Jett It Sewer and Drain Cleaning

Courtney M.

Phenomenal service from a very knowledgeable plumber!

We have been struggling with a backed up drain for a few months, and although my husband is no expert, he tried to unclog it himself, which worked in the past, but this time nothing worked and the problem got worse and worse.

He finally called Roy one day, and he was over at our house in Lexington within a few minutes and fixed the problem all within the 1 hour lunch break that my husband was on. Roy is a true professional and so experienced. He started working as a plumber at a young age and is really amazing at his job! We really appreciate that he explained what he was doing and taught my husband a thing or two if this problem happened again. He also gave us a 6 month warranty. We absolutely love the high quality of service that Roy provided, and his pricing is very reasonable! There is no one else we would go to at this point!

Byron P.

They cleaned my sewer drain at a fraction of some of the other quotes I received. We're responsive, efficient and very friendly. Highly recommend.

Nick P.

Roy did a great job connecting a new faucet, running a new drain line, and replacing some leaking shut off valves. He was able to quote and complete the project within 4 days of contacting him. Would highly recommend him to anyone looking for a high quality fairly priced plumber!

Janis F.

Roy responded quickly to my request and was upfront on what the cost would be. He arrived promptly at the scheduled time and got right to work. I appreciated that he clearly explained what might be causing the problem and what he would be doing as well as expressing confidence that it could be fixed. He persevered and did not disappoint. His price was fair too. My water situation is back to normal. I highly recommend him and his company.

Bill W.

Spoke to Roy from Jett It on the phone to make an appointment for later in the week. He arrived on time and was very cooperative when I asked him if he can give me a call prior to arriving and also to wear a mask and boot covers before entering the house. He let me stay and watch everything that he was doing. This includes explaining all the steps. I found him to be friendly and he kept the customers informed with his work.

He had the right equipment compared to others plumbers who I spoke to over the phone. His tool chest included a camera to look at the drain where it was clogged. He even showed me on the camera where and what was stuck. Other plumbers either refuse to give me a quote over the call or straight out told me that they need to cut the p-trap because I already told them it has a plastic eggshell toy stuck there since someone already tried to snake it but failed. I preferred Roy's approach which he will try to hook it with his snake and extract it since he has a camera. Other plumber's more costly and invasive plan was to cut the drywall to replace the P-trap.

In the end, the slow tub drain was fixed! Roy was able to push the stuck plastic toy into the larger drain pipe to be flushed away, but he wasn't able to extract the snake bites that's still stuck there in the p-trap bent. He explained in details why it is not possible to pull out the bites without cutting the P-trap. However, he said that the bites are not going to be in the way to normal tub drainage for at least 5-10yrs. Overall, the tub drain works like new now and you can hear the sound of water rushing down a open pipe like when it was new from 4 years ago. Roy gave me a discount off his estimate since he couldn't remove the snake bites that's still stuck.

After finished snaking the drain, Roy cleaned the tub a little bit with his newly acquired Zep All Purpose Cleaner which is good stuff. He even volunteered to install a new shower head which he didn't charge me.

I find Roy from Jett It is honest and trustworthy and I would hire him again.

Chanel S.

This guy was amazing! Knowledgeable, timely, reliable, and responded so quickly. We had a clogged drain and he was able to snake it and fix it in no time! Highly recommended!

Emily B.

Jett It was a great service! Roy was responsive, on time and very good value for the project. I had him water jet my main drain line if my house as it had build up after 20 years. He was the very knowledgeable and trustworthy. I would not hesitate to hire him and his wife again and would recommend them to anyone. He was very respectful of my home and space and made sure everything was cleaned up before they left! Don't hesitate... hire them for your project!