Jerry's Plumbing & Heating

Miri B.

Fast, friendly service. I called my warranty company to make a plumbing claim because my kitchen sink was leaking into the cabinet beneath it., The warranty company said no one could come out for 10 days!

I called up Jerry's and a technician (Nick, I believe) came out. He wore a mask and maintained social distancing. He came out within the specified time and found the problem and fixed it in 15 minutes. He showed me how to take apart the faucet, should the problem arise again, and thanked me for choosing Jerry's.
Great experience!

Sheryl S.

As a home warranty service provider they took 3 months to properly diagnose my central heating and air problem. Very poor communication and follow up. I got the run around from them and the Home warranty company. Finally had to call in another company that fixed it for less money.

Kelly B.

I had another plumber come out to correct an issue...only their ""fix"" made it worse. Jerry's came out today and explained everything to me in detail, so I feel confident the issue is fixed. Yes, it cost me MORE than I hoped...but if it fixes the issue it's worth it.
They lost a star because they were supposed to do a couple of other things for me and the guys that came out said they were told to wait on those other things. If I don't have to pay another service call that's ok with me...so we'll see.
They were prompt and polite and wore a mask the whole time.

S M.

Guy had his mask pulled down the whole time he was in my house. Not entirely sure he fixed the problem with the AC but caused another problem by shorting out a light in the process. He put vent cover back on incorrectly and now I have to borrow a ladder from a neighbor to get up there and fix it. He left dirty finger prints all over every thing he touched. My favorite part was when he threw the filthy dirty water he has vacuumed up against my house as he left. One star is way to high a rating for this company.

Alex M.

Called them on a Saturday afternoon to fix a plumbing blockage. They were all booked up but Kristin said she would see what she could do. They fit me in and got everything fixed in a quick and timely manner. William was the plumber, he was courteous, friendly, and efficient.

Couldn't ask for a better response time, a fair price, and most importantly, friendly service. They went out of their way to make sure I was taken care of when they didn't have to.

Would recommend Jerry's Plumbing & Heating over and over again, it's hard to find a plumber that goes above and beyond, especially on a busy Saturday. You guy's earned a customer for life.

Robert H.

We had just moved into our new Home and found out we had a Gas leak between the Gas meter and the house. Derrick from Jerry's Plumbing was quick to respond and gave us several options on how to fix it. He arrived early the next morning ready to get the job done. He worked tirelessly to get the gas line up and running so we could still get the gas company out to turn it on that same day. He kept us updated as to the progress. When the new line was done he pressure checked the line which was now good, but the pressure test found 2 valves in the house also had slow leaks and he replaced them. He even checked back with us a few days later to make sure everything was still working smoothly. Jerry's Plumbing prices were less then others quoted and very quick. I would use them again and would recommend them to friends in the future. Thank you for a JOB WELL DONE.

Brent M.

My wife and I are dismayed after Jerry's Plumbing & Heating replaced a furnace. To be concise, we were informed by a HVAC tech from a different company that Jerry's techs disabled our air-conditioner, which worked fine for months. They also failed to install a new vent pipe and condensation trap. They also left decorative wood trim broken off, claiming it's not their responsibility. We were never shown permits to perform duties. The techs never told us specifically what our $1170 charge would cover (on top of whatever our home warranty company paid them). Bottom line, they accept ""NO"" accountability. They say our concerns are to be directed to our home warranty company. I am looking to the State Contractors Board for advice on how to get resolution.

Armando E.

First of all, I want to say how impressed I am with the techs that installed our new central heating system. Ivan and Nick showed up clean and ready to work. Both were polite and answered all questions I had for them. However, I do feel that I was over charged for the install. I have First American Home Warranty (which we are NOT going to renew) and they gave me a list of items that weren't covered with the install. We agreed to the extra cost (which was over $1,600.00) and had to pay Jerry's up front before they would start work. Some of the extras listed were not actually installed in the new furnace. Only one modification was done on the unit for installation. Also, they charged us $195.00 for a new thermostat. It was the bottom-of-the-line unit. I went on line and found that the same unit cost $26.50, not $195.00. Jerry's told me that the new heater needed this thermostat, not the one we had which was programable even though the existing thermostat worked fine. It took 5 minutes to install the new one.

Sullivan N.

Jerry's Plumbing came out to my home and replaced a section of my water line that I assumed would be a huge cost, but Mario and Jake took care of it quickly and efficiently. I appreciated the down to business attitude and will use them again. Oh also Kristin was a real sweetheart!

Stacey B.

We had someone come to our house to give us a quote on a mini split system and new wall units. The guy tried to tell us a brand new ac system would be cheaper - lol ya right - an entire ac system for a house is cheaper than 1 wall/window unit? Anyway.. after we told him several times what we DID want, he was totally rude and uninterested. We were told we would have our quote in a couple days. Guess what he never responded. Either this guy is new at his job, sucks at his job or was having a really bad day that day. But none of those things are My problem. I guess you have to be willing to spend thousands of dollars to be worthy of this company's time.