Jersey Shore

L M.

The slow-moving drain in the tub went to completely clogged with standing water-Yuck! My super wasn't available so decided to find a plumber on my own and found Manhattan Sewer. Based on Yelp reviews called Manny & called me back right away, and was here the next day and problem solved in no time. I felt the price was reasonable and told me that if I had any problems in the next 30 days, he would come back to fix it at no charge. PS- I had to change the time of our first appointment due to work, and Manny was very accommodating. Will absolutely use him again. Highly recommend!

Marlene B.

Unbelievably good service for New York. Called Manny this morning for what I thought was a clogged drain, and he was able to come over lunch to fix it. Turns out that the issue is between two apartments, and he quickly and competently fixed both apartments' issues at once! All the while he's the nicest guy. I'm on the co-op board of the building, and we now know whom to call for any and all future building plumbing issues. Fast, reliable, friendly.

Thierry S.

Had a clog that the building couldn't clear fairly late at night. Called and Manny arrived about 30 min later almost at 11 PM. He immediately got to work in a very professional manner, explaining everything as he worked quickly. He had the clog cleared, piping patched up, and the area around the sink cleaned up in under an hour.

Jen S.

Had a very severe issue in my bathroom when toilet flushes it goes into shower flooding my home called a few companies that went to answering service while waiting for a plumber to call back I tried Manhattansewerdrain.com Surprised to speak with the actual Technician after midnight (Manny) told me not to use any water in my place until he arrives took 35 minutes. He quickly assess the problem plus gave advice to avoid future problems I highly recommend Manhattan sewer drain plus a go green company.

Stephane A.

Very positive recent experience with Manny and Manhattan Sewer Drain. I had an emergency plumbing situation very early in the morning. Manny took my call and was able to come onsite in a very short amount of time to resolve my issue. He was very friendly, professional and competent. I would use this service again in the future and would also recommend it to others.

Holly B.

Returned from vacation in the middle of the night after long flight delays and 23 hours of travel. Turned on kitchen sink and suddenly had a lake in my kitchen. This was at 1 a.m. between a Saturday and a Sunday.

Woke up Sunday morning and started calling plumbers with decent Yelp ratings. Manny and Manhattan Sewer Drain were second on the list. The first place, which I have used before and were fine, did not even answer the phone -- I got a voicemail greeting telling me to call back during business hours M-F. BUT I HAVE A NON-WORKING KITCHEN SINK!!!

Manny answered the phone at 7:45 a.m. and said he would come at noon. I did a happy dance and my husband reminded me not to count unhatched chickens. But Manny was true to his word and all went to plan -- I really appreciated the little technological touches that added to my confidence -- he texted and called first to ask for pictures of my under-sink area in order to make sure he had the proper parts for the repair; then I received automated emails letting me know when he was en route, as well as when he was arriving. He came right on time, assessed the situation, went out for parts, came back, fixed my rotted pipe, ran a water test and was on his way within about 45 minutes!

I should also mention that this was not just any Sunday, but a snowy one to boot with streets all slushy from an all-day Saturday snowstorm.

Manny was super nice, professional, did what he said and transformed my kitchen from a nightmare to its normal functional self in under an hour. That would have been amazing in my book even if it didn't all happen on a Sunday morning! I will definitely call Manny again when I have plumbing nightmares unfolding around me!

Final note -- for those who are railing about costs. I just don't know what to tell you except that this is NYC -- it is one of the most expensive cities on earth and it's expensive to run an on-call expert service business here too. I suppose plumbing may cost a little less in other towns but then you have to live in that other town. I notice this is a theme on veterinarian reviews too. It does stink to have to cough up a lot of dough unexpectedly but it doesn't mean someone is trying to fleece you. They have to cover their costs in order to keep their business afloat and be there for you when you need them! As for me, my repair cost in the neighborhood of $600 which was reasonable in my book for the service provided including the time and parts. I added a gratuity (cash and a gourmet chocolate bar) to express my thanks for the quick and professional service especially outside of normal business hours. I hope Manny stays in business for a long time to come!

Di S.

This plumber is professional and knowledgeable; he came on time on the same day, and he fixed the broken pipe swiftly and accurately. What a relief! I knew he was a great professional when he asked me to text him a photo of the broken pipe: it was clear that he would be well prepared for the job, and was certain to have the materials and time required to fix the problem. I am so happy to have my sink back so swiftly!

Deena M.

The other reviews were right. Manny arrived right on time, was professional, courteous, and, most importantly, fixed a complex drain problem that we weren't able to resolve ourselves. He even cleaned up our bathroom afterwards. One other thing I appreciated is that, instead of charging me extra for another simple issue I asked a question about, he said we could easily and cheaply just get a replacement part for it at Home Depot.

Cleopatra M.

Absolutely brilliant service by Manny! I highly recommend hiring MSD. manny sorted out my issue quickly. He is focused, considerate, a straight-shooter, positive, really solves issues without stress. My fathers a plumber so I'm incredibly cynical and know what to look for...Manny is the real deal and fair-priced!!! I cannot fault the workmanship nor customer service. A true gem in NYC. Thank you

Madison E.

Like all other reviews, Manny is extremely professional, knowledgeable, and prepared.
From sending an image of the issue, Manny knew exactly what tools to bring, and had the foresight to know that I needed an additional 2 pipes replaced. He even went as far as to alert me of a possible issue that will need the building's attention. I'm so thankful to have had this first experience with such an outstanding plumber and will always turn to Manny for any future needs.