Jerry's Plumbing & Heating

Myfa C.

The folks at Jerry's Plumbing and Heating are nice enough, but they are not serious about getting the job done. I had a broken cartridge in a kitchen faucet. They were not at the house even an hour. When they removed the trim to expose the cartridge there was a 27mm retaining nut. The plumber said they do not typically work with socket wrenches, and left the job incomplete.

But what is worse, they charged over $225 for the house call. No specials tools, no special parts, less than an hour of time, the job left unfinished and they still charged me over $225. Come on.

I agree with some of the other reviewers; there must be better plumbing choices in SB County.

Grace A.

I called for an estimate to replace a furnace. Loui came the next day and emailed me an estimate the same night. Replacement was scheduled within days. Armando replaced the furnace and took the time explain the process. Armando provided great customer service he was very efficient, and kind. Covid Safety was no issue as they both wore their masks. Will definitely be using them for future services.

Rachel R.

We had a crazy leak. Had to turn off the water to the whole house! Called Jerry's. Came within a couple of hours. John the plumber was great! He fixed our major issue super quick. He showed up with a mask on was very respectful. Thank you, Jerry's!

Michael B.

Will recommend highly. Jerry's was charges were reasonable & they were very responsive to our need (water heater issue). The work was completed in a timely manner. Very professional.

Dan B.

Derrick and Jake arrived on time, not late and did an excellent job. They rerouted a leaking water pipe in record time. In addition, they wore masks and cleaned up after themselves like nothing ever happened. I give a strong recommendation for Jerry's plumbing.

Edward G.

Stay away...plenty of other options in SB county. These guys have multiple yelp accounts all with consistently bad feedback for a reason.

They robbed us of our insurance money and when we called to try and work something out they literally lied to me over the phone and when I called them out on it they refused to answer me anymore after that. They take zero ownership for their mistakes and customer service of any kind is lost on them.

If you want good plumbing work call 805 plumbing....great honest guys and they do great work!

G M.

I feel lucky to say this might be our first experience with a plumber. Jerry's sent Mario to give us an estimate first, free of charge. He was informative, and I felt that he was very honest and upfront with me. (A second guy from a different company didn't leave me with that same feeling.)

Next day, we decided to have the work done and Jerry's sent a gentleman named, John. He too was very professional. He made me feel comfortable and explained the work and the ""why"" in a way I could understand easily. He finished quickly and cleaned up any mess though he was careful not to make one since he was working in a carpeted bedroom. I am tickled with the level of service we received, and I would definitely call Jerry's again.

Eva M.

BEWARE
Before you use this company read the reviews from the other locations in Santa Barbara County. This is all one company. This company was used by Sears to install new appliances in our home. Even though installation was included they charged me another $150.00 saying it took longer than it should have. In addition they recommended $700 of work to change pipes and valves in the kitchen. I had another plumber come to give a second opinion. He did not feel that work was necessary and was essentially a scam since what they had proposed doing would not have made sense.

I spoke with others in the area who had similar experiences with Jerry's. If you buy an appliance and the company uses Jerry's plumbing I strongly recommend trying to see if they will use someone else- or just hire your own trusted plumber to do it. I will never have them install anything I purchased again.