Jerry's Plumbing, Heating & Air Conditioning

Bat M.

I have been using the snake I bought for over 5 years now and the money i save is the bomb.

Scott J.

My furnace is out and Jerry's was sent out by Fidelity Home Warranty. It took them 4 days to get out (okay, but it's cold right now, would have been nice if they could have gotten there sooner). They didn't even look at my furnace because they said there wasn't enough room to get to it. Interesting, because the home inspector was able to look at it (I bought the home 3 months ago). And the home was just remodeled and the city of SLO inspectors seemed to be able to get to the furnace. I basically wasted time and the Fidelity $85 fee. They might be better of you're paying full price but I'll never use them again.

Lloyd L.

Did a snaking out of the house for the first time in years we have no shower backups? The technician who came did a nice job and cleaned up,

Donna K.

Two plumbers came to replace a faucet in a rental. They weren't wearing masks and when I asked one of them if they would wear masks Indoors he said ""No ma'am."" I asked if they were vaccinated and he said ""no ma'am."" He charged me $175 for a job that took less than 10 minutes. If I could have gotten another plumber here today I would have done so but it was an urgent repair. Fortunately no one is living in the house now so I have a couple of days to ventilate and clean. DO NOT PATRONIZE THIS BUSINESS.

Joel O.

I was very impressed with their response time and value. The estimate price I was quoted over the phone for clearing an overflowing cleanout is what I paid for and I personally considered the price very competitive. Moreover, they did not waste any time and worked efficiently the entire time. I highly would recommend their services.

Jill H.

We had to have a new 40 gallon water heater replaced. We called Jerry's and they sent out a tech right away. We were given an estimate by the tech for $1800.00. They never provided us with a written estimate, we paid the bill with a credit card the same day and when we received a receipt, it was for $1961.00. The installation was during regular business hours, took approximately 4 to 4-1/2 hours, and with no apparent difficulties. We have no complaint with the tech! We called the business to complain about the addition to the bill and request an itemized bill. We were told that we accepted the bid ($1800.) and they weren't required to give us an itemized bill and that the store manager would call us. He never did. Interesting way of doing business.....

Marilyn W.

I was told the technician would be here between 4 PM and 6 PM. It's now almost 7 PM. No phone call, no show. When I call their number all I get is an answering service that tells me they will relay the message. In this day and age with cell phones, there is no reason that they can't call with an update.

Update. The emergency technician just called. His response was , ""I don't do the scheduling. I can't come out now. I'm just the emergency technician. You'll have to wait until morning.""

I've had much experience with other companies in the past 20 years. I have never been treated this poorly. If it weren't for it being a warranty situation, I would have never called this company. I do not recommend them.

Maria D.

I had John do a job in my master bathroom and I can't say enough on how professional and communicate with me I would highly like Jerry Plumming. Thank you John

Janis E.

Problem: leaking shower handle.
Solution ""A"": see Jerry's estimate for $865-$925
Solution ""B"": A reasonably handy friend with assistance from Miner's employee located the ""unavailable"" parts and replaced both valves and new handles -- for under $70.
I'm new to the area and unfortunately, have found this business practice PREVALENT in Santa Maria.
If your repairs are covered by warranty/insurance maybe you don't care, but I can use the $800 saved.

Joe T.

Had Oscar out to take care of some needed repairs. He was respectful, fast and efficient. Would highly recommend Oscar and Jerry's plumbing to take care of your plumbing repairs!