat. Guy was here 20 mins bled the line and replaced the filter and charged us under 200 bucks. I'll pass next time

Bill D.

Prompt, very courteous, neat, clean, and straight talking. No surprises on our job. I felt they were a little pricey but the financing options worked well for us.

Andrea V.

I have to say that I have been very pleased with the service I get from Jim Dorsey and Son. They are professional, honest, get back to me right away and helped me recently with a water heater issue I was having. I got air conditioning installed by them back in 2010, and I have referred them to other clients, who have also been pleased. I would definitely recommend for any plumbing/heating/Air Conditioning needs. Professional, neat, and reliable!!!!!

Sean M.

I had scheduled an appointment for 7am with Josh Dorsey, given him my contact information etc. On the morning of the appointment I woke up an hour early, fed my 1 year old child, took a 2 minute shower, passed off my child to my wife who had to go into an work an hour late in order to bring my son to day care... etc.. You know, all the typical sacrifices people have to make in order to make sure they arrive at an appointment they've made. What happens when I arrive? No Josh Dorsey. I waited for 45 minutes... no Josh Dorsey. I tried calling and only got an answering machine. Did he make an attempt to call me to let me know he'd be late or wasn't going to be able to make it..... NOPE!

Totally unprofessional shop. Don't waste your time with these people. Maybe they show up and do decent work at a decent price, but you could also end up wasting your time/money on a completely unprofessional individual. Look elsewhere.

Phil B.

I made an appointment with Dorsey and Sons plumbing and heating to come look at my furnace on monday for yesterday at noon. They never showed up. They never called. I called them and they didn't answer. I left a message asking them to call me back and here we are 24 hours after leaving that message and they haven't.

Mr P.

I would not recommend them. While I agree they should be paid for their time, they nickel and dime you for everything. They charged me $100 to snake a pipe that did not need it. Yes, the experts performed an unnecessary service and charged me for it. You could tell it was the end of the day because he just wanted to leave just by his demeanor. In the end I paid over $300 just to be told to call someone else. So I did. Soares came and said what Dorsey recommended was not needed. Save yourself time and money and call Soares first - that's what I'll be doing from now. They were cheap, professional and best of all they fixed my problem.

Dee T.

I contacted Dorsey Plumbing because I was putting a gas insert into my existing fireplace and wanted an estimate. Josh came down to my house and told me he could do the work within the next couple of weeks and gave me a price and we agreed that the work would be done. I asked Josh to send me an email outlining the work that would be done and the price. I've left several messages for Josh and he has NEVER returned my call! Needless to say, I was very disappointed and will never recommend Dorsey
Plumbing and had to call another reputable company to do the work. I guess they don't need the business!

Mario S.

I've never had anyone try and talk me OUT of spending money to fix a problem like these people. I told him what I thought was wrong, and he suggested something else. Partially fixed the problem and left me with no cold water pressure at all in my bathroom. Made an appointment for the following week to fix the pressure issue. They cancelled on me after the initial plumber said that it was DEFINITELY what I had originally suggested it was, and they wouldn't have time to do it today. Also quoted the price of replacing a valve at $950. Seriously? Called another plumber. They came the same day. Found the problem in five minutes, replaced a $.10 WASHER and charged me a tenth of what Dorsey said it would cost. Never again will I call these guys out. Glad I found my new go to plumber.

The guy that came out was rude, pushy, and completely unprofessional. Beware.

Brenda F.

They don't even deserve one star! RUDE RUDE!!! Was here for 2 hours never fixed the problem .I was told they would be out following Monday, nope , so I called a different plumer fixed it in 10 minutes for a tenth of the quoted price threw Dorsey .

Kieran C.

We've used Jim Dorsey & Sons a couple times for clogs and other issues. They've always come quickly, charged what I thought was a fair price, and stood by their work: When a clog they cleared re-clogged a couple days later (and turned out to be a bigger clog much deeper in the pipes) they came on a Saturday and fixed it for good.