Jensen Plumbing

Saray H.

Once the service was finally performed, it was done quickly and and my water fountain works well. Not much is to be said for the customer service leading up to that.

I was having a water fountain installed and set up an appointment which was changed by Jensen via telephone, to which they did not show and did not call to excuse themselves. I then reached out the following week and was told someone would contact me. I called again and still no one showed. A few weeks later I spoke to my landlord and he set something up for Jensen to come out two days later, yet again they did not show and did not call. Once they finally showed, another two weeks after this appointment, we found out I had the wrong parts for my service then I was told they would order the appropriate parts and install them (for a water bottle filler) and I was quoted a price. After reaching out to them twice to check again over two weeks, they finally came and installed a different fountain with no bottle filler (a fountain I had already purchased and they had me return), and charged me double the price I had been quoted!

Needless to say, I will never do business with this company again and I hope their service for others improves.

Jack W.

If you meet this guy, turn and run. Terrible work, said he got a permit and didn't, the plumbing leaked, never did the work on time and I could go on and on.

Seriously, turn and run