Jerry's Plumbing & Heating

Scott B.

Super expensive warning - we waited a week to address a drain issue in our master bath sinks, however we were charged more than emergency service from another provider. This is on me, I made a mistake and looked for a provider (Jerry's Plumbing) using ""modern tech"" places like yelp instead of our neighbors and word of mouth. They will gladly take a credit card on site - so no need to write a check, but there is a cost! Talk to your neighbors, check next-door, Angie's list, would recommend avoiding unless getting emergency service and check over their work and confirm the quality ahead of time (e.g. I will run the snake XX feet).

Bonnie G.

We called Jerry's Plumbing to stop a leaky faucet in our shower. They said they couldn't fix it and charged $250 for the service call. We are very upset!!

Brad H.

I contacted Jerry's Plumbing to clean a clogged drain on a Sunday. I was charged $365 for a visit. The technician came out and ran the snake, but said that it was the septic system and I would need to have the septic tank pumped. He did not clear the drain. I had a al's septic repair come out the next day. I spent four hours digging up the septic access holes, so they could inspect it. They looked at the tank and said it did not need to be pumped, there was nothing wrong with it, it was operating as it should. While they were there, I explained the situation. He took a 4 foot broom and pushed it through the drain and unclogged a soft plug and the drain was clear. He said the plumber just didn't run the snake far enough. It cost me over $1000 to have the septic company come out. Jerry's Plumbing did nothing to rectify the incorrect diagnosis. It cost me almost $1400 to fix a soft clog in my drain because they misdiagnosed it. I asked for some adjustment to get he $365 charge and they refused.

Vince S.

Zac was awesome explaining everything moving forward love the communication he and the office had best service i have had in a long time very caring about the temps and getting the A/C repaired as soon as the part was available keep up the good work Zac thanks again

Jacqueline G.

The women who work the desk at Jerry's Plumbing were terrible to deal with. They don't know the city requirements so therefore I didn't receive what I needed for a city required Lateral Sewer Inspection. After I requested a refund as now I need to hire a new plumber to do the inspection correctly to get the information REQUIRED by the city of SLO, the office manager called to fight with me about how they don't offer programs. Do yourselves a favor and call another plumber. These folks have a huge communication problem and take zero responsibility for their fails as well as not knowing the cities regulations.

Lesley K.

Had a blockage in both our bathrooms that required immediate attention!
We called Jerry's Plumbing and were told that 5.30pm would be the earliest the technicians could arrive. Around 5.45pm we received a call to say they were on their way. An hour later our blockage had been totally cleared. The techs were polite and very professional. Unfortunately we did not ask their names.
This is the third time we have used Jerry's Plumbing in the past year and every experience has been positive.
We recommend this company.

Steve K.

William showed up right on time. He was polite, professional and gave me a fair estimate. However, after fixing my clogged kitchen sink he charged me less because he didn't need to snake my drain line.

I'm a satisfied customer and I highly recommend Jerry's Plumbing and Heating.

Pamela E.

Very happy with Zac who was polite, masked and solved our problem in the minimum amount of time and cost. Being a senior on SSI expensive repairs are not an option. I will be recomending them to friends. My regular repair co was booked weeks in advance and Jerry's were here the next day. It's going to be in the 30s at night this week, we couldn't wait 2 weeks.

Liza H.

I called for a toilet installation and got an appointment that day. Earl came observing appropriate covid precautions. He was neat and did a great job. This is the third time I have used this company. They did a fine job installing a hot water heater several years ago.

Bob D.

Jerry's Plumbing has been our go-to plumber for years. I noticed that the last time I left a review was in 2012 - eight years ago!! They have consistently been on time and on budget. I called with a non-emergency need to replace some cutoff values. They offered to just fix the problem at no charge but we decided to replace the old valves. No pressure and the job was done quickly. They followed the best practices for COVID. Start to finish it was a job well done.